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Appian Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Appian Integrations

(3)
Verified by Appian

Appian Media

Appian Demo - The Power of BPM
Business Process Management and the automation it delivers are key to operational efficiency. But, BPM also drives more growth, manages governance, risk, and compliance, and improves customer and employee engagement.
Appian Demo - Mobile App Development
For a mobile app development platform, mobile first means fast. And it can also mean powerful. But, without top-rated security and certifications? Mobile first means risk. Appian’s mobile app development is fast. Your apps? They’re powerful. And best of all, you have the confidence it’s safe wit...
Appian Demo - Appian RPA
Appian RPA delivers: Full-Stack Automation – Business automation value comes from the effective workflow orchestration of today’s modern workforce, including people, software robots (bots), and AI. Appian RPA completes Appian’s automation stack, uniting people, bots, and AI across business pro...
Appian Demo - Data Fabric
Appian’s data fabric unifies data from multiple systems to enable secure and easy access to enterprise data while delivering a 360° view of your organization.
Appian Demo - Process Mining
Process mining is a technique for discovering, monitoring, and improving processes. It’s an objective way to visualize how business processes work that enables end-to-end process optimization, uncovers automation potential, and delivers continuous process improvement.
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Appian Reviews (485)

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Appian Reviews (485)

View 3 Video Reviews
4.5
485 reviews

Pros & Cons

Generated from real user reviews
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Mayank V.
MV
Senior Technical Consultant
Information Technology and Services
Enterprise (> 1000 emp.)
"Appian Platform Review (Updated): What’s New and What Matters"
What do you like best about Appian?

I have been using appian from past 5 years now and they have done a good job in improving their appian AI engines, their associated LLMs and Generative AI. They have also improved their platform capabilities like 50M record data sync, portals and Appian Document Center. Review collected by and hosted on G2.com.

What do you dislike about Appian?

The one thing to note is the Appian limitations of different data types specifically decimal rounding issues. The generative AI also used external LLMs which creates a more scrutinized environment for security. Their are some more wear and tears but appian has been performing quite well and improving everyday. Review collected by and hosted on G2.com.

Pradyumn G.
PG
Project Engineer
Enterprise (> 1000 emp.)
"Building Apps with Low-Code"
What do you like best about Appian?

I like Appian platform because it provides us a wide number of features such as low-code development and process automation which leads to manage the business processes more smoothly. The platform is very easy to use, which allows me to quickly build and manage workflows without getting bogged down in technical complexity and get better collaboration across teams.

Customer support has been very responsive and helpful whenever I had questions, I use Appian frequently in my role to automate the workflows, manage approvals, and track the assign tasks. Review collected by and hosted on G2.com.

What do you dislike about Appian?

Appian is a powerful platform, but there are few drawbacks in my views that could be improved. First, its reporting and analytics capabilities, which could be more intuitive and flexible for detailed insights. Second, technical knowledge is required for the beginners who are using its advanced customization features. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Intuitive, Flexible Workflow Automation—A Seamless Experience with Appian"
What do you like best about Appian?

Appian is an mazing platform and helps in simplifying building and automating workflows without needing of coding experience. it's interface is really intuitive, you are able to design process process visually, connect data from different systems and are able to see everything come together in one place. This platform is really flexible, in this you can start small with one process and then easily expand as your needs grow. Review collected by and hosted on G2.com.

What do you dislike about Appian?

As far as my experience with it, for now there is nothing as such dislike in it which i found, i overall had the great experience to working with. Review collected by and hosted on G2.com.

Umesh K.
UK
Senior AVP - Delivery Consultant
Enterprise (> 1000 emp.)
"Appian: Great Smart Services and AI, But RPA Needs Improvement"
What do you like best about Appian?

I like that Appian is not only a workflow automation tool but it has other smart services built in which can enhance the efficiency of the processes by automating the business rules and has AI capabilities as well for content extraction, content generation and summarisation, making the end user life easier. Review collected by and hosted on G2.com.

What do you dislike about Appian?

It says it has RPA capabilities but compared to UiPath and other Automation giants like BluePrism and Automation anywhere, it is still not there. Review collected by and hosted on G2.com.

Dinesh k.
DK
Associate DevOps Engineer
Enterprise (> 1000 emp.)
"Efficient Low-Code Development with Appian, but Customization and Costs Can Be Challenging"
What do you like best about Appian?

