HireRight Reviews & Product Details

HireRight is a leading global provider of technology-driven workforce risk management and compliance solutions. We provide comprehensive background screening, verification, identification, monitoring, and drug and health screening services for approximately 34,000 customers across the globe. We offer our services via a unified global software and data platform that tightly integrates into our customers’ human capital management systems, enabling highly effective and efficient workflows for workforce hiring, onboarding, and monitoring. In 2024, we screened more than 60 million job applicants, employees, and contractors for our customers and processed more than 120 million screens. At HireRight, we help you hire the right people for the right opportunities. Our innovative employment screening solutions inform hiring decisions, giving you the clarity needed to build stronger teams. Our unified global platform spans over 200 countries and territories and integrates with more than 70 industry-leading applicant tracking systems to deliver a positive customer and candidate experience. Our industry and region-focused expertise helps you create a screening program that suits your business’s specific needs, while also supporting compliance and risk management.

Seller

HireRight

Discussions

HireRight Community

Solution Type

Best-of-Breed

Overview by

Kelly Dutton

Used by SimplyHired and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

HireRight Integrations

(33)

Verified by HireRight

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G2 reviews are authentic and verified.

Here's how.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

6/26/2026

"Easy I-9 Reviews and a User-Friendly Experience"

4.5/5

What do you like best about HireRight?

I can review anyone I-9 . For the most part it is easy to use. Review collected by and hosted on G2.com.

What do you dislike about HireRight?

I don't like having to relogging in all the time. I don't like having to verify it is me when I am trying to use it or update my password. Would rather have an email stating it is time to update your password or verification.

Also the foreign passports are very tricky and hard to know what one you are looking for. If you could give examples next to the item you need tto enter would be helpful. Review collected by and hosted on G2.com.

Andrea M.

Employment verification agent

Small-Business (50 or fewer emp.)

7/2/2026

Guest users or non-business users of the software, not included in G2 scores.

"Precise Candidate Info and Fast Document Requests in HireRight"

4.5/5

What do you like best about HireRight?

I really like that Hireright is precise. I can see all of the candidate’s information without any issues, and I can also request additional documents on the website pretty quickly. Review collected by and hosted on G2.com.

What do you dislike about HireRight?

Something I don’t like about HireRight is the way the information is presented. It’s really difficult to read the information, and sometimes I run into issues because of that. Overall, it just feels confusing. Review collected by and hosted on G2.com.

Response from Customer Service of HireRight

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Hi Andrea,

Thank you for taking the time to share your feedback. We're glad to hear that HireRight helps you easily access candidate information and quickly request additional documents.

We also appreciate your comments about the way information is presented. We understand how important a clear and intuitive experience is, and we'll be sure to share your feedback with the appropriate team.

If you have any additional feedback or need assistance, please don't hesitate to reach out. We're always happy to help!

Daniel D.

HR Assistant

Enterprise (> 1000 emp.)

6/17/2026

"Fast, Intuitive Credentialing with Easy Background Checks"

4.5/5

What do you like best about HireRight?

Fast process of requesting background checks, drug screenings, and other credentialing process for new and existing employees. UX is easily manageable and intuitive. Review collected by and hosted on G2.com.

What do you dislike about HireRight?

Many providers do not provide all services that are requested, but provide no notification prior to your request. Support could be faster, as could turnaround times on document review. Review collected by and hosted on G2.com.

Response from Customer Service of HireRight

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Hi Daniel,

Thank you for taking the time to share your feedback. We're thrilled to hear you find our platform intuitive and easy to use, and we appreciate your feedback regarding document review.

If you ever need assistance or would like to share additional feedback, please don't hesitate to reach out. We're happy to help!

Rachael F.

Principal Professional

Enterprise (> 1000 emp.)

6/17/2026

"Hireright Makes Document Collection Seamless for Everyone"

5/5

What do you like best about HireRight?

Hireright makes collecting documents much easier and provides a smoother, more seamless experience for both the employee and the employer. Review collected by and hosted on G2.com.

What do you dislike about HireRight?

You have to make sure you log in often enough to keep your account active. Review collected by and hosted on G2.com.

Response from Customer Service of HireRight

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Hi Rachael,

Thank you for taking the time to share your feedback. It's great to hear our platform is making the document submission and collection process easier for you and your candidates.

If you ever need assistance or would like to share additional feedback, please don't hesitate to reach out. We're happy to help!

Donald O.

Human Resources Operations Manager

Mid-Market (51-1000 emp.)

