Avis et détails du produit ChangeEngine

I have used ChangeEngine now at two companies. It has allowed me to improve employee engagement through better communications, more engaging content, and scalable workflows. It has essentially acted as an additional headcount for me. We have been able to introduce a formal birthday recognition program that is automated and receives great employee feedback. We have also created a monthly newsletter that folks look forward to reading each month. Avis collecté par et hébergé sur G2.com.

I haven't seen a downside outside of the potential learning curve and creativity necessary to utilize it to its capacity. I don't consider this a downside with ChangeEngine in particular as their team is always available and willing to step in to support or create on your behalf. So if someone is not creative, the team is there to step in! Avis collecté par et hébergé sur G2.com.

The thing that I like best about ChangeEngine is that it simplifies the process of working with the tool. Communication is what we do most of the day as HR professionals, and ChangeEngine has simplified our lives by providing templates, email scheduling, and making even mundane emails seem more appealing to read. It provides us with structure and consistency in everything from onboarding to engagement and other notifications without being robotic. Avis collecté par et hébergé sur G2.com.

There really hasn’t been anything I have encountered that I don’t like yet. So far my impression has been very good, especially how it organizes and standardizes communication among employees. Avis collecté par et hébergé sur G2.com.

I love the automation of email moments in ChangeEngine. It takes tasks off my plate at work, allowing me to focus my attention on other high priority concerns. I also appreciate the collaboration that the team provides in idea sharing to make moments that matter for our team. The team makes the integration and initial setup as easy as possible, with the team there with you every step of the way. Avis collecté par et hébergé sur G2.com.

The app and website are incredible user-friendly and intuitive in the way they are run. I haven't found much to dislike about the service because any time I have vocalized a wish (for example: folders and subfolders for the content that is housed on ChangeEngine in order to organize it) the team gets to work on making our desires a reality (ChangeEngine has content folders and subfolders now!). It feels like they are continually updating and evolving their site and services to meet and exceed the needs of their clients. Avis collecté par et hébergé sur G2.com.

What has been most helpful with Change Engine is the ability to program automated communications. When I’m managing several different priorities, important messages—like new-hire first-day reminders to managers, standard evaluation follow-ups, timely exit interviews, and birthday or anniversary notices—can easily be delayed or fall through the cracks. Being able to schedule these communications helps ensure we maintain trust and engagement with our team, while also supporting department accountability.

It’s also been invaluable to receive analytics on the communications being sent. That data supports our internal reviews and helps us confirm that our activities are meaningful and impactful. On top of that, the team’s quick turnaround in supporting new initiatives and brainstorming with us on fresh ideas has been a big help. They truly feel like a partner in bringing our vision to life, and the customized imagery has been amazing. Avis collecté par et hébergé sur G2.com.

One of the biggest challenges we’ve had with ChangeEngine is making sure all team members actually receive—and can view—the communication graphics. Several people aren’t seeing the imagery in their emails due to different programming blocks, which keeps them from fully engaging in the process. We’ve been working closely with our IT team to address this, but we still haven’t found a resolution.

Also, when searching through the program categories, it can be a bit difficult to locate a specific program once you have so many. I’d like the option to delete a communication rather than only archive it, so it’s removed entirely if, for example, we never ended up using it. Avis collecté par et hébergé sur G2.com.

For small HR teams, busy HR teams, or simply HR teams that have many other priorities, it makes the important work of regularly communicating with employees and connecting with them in engaging ways, easy, automatic and really high impact. Simply put, they make me look good! Avis collecté par et hébergé sur G2.com.

Nothing at all. Their platform is excellent, their service is top notch, and they are constantly innovating to provide more value. Avis collecté par et hébergé sur G2.com.

I use ChangeEngine for employee engagement, company-wide communications, and automated onboarding communications, which saves me a few hours a week so I can focus on other tasks. The automatic emails for onboarding, reviews, and surveys eliminate the risk of errors and save time. I love the team at ChangeEngine, especially Mariana, Paola, and Lilian, The are so talented and save me hours of work. They genuinely care, and their level of pride really shows in all the content they create. I also appreciate the creative and meaningful communications crafted for all holidays and the automated birthday and anniversary messages sent to both employees and managers. The initial setup was super easy, making it a seamless transition for us. Overall, I think ChangeEngine is AMAZING! Avis collecté par et hébergé sur G2.com.

Nothing Avis collecté par et hébergé sur G2.com.

I like ChangeEngine's “can do” attitude because they've never said no to any request I've made. When we launched our first engagement survey, they went above and beyond in the building and reporting process. We've successfully moved our entire performance management process from our HRIS system to ChangeEngine, which was a massive job, and they made it more user-friendly and valuable for all stakeholders. Additionally, we built an onboarding communication workflow. Overall, they've enabled me to establish a communication department for my company from the ground up. Also, it integrates well with our HRIS system and Microsoft Teams, and the initial setup was very easy. Avis collecté par et hébergé sur G2.com.

I have no complaints. Avis collecté par et hébergé sur G2.com.

ChangeEngine is the ideal blend of great people and a strong product. I genuinely love working with my customer success team—they truly feel like an extension of our own team. The tool is incredibly easy to use, and they’re constantly rolling out enhancements that improve the UX/UI and deliver even more value for us as clients. They take feedback and requests seriously, and they’re always quick to jump in and support.

Before ChangeEngine, my company relied exclusively on Outlook to manage our global communications. With ChangeEngine, we’ve been able to set a new standard, strengthen our communications, reimagine workflows, and free up bandwidth across the team. Avis collecté par et hébergé sur G2.com.

I have no downsides to note at this time. Avis collecté par et hébergé sur G2.com.

I love how ChangeEngine has brought engagement and fun to our teams and organization, allowing us to tackle initiatives we've always wanted to do without adding extra tasks. The amazing support is another standout feature; they're not just support, they're part of our team, understanding our goals and working together to find solutions. The seamless connection with our HRIS system instills confidence in the accuracy and compliance of the information. The support team is always willing to help, and the turnaround time is beyond great. The initial setup of ChangeEngine was extremely simple, and despite an internal issue with ADP, the implementation was one of the easiest. I recommend ChangeEngine to everyone I meet! Avis collecté par et hébergé sur G2.com.

Everything works extremely well, if there is one thing that can be improved, it is AI with imaging. We want something to be edited on the back end; with AI capability, it should automatically make changes. Avis collecté par et hébergé sur G2.com.

Change Engine has been an incredible resource during the onboarding process. Instead of having to set up a new message manually over and over via email, Change Engine has virtually eliminated this process through the seamless integration with our HRIS system. Additionally, I love how we were able to set up our communications with our unique branding. And having the feature of using banners for our communications has really made them more vibrant and engaging. As a People Experience Analyst, I find it to be an amazing tool for capturing data such as email interactions and surveys across our organization. Avis collecté par et hébergé sur G2.com.

A couple of things come to mind. It would be great to have an option to schedule a survey to close on a specific date and time, rather than having to do it manually. Also, if possible, it would be helpful to be able to set up more than one connection for email communications. Avis collecté par et hébergé sur G2.com.