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Compare RefWorks and Reference Manager 
At a Glance
Market Segments
Enterprise (55.2% of reviews)
Enterprise (58.3% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
RefWorks
Star Rating
(29)3.9 out of 5
Market Segments
Enterprise (55.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about RefWorksReference Manager
Star Rating
(12)3.7 out of 5
Market Segments
Enterprise (58.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Reference ManagerSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Reference Manager has a slightly lower star rating (3.7) compared to RefWorks (3.9), indicating that RefWorks may have a more favorable overall user experience.
- Reviewers mention that Reference Manager excels in ease of use with a score of 8.5, while RefWorks scores slightly lower at 8.1, suggesting that users find Reference Manager more intuitive for everyday tasks.
- G2 users highlight that Reference Manager has a lower quality of support rating (7.3) compared to RefWorks (8.2), indicating that users may find RefWorks more responsive and helpful when issues arise.
- Users on G2 report that Reference Manager's product direction score is notably lower (3.5) than RefWorks (5.0), suggesting that users feel RefWorks is more committed to evolving and improving its features over time.
- Reviewers mention that Reference Manager is particularly strong in its integration capabilities with various databases, while users say that RefWorks shines in its collaborative features, making it easier for teams to work together on research projects.
- Users report that Reference Manager has a larger number of reviews (12) compared to RefWorks (29), which may indicate a more established user base for RefWorks, potentially leading to more community support and shared experiences.
Pricing
Entry-Level Pricing
RefWorks
No pricing availableReference Manager
No pricing availableFree Trial
RefWorks
No trial information availableReference Manager
No trial information availableRatings
Meets Requirements
7.9
26
8.0
9
Ease of Use
8.1
27
8.5
9
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
8.2
15
7.3
8
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
5.0
28
3.5
9
Categories
Categories
Shared Categories
RefWorks and Reference Manager are categorized as Reference Management
Unique Categories
RefWorks has no unique categories
Reference Manager has no unique categories
Reviews
Reviewers' Company Size
RefWorks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reference Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
41.4%
Research
17.2%
Education Management
10.3%
Publishing
3.4%
Non-Profit Organization Management
3.4%
Other
24.1%
Higher Education
41.7%
Research
8.3%
Public Policy
8.3%
Photography
8.3%
Pharmaceuticals
8.3%
Other
25.0%
Discussions
RefWorks has no discussions with answers
Reference Manager has no discussions with answers
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