6/17/2026

"Fast, Reliable, and Easy to Read—Plus Smooth HRIS Integration."

5/5

What do you like best about HireRight?

Fast, reliable, and east to read. It integrates with our HRIS, saving us time. Review collected by and hosted on G2.com.

What do you dislike about HireRight?

The support after the setup hasn't been great, as we've received differing replies, based on who we've asked. Good news though, is that we rarely require customer service...so not a huge deal. Review collected by and hosted on G2.com.

Response from Customer Service of HireRight

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Hi Donald,

Thank you for taking the time to share your feedback. We're pleased to hear that you find our platform fast, reliable, and easy to use, and that the HRIS integration is working well for your organization. We also appreciate your feedback on the inconsistent support replies and will pass this along to the team.

If you ever need assistance or would like to share additional feedback, please don't hesitate to reach out. We're happy to help!

Verified User in Alternative Dispute Resolution

Mid-Market (51-1000 emp.)

6/17/2026

"Efficient and User-Friendly Background Check Solution"

5/5

What do you like best about HireRight?

I like that HireRight's portal is easy to use and results are usually back within a couple of days, at most a week. This quick turnaround adds considerable value because it allows us to bring on new hires quickly. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about HireRight?

There is nothing I dislike about HireRight. Review collected by and hosted on G2.com.

Response from Customer Service of HireRight

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Hi,

Thank you for sharing your feedback. It's great to hear our easy-to-use platform and quick turnaround times are helping your organization bring on new hires faster.

If you ever need assistance or would like to share additional feedback, please don't hesitate to reach out. We're happy to help!

Carrie H.

HR SVR

Mid-Market (51-1000 emp.)

6/17/2026

"New Hire & Post Accident Screenings"

4.5/5

What do you like best about HireRight?

The detailed notes each time a change happens. Review collected by and hosted on G2.com.

What do you dislike about HireRight?

The distance of how far apart the screening options are from the candidates locations. Review collected by and hosted on G2.com.

Response from Customer Service of HireRight

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Hi Carrie,

Thank you for sharing your feedback and for trusting HireRight for your medical screening needs. We appreciate your comments about screening locations and will pass them along to the appropriate team, as we’re continually working to expand our network.

Thank you again for being a valued HireRight customer!

Joan J.

HR Generalist / Project Coordinator

Enterprise (> 1000 emp.)

6/19/2026

"Fast Citizenship Verification, but Navigation Can Be Confusing"

3.5/5

What do you like best about HireRight?

It's a fast and convenient way to verify citizenship. Review collected by and hosted on G2.com.

What do you dislike about HireRight?

It's hard to navigate and find information sometimes. Review collected by and hosted on G2.com.

Response from Customer Service of HireRight

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Hi Joan,

Thank you for sharing your feedback. We’re glad you find our verification services fast and helpful. Your feedback on the user interface is also appreciated as we continue to look for ways to improve navigation and usability.

If you ever need assistance or would like to share additional feedback, please don't hesitate to reach out. We're happy to help!

Lucrisha W.

Travel and Transportation Administrator

Enterprise (> 1000 emp.)

6/26/2026

"Easy to Use, Accurate, and Detailed"

5/5

What do you like best about HireRight?

For me it's how easy it is to use the products I use. I like how accurate and detailed each section is and it's easy to see if a correction is needed, Review collected by and hosted on G2.com.

What do you dislike about HireRight?

I would say how ofter I have to change or update my password and it has to meet the apps standards. Review collected by and hosted on G2.com.

Response from Customer Service of HireRight

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Hi Lucrisha,

Thank you for taking the time to share your feedback. We're glad to hear you find our services accurate and easy to use. We also appreciate your feedback on the password requirements and will pass it along to the appropriate team.

If you ever need assistance or would like to share additional feedback, please don’t hesitate to reach out. We're happy to help!

Ron K.

Sr. Operations Manager

Mid-Market (51-1000 emp.)

6/26/2026

"A Convenient Way to Combine Onboarding Services"

4/5

What do you like best about HireRight?

It is a convenient way to combine onboarding services Review collected by and hosted on G2.com.

What do you dislike about HireRight?

Hireright can be confusing to learn and understand, especially if you don't use it every month or two. Review collected by and hosted on G2.com.

Response from Customer Service of HireRight

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Hi Ron,

Thank you for sharing your feedback. It's great to hear our platform is making it easier to manage your I-9, MVR, and background checks in one place. We also appreciate your feedback on the learning curve, particularly for less frequent users, and will share it with our team.

Thank you again for being a valued HireRight customer!