I like best about Appian is its low-code approach, which allows rapid application development with minimal manual coding. The platform’s intuitive interface, strong process automation capabilities, and seamless integration with other systems make it highly efficient for building scalable enterprise solutions. It enables faster delivery of business applications while maintaining flexibility and governance. Review collected by and hosted on G2.com.

What do you dislike about Appian?

While Appian is a powerful low-code platform, it can feel somewhat restrictive when handling highly customized or complex use cases that require deep coding flexibility. Additionally, the licensing costs and resource requirements for scaling can be relatively high, which may pose challenges for smaller teams or projects. Review collected by and hosted on G2.com.

RV
Company Administrator
Small-Business (50 or fewer emp.)
"Streamlined Employee Onboarding with Some Limitations"
What do you like best about Appian?

I appreciate how Appian has transformed my onboarding process into an intelligent automated workflow, improving speed and compliance without human intervention. The unified platform with process automation, case management, RPA, AI, and data management stands out. It’s integration-friendly, connecting seamlessly with systems like ERP and CRM. The quick cloud deployments and mobile-friendly nature further add to its appeal, facilitating efficient operations across devices. Review collected by and hosted on G2.com.

What do you dislike about Appian?

I found Appian to have a high licensing cost, which is a significant drawback for me. Additionally, there is a steep learning curve, especially for complex scenarios, which makes it challenging to master quickly. The UI customization options are limited, which can be restrictive compared to other systems. Furthermore, there are occasional performance overheads that affect the software's efficiency. Review collected by and hosted on G2.com.

Lelo  D.
LD
Freelancer
Small-Business (50 or fewer emp.)
"The Best Low-Code Platform for Complex Workflows and Business Automation"
What do you like best about Appian?

What I appreciate most about Appian is its ability to enable the rapid development and deployment of sophisticated business applications with minimal coding effort. The platform’s intuitive low-code environment, combined with powerful process automation and data integration capabilities, allows my team to streamline complex workflows and adapt quickly to evolving requirements.

Appian’s flexibility, scalability, and strong governance features make it an invaluable tool for driving operational efficiency and supporting our organization’s digital transformation objectives. Review collected by and hosted on G2.com.

What do you dislike about Appian?

Appian’s licensing and pricing model can be expensive for smaller teams, especially as user counts grow. While the low-code tools are powerful, some advanced customizations still require skilled developers and can become complex. The learning curve for new users can be steep if they have no prior experience with process automation. Also, the documentation could be more detailed in certain areas, especially for integrations and advanced features. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Streamline business Processes with appain low code oower"
What do you like best about Appian?

Appain is its ease of use and the law code approach that makes building application much faster. The implementation process was smoother than expected and the number of features especially workflow automation and process tracking really help understand lies task I also like that the customer support team and the integration was other system Review collected by and hosted on G2.com.

What do you dislike about Appian?

The platform overall works well but sometime the learning curve for complex feature feels higher than than expected it's not a blocker but it's doing take some time to fully get comfortable with the advanced configuration Review collected by and hosted on G2.com.

Mahant S.
MS
sevak
Enterprise (> 1000 emp.)
"Best Low code Platform & anyone can understand easily"
What do you like best about Appian?

I must say its easy to learn. I am not the coding person and Appian is best for me as coding is not needed to work. Review collected by and hosted on G2.com.

What do you dislike about Appian?

If I faced any difficulty then not able go get the solution sometimes on internet because no one knows abouy appian. Review collected by and hosted on G2.com.

Verified User in Information Services
AI
Enterprise (> 1000 emp.)
"Low Code Platform That Speeds Up Business Solutions"
What do you like best about Appian?

Appians makes it easy to design and lunch applications quickly without heavy coding The user interface is intuitive, and the drag and drop features save a lot of time. We use it frequently for automating workflows and building forms, and it integrates smoothly with our existing systems. I also appreciate. I also appreciate how scalable it feels as our needs grow. Review collected by and hosted on G2.com.

What do you dislike about Appian?

It's been working fine for us overall, Some complex workflows require extra effort to configure, but the documentation and support team are helpful in guiding through it. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

18 months

Average Discount

13%

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Appian Features
Document Generation
Process Design
Process Repository
Permissions for Sharing
Data Unification
Accessibility
Process Overview
Process Analysis
Real-Time Process Monitoring
Workflows
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Appian