Panoramica dei prezzi di Sharpen

Sblocca il self-service senza sforzo senza bisogno di sviluppatori.

Interfaccia visiva drag-and-drop per progettare il percorso delle chiamate del tuo cliente
Report in tempo reale e dashboard condivisibili per l'ottimizzazione operativa
Automatizzazione delle chiamate in uscita verso liste di contatti
Registrazione delle interazioni
Show More

Connect with customers with our omnichannel agent-friendly interface.

Intuitive desktop empowers agents with customer information and real-time KPIs on one screen
Default and customizable reports give you the data you need most
Drag and drop, sharable customizable dashboards
Design chatbots to enable customers to self-serve over digital
Unified, web-based admin portal
Show More

Own your outcomes with omnichannel quality management.

Coaching, performance management and scorecard tools strengthen remote management
Screen-recording for post-interaction analysis
Customer satisfaction (CSAT) data collection
Keyword or phrase-based interaction reporting
Instant contextual coaching without pulling your agents out of queue
Show More

Have the right agents staffed at the right times with workforce management tools.

Predictive forecasting and automated scheduling
ACD integration and workforce management reporting
Real-time intraday adherence and shift bidding
Mobile app enables agents to manage schedules, trade shifts, and make time-off requests.
Show More