Amazon Connect is a pay-as-you-go service. There are no required up-front payments, long-term commitments or minimum monthly fees. While our rates are given on a per minute basis, you pay by the second (minimum 10s) for Amazon Connect voice usage plus any associated telephony charges. Amazon Connect voice usage is determined by the seconds your end-customer is connected to the service. For telephony, Amazon Connect offers both direct inward dial (DID) and toll-free phone numbers. DID and toll-free phone numbers are charged on a per day basis, and there is a per-second charge (minimum 60s) for any calls based on the type of phone number for inbound calls, and the destination of outbound calls. For Amazon Connect chat usage, you pay $0.004 USD for each chat message sent by your customers, agents or by you via contact flows.
Amazon Connect offers DID and toll-free numbers in the US and more than 20 countries worldwide. To check for country specific pricing refer to the tables below. Taxes, surcharges and fees may also apply. For US customers, placing calls to countries outside of the US requires requesting a service limit increase.
https://aws.amazon.com/connect/pricing/
Preisinformationen für Amazon Connect werden vom Softwareanbieter bereitgestellt oder aus öffentlich zugänglichen Preisunterlagen abgerufen. Endgültige Kostenverhandlungen zum Kauf von Amazon Connect müssen mit dem Verkäufer geführt werden.
Preisinformationen wurden zuletzt am May 11, 2020 aktualisiert
