Cheqroom Reviews & Product Details

I like CHEQROOM because of its accessibility and precision. It's very accurate and I've never had issues with it, so it really does what it's supposed to do. I also find it incredibly useful for larger companies, especially having everything in one place. It’s a great tool for managing equipment, allowing us to track when items are checked in and out, and knowing where everything is and who has it. I also appreciate the ease of setup; it works like setting up a social media account. The team behind CHEQROOM is doing a great job too, which adds to my positive experience with the system. Review collected by and hosted on G2.com.

Nothing to add here Cheqroom does a great job! Review collected by and hosted on G2.com.

Cheqroom is reliable and solid. It’s easy enough to understand that even staff who aren’t tech-savvy can grasp how it works. Many of our users are tradesmen and builders of all ages who aren’t particularly familiar with tech, and they all navigate the system successfully. Cheqroom has become an integral part of how we work, because it lets us keep track of all our plant and equipment across multiple job sites. The help function is surprisingly good, and the AI continues to impress. The system never lags and, in my experience, it hasn’t been “down” once in the last four years. Review collected by and hosted on G2.com.

The only thing I feel Cheqroom is missing is an affordable way to track items without having to rely so heavily on users doing their part. If users don’t check items in and out, the whole system breaks down. Reports are a bit difficult to understand and navigate too: I would like to see more raw data exported for better integration across software. Review collected by and hosted on G2.com.

Cheqroom has the features we need to operate our Equipment Room smoothly. We are able to quickly find equipment and kits with customizable search functions and track notes on specific areas such as repairs and updates. We get email updates when any changes are made which helps in keeping track of activity among our team and takes the mystery out of changes we see. Review collected by and hosted on G2.com.

Overall it has much of what we need in an inventory management system. The biggest issue we ran into (minor compared to all the pros it brings) is not having a way to auto invoice late fines to our patrons. This would help us in streamlining our return process. However that is a feature that is missing we would like rather than something that is actively in our way. Review collected by and hosted on G2.com.

The versatility of the site lets us customize it to best fit the needs of our students and department. It has an intuitive design and was easy to implement after using a paper system for tracking equipment. Additionally, Cheqroom's support staff is quick with fixing glitches and listening to any concerns we may have about the site. Furthermore, being able to add pictures to items helps students chose the right equipment for them when they are unsure what the actual name of something is. It's been a big improvement from what we're used to. Review collected by and hosted on G2.com.

One of the downsides of Cheqroom is that when you're is editing an item/kit description, it doesn't always save and you have to redo what you were just working on. The search function is spelling/spacing sensitive and won't show items that we have if a person doesn't know exactly how it's written in the system (ex. C-stand vs cstand vs c stand). A potential solution for that would be to set up a system to link associated words with an item/kit/category so c stands will show up even if you write it as c-stand. The reservation and checkout forms are difficult to edit and don't offer enough options. It would be incredibly helpful if the physical forms would list item descriptions under only ONE item in the kit, otherwise the physical sheets end up as long as CVS receipts. Review collected by and hosted on G2.com.

Nice visual interface, quality data and reports, dashboard with good information, good functionality with reservations and check outs, integration with Slack and Email, updates that have come over the past few years have been helpful with good new features like user groups, quick and easy to use, can be used on computer and phone, can handle the volume of checkouts that we have every day Review collected by and hosted on G2.com.

Overly complicated sometimes - for instance the search bar on the main page will search for "checkouts" as well as items which can get confusing, sometimes too many layers of organization that get in the way of each other - use roles vs user groups vs locations all conflict sometimes Review collected by and hosted on G2.com.

It is very easy to use, it is easy for students to use. The customer support is always very good. The integrations with PDFs and creating sticker labels works well. The payment structure based on items instead of users I prefer over other systems that make you pay for more users. The website is well designed and makes it easy to see what needs to be checked in or out and is easy to update equipment. Review collected by and hosted on G2.com.

The massive price increase from what it used to be. I believe it used to be 1500-2000 USD for our basic plan that included all the features we could need. Our previous professor unsubscribed because he wanted to try a different software that didn't work and scammed us. Then when he left, I had to go through the process to get Cheqroom back since we desperately needed it. When we resubscribed it was up to I believe 3500 with fewer features than we used to have. We currently have features missing like the PDF generation that we used to use on a daily basis that are now part of the higher end tier. This is really the only thing I don't like. The original price was completely fair and I did not have a problem with it, but this new price with fewer features seems a bit steep. There is no software that can replace Cheqroom though so we will continue to pay it.

