
The best I like is the high security measures including deception technology. In today's unsecure digital world it plays a very crucial role in defending against the advanced attacks, more often in real-time. The security mechanism of 8i has a highly sensitive threat alert which warns of potential threats in advance. Review collected by and hosted on G2.com.
The downsides of 8i is that it lacks in providing full and quick customer support. Due to the technical complexities involved the issues couldn't be resolved easily and the overall process delays. It should be technically equipped and advanced to give consistent and regular support to the users. The issue redressal process should be easy and fast for the users to register. The response time of the support team is a little longer. Also, it can guide the users and can have workshops or sessions to get customer feedback. Review collected by and hosted on G2.com.
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This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.


