# Beste Call- und Kontaktcenter-Software
Sehen Sie unten mehr, um die beste Anruf- und Kontaktzentrum-Software auszuwählen.

Beliebte Call- und Kontaktcenter-Software-Kategorien

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#### Callcenter-Infrastruktur (CCI) Software
](/de/categories/call-center-infrastructure-cci)
Beliebte Callcenter-Infrastruktur (CCI)-Produkte, die von Anruf- und Kontaktzentrum-Profis verwendet werden

[

 ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg)

Nextiva

(3,570)

4.5 von 5 Sternen

](/de/products/nextiva/reviews)

[

 ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg)

Talkdesk

(2,506)

4.4 von 5 Sternen

](/de/products/talkdesk/reviews)

[

 ![UJET](https://images.g2crowd.com/uploads/product/hd_favicon/cf86b2228585a78f2178fa888f56ef6f/ujet.svg)

UJET

(1,129)

4.7 von 5 Sternen

](/de/products/ujet/reviews)

[

 ![NiCE CXone](https://images.g2crowd.com/uploads/product/hd_favicon/7bd619f3d579628eacc5bbf828c6f8f3/nice-cxone.svg)

NiCE CXone

(1,731)

4.3 von 5 Sternen

](/de/products/nice-cxone/reviews)

[

 ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg)

Aircall

(1,598)

4.4 von 5 Sternen

](/de/products/aircall/reviews)

[

 ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg)

RingEX

(1,372)

4.2 von 5 Sternen

](/de/products/ringex/reviews)

[
#### Kontaktcenter-Software
](/de/categories/contact-center)
Beliebte Kontaktzentrum-Produkte, die von Anruf- und Kontaktzentrum-Profis verwendet werden

[

 ![Agentforce Service (formerly Salesforce Service Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-service-formerly-salesforce-service-cloud.svg)

Agentforce Service (formerly Salesforce Service Cloud)

(7,344)

4.4 von 5 Sternen

](/de/products/agentforce-service-formerly-salesforce-service-cloud/reviews)

[

 ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg)

Talkdesk

(2,506)

4.4 von 5 Sternen

](/de/products/talkdesk/reviews)

[

 ![NiCE CXone](https://images.g2crowd.com/uploads/product/hd_favicon/7bd619f3d579628eacc5bbf828c6f8f3/nice-cxone.svg)

NiCE CXone

(1,731)

4.3 von 5 Sternen

](/de/products/nice-cxone/reviews)

[

 ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg)

CloudTalk

(1,846)

4.4 von 5 Sternen

](/de/products/cloudtalk/reviews)

[

 ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg)

Aircall

(1,598)

4.4 von 5 Sternen

](/de/products/aircall/reviews)

[

 ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg)

Nextiva

(3,570)

4.5 von 5 Sternen

](/de/products/nextiva/reviews)

[
#### Contact Center KI-Überwachungssoftware
](/de/categories/contact-center-ai-observability)
Beliebte Contact Center KI Beobachtbarkeit-Produkte, die von Anruf- und Kontaktzentrum-Profis verwendet werden

[

 ![Cyara Platform](https://images.g2crowd.com/uploads/product/hd_favicon/6c2bcdb462a27089d42731a73bbe24bc/cyara-platform.svg)

Cyara Platform

(42)

4.7 von 5 Sternen

](/de/products/cyara-platform/reviews)

[

 ![Bespoken.ai](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8b592edd5db5e0dc9f495354d0150124/bespoken-ai.jpg)

Bespoken.ai

(0)

0 von 5 Sternen

](/de/products/bespoken-ai/reviews)

[

 ![Evalgent](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bdf551570a01bfe3da43c86c73eb012a/evalgent.png)

Evalgent

(0)

0 von 5 Sternen

](/de/products/evalgent/reviews)

[

 ![Gridspace Contact Center AI](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_5c34c7668878d0abfdb1969ab690e2b1/gridspace-contact-center-ai.png)

Gridspace Contact Center AI

(1)

5.0 von 5 Sternen

](/de/products/gridspace-contact-center-ai/reviews)

[

 ![Isara](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_48e58071635ce017db30105f7bccb562/isara.png)

Isara

(0)

0 von 5 Sternen

](/de/products/isara/reviews)

[

 ![Observe.AI](https://images.g2crowd.com/uploads/product/hd_favicon/5bb936b6a0c10b465326a04084f38b48/observe-ai.svg)

Observe.AI

(233)

4.6 von 5 Sternen

](/de/products/observe-ai/reviews)

[
#### Kontaktcenter-Wissensdatenbank-Software
](/de/categories/contact-center-knowledge-base)
Beliebte Kontaktzentrum-Wissensdatenbank-Produkte, die von Anruf- und Kontaktzentrum-Profis verwendet werden

[

 ![Guru](https://images.g2crowd.com/uploads/product/hd_favicon/ca023436a2b2ea9ce1964fde428f0038/guru.svg)

Guru

(2,320)

4.7 von 5 Sternen

](/de/products/guru/reviews)

[

 ![Agentforce Service (formerly Salesforce Service Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-service-formerly-salesforce-service-cloud.svg)

Agentforce Service (formerly Salesforce Service Cloud)

(7,344)

4.4 von 5 Sternen

](/de/products/agentforce-service-formerly-salesforce-service-cloud/reviews)

[

 ![Zoho Desk](https://images.g2crowd.com/uploads/product/hd_favicon/a802fffb70d9aa2eac634f166fa8b824/zoho-desk.svg)

Zoho Desk

(7,681)

4.4 von 5 Sternen

](/de/products/zoho-desk/reviews)

[

 ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg)

Talkdesk

(2,506)

4.4 von 5 Sternen

](/de/products/talkdesk/reviews)

[

 ![NiCE CXone](https://images.g2crowd.com/uploads/product/hd_favicon/7bd619f3d579628eacc5bbf828c6f8f3/nice-cxone.svg)

NiCE CXone

(1,731)

4.3 von 5 Sternen

](/de/products/nice-cxone/reviews)

[

 ![Document360](https://images.g2crowd.com/uploads/product/hd_favicon/b872c1cb242b0087c09d41abdeb977a3/document360.svg)

Document360

(524)

4.7 von 5 Sternen

](/de/products/document360/reviews)

### Call- und Kontaktcenter-Software-Kategorien

[
Callcenter-Infrastruktur (CCI) Software
](/de/categories/call-center-infrastructure-cci)

[
Kontaktcenter-Software
](/de/categories/contact-center)

[
Contact Center KI-Überwachungssoftware
](/de/categories/contact-center-ai-observability)

[
Kontaktcenter-Wissensdatenbank-Software
](/de/categories/contact-center-knowledge-base)

[
Kontaktcenter-Qualitätssicherungssoftware
](/de/categories/contact-center-quality-assurance)

[
Kontaktcenter-Personalsoftware
](/de/categories/contact-center-workforce)

[
Sprachanalyse-Software
](/de/categories/speech-analytics)

### Informationen zu Anruf- und Kontaktzentrum kennenlernen?

Wir können Ihnen helfen, die Lösung zu finden, die am besten zu Ihnen passt.

[
Assistant ausprobieren
](https://www.g2.com/de/assistant)

Veröffentlicht: 2026-05-26