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Compare Symantec Web Security Service and Trend Micro Web Security 
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At a Glance
Market Segments
Enterprise (45.0% of reviews)
Mid-Market (47.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Symantec Web Security Service
Star Rating
(120)4.4 out of 5
Market Segments
Enterprise (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Symantec Web Security ServiceTrend Micro Web Security
Star Rating
(21)3.9 out of 5
Market Segments
Mid-Market (47.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Trend Micro Web SecuritySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Symantec Web Security Service excels in ease of use with a score of 8.9, while Trend Micro Web Security falls behind with a score of 7.9. Reviewers mention that the intuitive interface of Symantec makes it easier for teams to navigate and manage security settings effectively.
- Reviewers mention that Symantec's quality of support is rated at 8.4, significantly higher than Trend Micro's 7.9. Users on G2 highlight that Symantec's support team is responsive and knowledgeable, which enhances the overall user experience.
- G2 users report that Symantec Web Security Service offers superior functionality in data protection, particularly with its Data Loss Prevention (DLP) features, scoring 8.7 compared to Trend Micro's lower performance in this area. Users say that Symantec's DLP capabilities are robust and provide comprehensive coverage against data breaches.
- Users say that Symantec's SSL/TLS Inspection feature is highly effective, allowing for thorough traffic analysis without compromising security. In contrast, reviewers mention that Trend Micro's capabilities in this area are less comprehensive, leading to potential gaps in security.
- Reviewers mention that Symantec's customizable policy enforcement is a standout feature, allowing organizations to tailor security measures to their specific needs. Users on G2 report that this flexibility is not as pronounced in Trend Micro Web Security, which can limit adaptability for some businesses.
- Users report that Symantec Web Security Service provides better cloud visibility and analytics, scoring 8.6 in Cloud Gap Analytics, while Trend Micro's performance in this area is less impressive. Reviewers say that the insights provided by Symantec help organizations make informed decisions about their web security posture.
Pricing
Entry-Level Pricing
Symantec Web Security Service
No pricing availableTrend Micro Web Security
No pricing availableFree Trial
Symantec Web Security Service
No trial information availableTrend Micro Web Security
No trial information availableRatings
Meets Requirements
8.7
89
8.3
17
Ease of Use
8.9
90
7.9
17
Ease of Setup
8.9
37
7.7
5
Ease of Admin
9.0
33
7.7
5
Quality of Support
8.4
87
7.9
15
Has the product been a good partner in doing business?
8.8
32
7.3
5
Product Direction (% positive)
8.4
82
8.6
17
Features by Category
Analysis
8.6
16
Not enough data
8.7
15
Not enough data
8.4
16
Not enough data
Functionality
8.5
16
Not enough data
8.7
15
Not enough data
8.8
15
Not enough data
Security
8.7
15
Not enough data
8.9
17
Not enough data
8.6
18
Not enough data
9.3
18
Not enough data
Web Content and Traffic Filtering - Secure Web Gateways
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Protection and Loss Prevention - Secure Web Gateways
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access Control and Authentication - Secure Web Gateways
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance and Management - Secure Web Gateways
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Symantec Web Security Service and Trend Micro Web Security are categorized as Secure Web Gateways
Unique Categories
Symantec Web Security Service is categorized as Cloud Access Security Broker (CASB) and Browser Isolation
Trend Micro Web Security has no unique categories
Reviews
Reviewers' Company Size
Symantec Web Security Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trend Micro Web Security
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
27.5%
Computer Software
11.9%
Financial Services
7.3%
Computer & Network Security
6.4%
Manufacturing
2.8%
Other
44.0%
Information Technology and Services
21.1%
Package/Freight Delivery
5.3%
Oil & Energy
5.3%
Media Production
5.3%
Marketing and Advertising
5.3%
Other
57.9%
Alternatives
Discussions
Symantec Web Security Service has no discussions with answers
Trend Micro Web Security has no discussions with answers
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