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Compare Symantec Web Security Service and Zscaler Zero Trust Cloud 
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At a Glance
Market Segments
Enterprise (45.0% of reviews)
Enterprise (50.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Symantec Web Security Service
Star Rating
(120)4.4 out of 5
Market Segments
Enterprise (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Symantec Web Security ServiceZscaler Zero Trust Cloud
Star Rating
(41)4.5 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Zscaler Zero Trust CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Symantec Web Security Service excels in its Ease of Admin with a score of 9.0, making it user-friendly for administrators, while Zscaler Cloud Platform has a slightly lower score of 8.4 in this area, indicating a steeper learning curve for some users.
- Reviewers mention that Zscaler Cloud Platform shines in User Analytics, scoring 9.1 compared to Symantec's 8.6, highlighting Zscaler's superior capabilities in providing actionable insights into user behavior.
- G2 users note that Symantec Web Security Service has a strong Quality of Support with a score of 8.4, while Zscaler Cloud Platform outperforms in Security Auditing with a score of 9.0, suggesting that Zscaler may offer more robust security features overall.
- Reviewers say that Zscaler Cloud Platform's Cloud Registry feature is particularly impressive, scoring 9.2, which indicates a more comprehensive approach to managing cloud resources compared to Symantec's score of 8.7.
- Users on G2 report that both products perform well in Data Loss Prevention, but Zscaler Cloud Platform's consistent score of 8.7 across various security features suggests a more integrated approach to data protection compared to Symantec's varied scores.
- Reviewers mention that while both platforms offer Policy Enforcement, Zscaler's score of 8.3 indicates room for improvement, whereas Symantec's score in this area is also 8.3, suggesting that both products may need enhancements to meet user expectations in policy management.
Pricing
Entry-Level Pricing
Symantec Web Security Service
No pricing availableZscaler Zero Trust Cloud
No pricing availableFree Trial
Symantec Web Security Service
No trial information availableZscaler Zero Trust Cloud
No trial information availableRatings
Meets Requirements
8.7
89
8.8
31
Ease of Use
8.9
90
8.7
31
Ease of Setup
8.9
37
8.6
19
Ease of Admin
9.0
33
8.4
19
Quality of Support
8.4
87
8.9
28
Has the product been a good partner in doing business?
8.8
32
8.6
19
Product Direction (% positive)
8.4
82
8.8
30
Features by Category
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Controls
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
16
9.1
11
8.7
15
8.8
11
8.4
16
8.5
11
Functionality
8.5
16
8.6
11
8.7
15
9.2
11
8.8
15
9.1
11
Security
8.7
15
9.0
10
8.9
17
8.6
11
8.6
18
8.8
11
9.3
18
8.9
11
Data Protection
Not enough data
8.8
14
Not enough data
8.9
14
Not enough data
9.0
13
Not enough data
8.5
13
Not enough data
9.1
13
Analysis
Not enough data
9.2
12
Not enough data
9.0
13
Not enough data
8.8
13
Administration
Not enough data
8.8
13
Not enough data
9.0
13
Not enough data
9.1
13
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Agentic AI - Cloud Migration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Monitoring
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Protection
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
8.7
5
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enforcement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Web Content and Traffic Filtering - Secure Web Gateways
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Protection and Loss Prevention - Secure Web Gateways
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access Control and Authentication - Secure Web Gateways
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance and Management - Secure Web Gateways
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Security Posture Management (AI-SPM) ToolsHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Functionality - AI Security Posture Management (AI-SPM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Assessment - AI Security Posture Management (AI-SPM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance - AI Security Posture Management (AI-SPM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Symantec Web Security Service and Zscaler Zero Trust Cloud are categorized as Cloud Access Security Broker (CASB)
Unique Categories
Symantec Web Security Service is categorized as Browser Isolation and Secure Web Gateways
Zscaler Zero Trust Cloud is categorized as Cloud Data Security, Microsegmentation, Cloud Workload Protection Platforms, Cloud Migration, Cloud Edge Security, and AI Security Posture Management (AI-SPM) Tools
Reviews
Reviewers' Company Size
Symantec Web Security Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zscaler Zero Trust Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
27.5%
Computer Software
11.9%
Financial Services
7.3%
Computer & Network Security
6.4%
Manufacturing
2.8%
Other
44.0%
Information Technology and Services
27.8%
Computer & Network Security
16.7%
Biotechnology
5.6%
Airlines/Aviation
5.6%
Consulting
2.8%
Other
41.7%
Alternatives
Discussions
Symantec Web Security Service has no discussions with answers
What cloud does zscaler use?
1 Comment
PP
Zscaler having their own data centers over than 150+ data centers across all regions. For seamless SaaS application connectivity they having closest data...Read more
What is unique about zscaler?
1 Comment
PP
100% SSL Inspection for all TCP, UDP and ICMP Protocols with full scalability, that having no limitation or restrictions like appliance or VM based proxy or...Read more
Zscaler Zero Trust Cloud has no more discussions with answers
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