Another thing that I don't love but is not a huge issue is the bulk user add. Previously there was a page where everyone in a class could type in their email in a list and it would send everyone invites to setup their account. But that feature has been removed and added with the Excel version, which is fine but less convenient.

Sometimes students have confusion with the differences between the Cheqroom app compared to the Cheqroom website as well. There are quite a few features from the management side that you cannot do on the app. Review collected by and hosted on G2.com.

This system ensures that both our staff and students are always informed about what equipment is available. It encourages accountability and provides valuable insight into which gear is being used most frequently. We've never had anything like this before, and now that we do, we can't imagine going back. Review collected by and hosted on G2.com.

Getting started, particularly when working with students, can be a bit of a process. I have encountered a few noticeable bugs and minor frustrations that keep me from giving it a perfect score. Additionally, there are several aspects of the reservation and checkout process that could be improved and streamlined. Review collected by and hosted on G2.com.

The most helpful tool that Cheqroom has to offer for us, would be the use of kits and the bulk items feature. Before hand, we used to operate solely out of Google Calendar for our Gear management and it was terrible. Cheqroom is wonderful for us because we deal with teenagers using and handling our gear. It is super easy to implement to each new kid coming around our building, and we use it every single day now. The staff here love it because of how easy it is for them to reserve their own gear, and see what is and what isn't available. Review collected by and hosted on G2.com.

I would say the only downside I have for Cheqroom is sometimes it will show an item as unavailable and hide it, even though it isn't actually reserved or checked out to anybody which requires me to search deeper for the item instead of it popping up as it should. Review collected by and hosted on G2.com.

Cheqroom is very user-friendly — if I ever miss showing a student how to use the system or create an order, they’re usually able to figure it out on their own. The interface is simple, intuitive, and overall easy to navigate.

Customer service is by far one of the most helpful I’ve worked with — responses are quick, friendly, and genuinely useful. Adding students, adding workers, and setting restrictions (even though they’re general) are all very straightforward.

The recent updates, especially the addition of user groups, have been extremely helpful. It’s one of the best improvements so far, and it gives me hope that more great changes are on the way.

While some updates (like the new checkout process redesign) started off a bit buggy, it was reassuring to see those issues addressed quickly. The fact that bugs get resolved in a timely manner really builds confidence and keeps me a happy customer who looks forward to continuing with Cheqroom. Review collected by and hosted on G2.com.

Location-based restrictions: It would be extremely useful to have the option to set booking restrictions for each location individually. At the moment, any adjustment made affects all locations at once, which reduces flexibility and complicates management.

Time-based closure controls: Currently, there is no way to close off reservations for specific times of day—only for entire days. It would be much more convenient to have the ability to block out certain time periods, such as just the mornings or evenings, without having to disable the whole day or repeat the closure for every week.

Per-day restriction customization: The option to tailor booking limits and restrictions for particular days, and to do so per location, would provide much better control over cage flow.

Permission-based restriction overrides: While it’s helpful that staff can open restrictions when needed, adding an optional manager passcode for overrides or approvals would help prevent unauthorized changes.

System reliability and bugs: I have encountered some bugs where the system either ignores or inconsistently enforces booking restrictions. This sometimes results in overloaded orders or unexpectedly strict limits, especially with afternoon reservations.

Update timing and downtime: Occasionally, when software updates are released, the system goes offline during our busiest hours. Since we’re in a different time zone from many users, these updates often occur right in the middle of our workday, which can disrupt our operations. I realize it’s challenging to coordinate updates around everyone’s schedules—especially with varying workweeks—but this has been a recurring problem for us. Review collected by and hosted on G2.com.

Cheqroom transformed our previously chaotic, old-fashioned "librarian style" booking system into something much more manageable and organized. The Cheqroom team is skilled at what they do, and on several occasions, they have listened to our feedback and implemented solutions that directly addressed our concerns. The Api integration has allowed us to seamlessly onboard new students (Users) at the rate of their enrollment without manually labor. Review collected by and hosted on G2.com.

The mobile app could use some improvements, but it remains an essential tool in our daily operations. In particular, the signature box for signing is quite poor and needs significant attention. Review collected by and hosted on G2.com.