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Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

7 months

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Fiverr Reviews (446)

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Fiverr Reviews (446)

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4.3
446 reviews

Pros & Cons

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DT
Lead Medical Scientist &amp; owner of several businesses
Small-Business (50 or fewer emp.)
"Inconceivable account closure"
What do you like best about Fiverr?

After having patronized this platform for years, we were quite fond of it until recent. Thus, what would have been a positive review is not. Our company has benefited greatly from the array of professionals Fiverr offers and even built long term relationships. We've spent thousands of dollars on the site, enough for it to have been upgraded, only to have it closed without any warning or just cause. Considering our investment and deducation, it seems that whatever the issue was, we'd have been given an opportunity to rectify it. As it stands, we are now without contact to our numerous global professionals that we've relied on regularly for services. Attorneys, writers, accountants, lab professionals, graphic designers even our web designer that has exclusive access to all three of our websites for ongoing support. These are services we can not function without as a corporation. It's debilitating, and honeslty inconceivable that we were granted no communication or options for resolution in order to maintain what was built over so much time. Review collected by and hosted on G2.com.

What do you dislike about Fiverr?

They don't give seasoned and dedicated patrons any opportunity to resolve unknown issues before closing their account. They're aware that businesses have multiple personnel that use the one account but they make no consessions for this. Despite my personally having reported countless instances of violations and spent endlessly hiring and developing professional relationships on their platform, where we can only communicate with the providers, they will still, without thought, cripple and compromise your business by suddenly deleting your account. Review collected by and hosted on G2.com.

Muzammil G.
MG
Graphic Designer
Graphic Design
Small-Business (50 or fewer emp.)
"As a Designer, Fiverr Opened Doors to Global Work Opportunities"
What do you like best about Fiverr?

What I like best about Fiverr is that it gives freelancers like me a real opportunity to grow professionally and financially. It's not just a platform it's a complete ecosystem where you can build your brand, showcase your skills, and connect with clients from all over the world. As a graphic and interior designer, Fiverr gave me a place to start without needing a big setup or huge investment. I could create gigs, set my own pricing, and slowly build trust through reviews. One of the best parts is that as your experience and ratings grow, you start attracting high-paying clients. Fiverr doesn’t just help you earn — it helps you grow. The platform also taught me to be more professional. I learned how to communicate better with clients, manage timelines, and handle real-world design projects. Fiverr gave me vision I could finally see a clear path where my creative skills could turn into a sustainable career. Whether you're a beginner or a seasoned pro, Fiverr provides a level playing field. The dashboard, analytics, and client tools are all easy to use, and their support system is also quite responsive. Overall, it’s a great place to develop both creatively and professionally. Review collected by and hosted on G2.com.

What do you dislike about Fiverr?

What I dislike about Fiverr is how competitive it can get, especially for new freelancers. When you’re just starting out, it’s tough to get your first few orders because there are already so many experienced sellers with hundreds of reviews. Sometimes clients don’t even notice new profiles, no matter how good the work is. Also, Fiverr charges a 20% commission on every order, which feels a bit high especially on smaller gigs. For example, if you earn 1,000Rs, you only get 800Rs. When you’re working hard and putting in hours, that cut makes a difference. Another issue is that some buyers don’t fully read the gig description or requirements and then expect more than what’s offered. If you cancel or don’t meet unrealistic expectations, your ratings can go down, which affects future work. Fiverr should improve how they handle such cases to protect genuine sellers. Still, despite these challenges, it’s a useful platform — but it definitely has areas where it could improve. Review collected by and hosted on G2.com.

Christi D.
CD
"Dependable for Complex Reporting Needs"
What do you like best about Fiverr?

I appreciate finding a very capable designer on Fiverr named Ali, who handles complex problems with a clear timeline and delivers work that is both timely and accurate. What stands out to me is the reliability and the quality of work done, which has significantly enhanced my experience. Moreover, working with Ali is always a pleasant experience, as he is a joy to interact with, making the entire process smoother and more efficient. Review collected by and hosted on G2.com.

What do you dislike about Fiverr?

I dislike that sometimes when using Fiverr, it mentions prices for forms, specifically from Jotform, that do not accurately reflect the final cost. The actual prices tend to be higher than what is initially indicated, which can be misleading. Review collected by and hosted on G2.com.

Jay H.
JH
Website Reviewer
Design
Enterprise (> 1000 emp.)
"First Time Fiverr"
What do you like best about Fiverr?

I like that I’m able to describe my skills and expertise in a way that I wouldn’t have thought before and I can set my own prices. Review collected by and hosted on G2.com.

What do you dislike about Fiverr?

I don’t like that I have to have images or sample files for each job offer I post. I would like to be able to contact clients instead of waiting for them to come to me. Review collected by and hosted on G2.com.

MU
Individual
Retail
Small-Business (50 or fewer emp.)
"Fiverr- The best freelancing platform"
What do you like best about Fiverr?

