Zuddl Reviews & Product Details

I do in-person events, and the ability to easily check folks in as well as capture leads has been a game-changer. You also have the ability to create custom fields for lead notes which has come in handy at each event I've done this year. They also have an incredible success team that responds within moments of reaching out. That has been a huge plus to Zuddl and made learning the platform a lot easier, as well as discovering more features that are useful to events I manage. Review collected by and hosted on G2.com.

There was a bit of a learning curve at first between virtual and in-person capabilities, but I wouldn't see this as a downside so much as learning what is offered and understanding what fits your use case best. Review collected by and hosted on G2.com.

Zuddl's nearly 24/7 support and incredibly responsive team have made our event management a breeze. The implementation was quick and they had a plethora of documentation articles for our marketing operations team to follow. In using this platform across multiple internal teams, external partners nearly every day, we found the UI to be simple and highly customizable. With customization comes complexity and lots of questions, but the convenience of sending a Slack message and receiving a response within 15 minutes or less from someone one their team is unparalleled. We avoid the hassle of filing tickets and build trust with dedicated team members for our Motive account. Their willingness to collaborate on feature requests and roadmap additions, including direct engagement with their CTO, is refreshing and gives us the confidence to know we made the right decision with Zuddl. The team is consistently patient, proactive, and attentive to our needs, making Zuddl the best vendor we've ever worked with—even beyond event management platforms. Their commitment to refining their product based on customer feedback ensures they prioritize our goals, making them the perfect partner for our user conferences, field marketing events, and internal gatherings. Review collected by and hosted on G2.com.

We aren't currently leveraging every offering Zuddl has to offer, so some of the functionality is not applicable to us. We hope to get our internal teams together for a demo and enablement to show them the value of moving all of our events and webinars to the Zuddl platform. We would also love to see some development with the Marketo integration around custom statuses and the ability to connect Zuddl forms to Marketo programs. We're excited to see the development and improvement of the Lead Capture app as well for our lead scanning onsite at tradeshows. Review collected by and hosted on G2.com.

Easy to use once you become familiar with all of the robust capabilities. It's completely customizable but has pre-built templates if you have limited experience building emails, workflows etc. Implementation with Salesforce and hubspot have been super smooth and their team helped right away with syncing our custom fields for detailed reporting and campaign setup. We're using it for our global in-person summit and have a lot of learnings to make our lives easier next year but overall 10x better than our previous platform. Review collected by and hosted on G2.com.

A lot of capabilities that can seem overwhelming if you're coming from a pretty basic tool. If you don't have a marketing opps team to support your event you'll need to lean on Zuddl pretty heavily for that. We needed custom ticketing to show on different checkout pages and they were able to build that out for us but not out of the box. Review collected by and hosted on G2.com.

The Zuddl interface is easy to navigate for event attendees and looks polished and professional. Where I believe they really shine is the strength of their connection to CRM, including their ability to process dynamic values in close to real time. I've worked with and evaluated several competitors, and none of them were able to provide anything close to what Zuddl could offer in their Salesforce sync Review collected by and hosted on G2.com.

I have to dig deep to think of a downside. Occassionally they will release new features or updates that I'll have to dig into their knowledge base, or connect with a member of their team in order to ensure we are addressing the workflow change correctly. But their updates tend to enhance the overall usability of the platform, and their team is extremely responsive and easy to work with. Review collected by and hosted on G2.com.

The product is easy to use and does what it says. There is a small learning curve but every product in this category has one. The Zuddl team is there to help guide you and train you. Review collected by and hosted on G2.com.

Some of the features earlier were buggy but in the last year they have launched many features that make it very easy to manage custom events. Review collected by and hosted on G2.com.

The Zuddl team has been a fantastic ally in building out a solution that fits the needs of our large annual conference. The product has evolved quickly from year to year. We have had the opportunity to utilize the Zuddl platform for all of our Catalyst conferences. The solution is straight forward to use and new features have rolled out on a regular cadence. We can stand up the core aspects of our conference within a few days of data input and quickly make adjustments as need be. Their Support team also responds extremely quickly as well. Review collected by and hosted on G2.com.

Integration for sessions or events within a conference to sync into an attendee's 3rd party calendar like Google, iCal, or Outlook. There is a native solution in Zuddl for an attendee to build their agenda of sessions they are attending but having this flow into their own calendar would be a valuable addition since sometimes attendees are setting up 1 on 1s with other attendees or needing to handle non-conference calendar events. Review collected by and hosted on G2.com.

That I can easily (and quickly) create registration pages, host one to many events with typed and F2F Q&A sessions and instantly access analystics. They are also very responsive if there's an issue or I need to know how to use new functionality. Review collected by and hosted on G2.com.

It can sometimes be a bit glitchy and work in unexpected ways. Often not anything that stops it working, but it can be frustrating, particualrly when demo-ing the system to stakeholders. Review collected by and hosted on G2.com.

I liked the UI of zuddle, website is well managed and affordable prices with quality services. It has become easier for me to manage the things at my own, as I can keep a track myself instead of asking and calling my team to get updates. Review collected by and hosted on G2.com.

As of now, there's nothing that I disliked about Zuddl. Review collected by and hosted on G2.com.

The Team! The Zuddl team has really become and extension of our own team. They really pushed the customer support during the sales process, and boy did the deliver. Review collected by and hosted on G2.com.

If you want to do more complex customizations in LPs and email, the process and be a little more time consuming than anticipated but again the team is there to support you. Review collected by and hosted on G2.com.

The platform has what feels like an infinite number of features and options for any event type. It combines everything I've loved in other platforms with features I've always wanted. It's really easy to use with little to no learning curve. Review collected by and hosted on G2.com.

The platform is an expensive initial investment, but it's been worth it in the long run. The customer service team consisted of multiple people, and I was never totally clear on which person I should be asking to fix things or answer my questions. Review collected by and hosted on G2.com.