# IDfy Reviews
**Vendor:** IDfy  
**Category:** [Identity Verification Software](https://www.g2.com/categories/identity-verification)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 3
## About IDfy
The digital economy runs on trust. After all, you do need to know who you’re dealing with. IDfy helps with that. IDfy builds technology solutions to help companies accurately identify people, run background checks, conduct KYC, mitigate lending risks, and onboard associates. Our mission is to deliver these solutions with zero friction for end users. Our SaaS-based employee background verification (BGV) helps you create a safe workplace while ensuring that your new employees have a great onboarding experience. The comprehensive checks span from the fundamentals (like ID, Education, etc) to cutting-edge new-age verifications (like Moonlighting, Digital address verifications, etc), enabling you to conduct pre-joining and periodic checks with unmatched speed—boasting the industry&#39;s fastest median Turnaround Time (TAT). IDfy’s video platform and a suite of APIs help companies - Identify people (does Jane Doe exist?) - Verify their credentials (do the details belong to Jane Doe?) - Assess the risk of fraud (Has Jane Doe committed fraud or is she likely to commit one?) If you have opened a bank account with HDFC, created a fantasy team on Dream11, or ordered from Amazon or Zomato, your life would have been touched by IDfy. IDfy’s APIs use AI/ML algorithms to extract information from documents, check for tampering, verify ID details against official databases, compare faces across pictures, and run checks on criminal records. Since its inception in 2011, IDfy has impacted more than 150 Million lives. Today, it runs 25 million verifications for 600 clients across India, South East Asia, and the Middle East every month. Other IDfy clients include the likes of Axis Bank, Amex, HUL, Vodafone, PwC, PhonePe, Paytm etc.



## IDfy Pros & Cons
**What users like:**

- Users value the **regular compliance help** from IDfy, ensuring swift onboarding and continuous support for KYC processes. (2 reviews)
- Users value the **seamless integrations** of IDfy, enhancing efficiency and enhancing onboarding and compliance processes. (2 reviews)
- Users appreciate the **quick onboarding process** with IDfy, benefiting from efficient verification and strong customer support. (2 reviews)
- Users appreciate the **verification efficiency** of IDfy, enabling quick onboarding and seamless compliance with various services. (2 reviews)
- Users appreciate the **well-structured API usability** of IDfy, enhancing quick onboarding and customization for various projects. (1 reviews)
- Automation (1 reviews)
- Customer Support (1 reviews)
- Ease of Use (1 reviews)
- Easy Integrations (1 reviews)
- Flexibility (1 reviews)

**What users dislike:**

- Users face **integration issues** with IDfy, including service downtime and slow processing, affecting KYC verification negatively. (2 reviews)
- Users face **access limitations** with IDfy, encountering issues verifying KYC due to service downtime and restricted endpoints. (1 reviews)
- Users express concerns about **data privacy issues** with KYC verification failures and high integration costs impacting small organizations. (1 reviews)
- Users face **processing delays** with IDfy, which can hinder the overall efficiency and experience of the service. (1 reviews)
- Users report **download issues** with IDfy, facing integration problems and delays impacting their experience. (1 reviews)
- Expensive (1 reviews)
- Poor Integration (1 reviews)
- Pricing Issues (1 reviews)
- Process Delays (1 reviews)
- Verification Issues (1 reviews)

## IDfy Reviews
  ### 1. Efficient way to verify identity for modern business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Devang G. | Software Development Engineer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2025

**What do you like best about IDfy?**

Verification is mostly complete in minutes, best for quick onboarding, with regular compliance help to ensure KYC supports many verification services like PAN, Aadhar, GST, many more. Their API documents are well structured easy to implement, we adapt to integrate the use of IDfy for future projects use, because of  their customer supports feels like dedicated give clear insights on our requirements and helps to manage custom solution

**What do you dislike about IDfy?**

We have got few customers ticket after integration that they may not able to verify KYC documents, reason we found due to service down IDfy, their pricing is fair costly for small organization, for frequent test cases while integration we have to raise ticket reason for restricted endpoints.

**What problems is IDfy solving and how is that benefiting you?**

IDfy solved manual identify verification to auto self verification process, which reduces manual checking of document and verifying users, like reduces cost of manual resource and increased customer by self verification process

  ### 2. Looking for Seamless Onboaring Experiance, Explore Idfy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pankaj K. | State Enterprise Head, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2025

**What do you like best about IDfy?**

Seamless Onboarding 
Fraud Prevention 
Regulatory Compliance 
Automated Verification 
Integration with existing application and Software.

**What do you dislike about IDfy?**

Well there are some disadvantages as they are not competitive, sometime integration not happen as expected. Processing Delays etc.

**What problems is IDfy solving and how is that benefiting you?**

IDfy helps prevent identity fraud, document forgery, and compliance issues through AI-powered verification. It automates KYC and background checks, reducing manual effort and speeding up approvals.

  ### 3. API's for identification,validation and recognition of individuals data from government ID's

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2023

**What do you like best about IDfy?**

A range of APIs that can be consumed on the server side in any programming language to extract data and validate individuals' identity helps new-age fintech startups focus on building features on these services and saves time.

**What do you dislike about IDfy?**

No sync method API is available yet to validate document id/number. Currently known as an async API which makes the process two-staged and needs developers to use additional resources like task-queues.

**What problems is IDfy solving and how is that benefiting you?**

IDfy is helping me do the KYC process of customers signing up on my app for loans. I can extract and validate their details from their Government issued identity cards which can be stored and used to validate other services like credit scores etc.



- [View IDfy pricing details and edition comparison](https://www.g2.com/products/idfy/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+13%3A26%3A36+-0500&secure%5Bsession_id%5D=16c39ee3-e255-4f40-9f27-ade9737e77e8&secure%5Btoken%5D=12765a39fd9127832beaa51519822e44a6a8b5a0f21e3a02242affb7244e441d&format=llm_user)

## IDfy Features
**Background Check Administration**
- Screening and Assessments
- Compliance
- Dashboard

**Drug Testing Administration**
- Screening and Assessments
- Compliance
- Dashboard
- Integrations

**Fraud Detection**
- Name Matching
- Watch List
- Scoring
- E-filing
- Workflows and Alerts

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Identity Verification Functions - Identity Verification**
- Multi-Method Verification
- AI Document Check
- Biometric Face Match
- Integration Options
- Workflow Orchestration

**Background Check Data**
- Real-Time Tracking
- Platform Search
- Alerts and Notifications

**Drug Testing Data**
- Real-Time Tracking
- Alerts and Notifications

**Compliance**
- Due Dilligence
- Regulations and Jurisdictions
- Internal Policies

**Risk & Fraud Prevention - Identity Verification**
- Liveness Detection
- AI Risk Scoring
- Document Forensics

**Background Check Additional Functionality**
- Integrations
- Mobility
- Messaging

**Drug Testing Additional Functionality**
- Mobility
- Messaging
- Payment

**Monitoring**
- Models
- Simuation
- Transaction Monitoring
- Segmentation
- QA

**Compliance & Governance - Identity Verification**
- Standards Compliance
- AML/PEP Screening
- Global Coverage

**Reporting**
- Compliance Reports
- Suspicious Activity
- Real-Time Dashboards

**AI Insight Check - Background Check**
- Insight Check

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**Generative AI - Anti Money Laundering**
- Risk Scoring
- Pattern Recognition

**AI Investigation and Verification - Background Check**
- Verification

**Agentic AI - Anti Money Laundering**
- Adaptive Learning
- Decision Making

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