The best thing about Fiverr is the versatility, features and how user friendly it is. Their were multiple other freelancing platforms on Internet but fiverr was the one I opt for because of their low fee structures as compared to others. The customer support team of fiverr is also very good and they do help their customers whether it be seller or buyer. You can display your gig to any one in any form you like, we get the option for documents, video and photos attachment in which we can show clients how I can help you with it. Other than that their messaging platform is also very good, we can connect ourself with customer and even entertain him with custom offer. Review collected by and hosted on G2.com.

What do you dislike about Fiverr?

The thing I dislike about fiverr is that many times you get spam messages and it's like a lot on Fiverr. Although once we report them fiverr so take action on it bug our happiness eventually ends up in frustration when there are scammers in your inbox trying to scam you. Review collected by and hosted on G2.com.

Rachel C.
RC
Director of Product Marketing
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Slave labor"
What do you like best about Fiverr?

The only thing I like about Fiverr is that it's easier to access work than competing platforms. Review collected by and hosted on G2.com.

What do you dislike about Fiverr?

In my years of experience with Fiverr, I have become entirely convinced that the platform is only geared to support buyers, and not sellers. this review speaks directly to my experience in the last six months during which time Fiverr has supposedly improved the way they treat their freelancers.

Let’s start with the fact that even when you’re a higher level or elected as a pro for example, there’s no personal contact and no way to really get any help. Every ticket you open will always be closed based on some kind of article or ridiculous explanation and nothing that really satisfies the problem you’re having.

There is absolutely no reasonable documentation to explain success factors, and yet you can be stuck at the same success score forever with the status that says it’s still being calculated. And when I say forever, I mean months and months. Or for example, you can be penalized by such a huge percentage when you’ve only made a single mistake that your entire level is at stake, and there’s no one you can talk to to work it out with - there’s no flexibility.

Every freelancer and solopreneur is basically a hostage of this platform because it is one of the only ways to really access a little bit of extra cash. Having said that it really is slave labor in the disguise of knowledge worker support. In order to get any work you need to make sure that your offers and prices are absurdly low, worsened by the fact that we all know Fiverr is taking a huge percentage from what you charge as well as what the buyer pays.

On top of it all the last several months have been horrible in terms of finding enough work, but the way that Fiverr works means that actually the freelancer is simply further penalized for that – as though it’s our fault that people on their platform aren’t looking for services. You can pay tens to hundreds of dollars for PPC and earn absolutely nothing at the end of the day. And no one really cares. It’s a huge money machine.

I also have it from reliable sources. That employees are paid almost as badly. So I guess at the end of the day, “the customer “ really is the only one who counts. I do wonder, however how they’ll keep getting enough customers if they don’t have service providers who happily Offer to support this platform. Review collected by and hosted on G2.com.

Mohammad R.
MR
Affiliate Marketing Specialist
Small-Business (50 or fewer emp.)
"Refund policy and customer support"
What do you like best about Fiverr?

I have place an order on Fiverr recently, But seller was trying to scam with me. When I understand he trying to scam me. I contacted with the Fiverr support team. And then they review the all information and they help me for refund. Not all seller are same.

After that I found a good gentle man (seller), He helped me with my problem.

After all I recommend Fiverr for small and mid entrepreneur. Review collected by and hosted on G2.com.

What do you dislike about Fiverr?

“Nothing major, but I think they should make it easier to leave a review for the seller. It feels a bit complicated for beginners Review collected by and hosted on G2.com.

Sk S.
SS
"A reliable source of income for entrepreneurs"
What do you like best about Fiverr?

Going to Fiverr feels really good because it doesn't spam much. It is a very good platform where the chances of being scammed are very low. Its interface is also good. Review collected by and hosted on G2.com.

What do you dislike about Fiverr?

Sometimes there are a few issues with the tools, sometimes it gets cached, sometimes there is a little login issue. Everything else is fine. Review collected by and hosted on G2.com.

Mindy S.
MS
Account manager
Small-Business (50 or fewer emp.)
"Fast and Easy Way to Find Creative Freelancers"
What do you like best about Fiverr?

Easy to find freelancers in a variety of creative fields. They deliver work quickly. Review collected by and hosted on G2.com.

What do you dislike about Fiverr?

Can be hard to choose since there are so many options. Quality varies. Review collected by and hosted on G2.com.

Prahlad K.
PK
O
Small-Business (50 or fewer emp.)
"Easy to find freelancer for any type of task"
What do you like best about Fiverr?

When I post my need on Fiverr, I get a lot of talented freelancers in real-time. The platform is easy to use and the support is awesome. One of the best features is that they are leveraging the AI in chat support. Review collected by and hosted on G2.com.

What do you dislike about Fiverr?

I hope they decrease the commission rate from 20% to 10%. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

7 months

Average Discount

7%

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Fiverr Features
RFP Creator
Messaging
Freelance Screening
Calendar
Guidelines and Policies
Workflow Builder
Payment Automation
Secure Payments
Multi-Currency Payments
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Fiverr
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