# Best Travel Agency Software for Small Business ## How Many Travel Agency Software Products Does G2 Track? **Total Products under this Category:** 176 ### Category Stats (Aug 2026) - **Average Rating:** 4.36/5 The average rating of products in this category, based on all submitted ratings _Last updated: August 01, 2026_ ## How Does G2 Rank Travel Agency Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 2,600+ Authentic Reviews - 176+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Travel Agency Software ![G2 Grid® for Travel Agency Software plotting products by satisfaction and market presence](https://www.g2.com/categories/travel-agency/grids.png?focus%5B%5D=1229576&focus%5B%5D=38307&focus%5B%5D=130730&focus%5B%5D=166798&focus%5B%5D=107352&focus%5B%5D=11069) Highlighted products: Travelport+, Perk (formerly TravelPerk), Corporate Traveler, Safari Portal, Ezus, and Travelog. Underlying data: [Grid® JSON](https://www.g2.com/categories/travel-agency/grids.json?focus%5B%5D=travelport&focus%5B%5D=perk-formerly-travelperk&focus%5B%5D=corporate-traveler&focus%5B%5D=safari-portal&focus%5B%5D=ezus&focus%5B%5D=travelog&segment=small-business) **Sponsored** ### Rezometry What Is Rezometry? Rezometry is a comprehensive reservation, operations, and business management software platform built specifically for small and mid-size multi-day tour operators. Designed to simplify the entire lifecycle of a tour—from product creation to booking to post-trip reporting—Rezometry brings all core functions into one integrated, easy-to-use system so operators can work smarter, reduce manual tasks, and grow their business with confidence. Rezometry helps tour companies manage complex, multi-day itineraries; automate online bookings; handle payments and invoicing; organize supplier contracts; track availability; deliver client documents; and maintain full mid-office and back-office control. The platform includes robust CRM tools, automated workflows, and detailed financial reporting, giving tour operators everything they need to run efficient, scalable operations. With Rezometry, tour operators can: Build and manage travel products, fixed packages, dynamic packages, and custom itineraries Offer secure online booking with options, upgrades, and add-ons Streamline reservations across multiple sales channels Automate invoicing, payments, vendor requests, and guest communications Provide a client self-service portal for traveler information and documents Track receivables, monitor profitability, and access real-time business insights Create shareable booking pages for individual trips with integrated payment links Connect with key partners for payment processing, CRM, sales channels, itinerary tools, and more Unlike generic booking or travel-planning tools, Rezometry is purpose-built for the operational demands of multi-day tours, making it ideal for group tour providers, small operators scaling up, specialty tour businesses, and any company that needs reliable, end-to-end reservation management. By consolidating essential functions—sales, operations, finance, and customer management—into one platform, Rezometry helps tour operators reduce errors, eliminate spreadsheets, improve traveler experience, and ultimately increase bookings and revenue. Whether you’re looking to streamline day-to-day operations or prepare your business for long-term growth, Rezometry delivers a complete, affordable, and modern software solution that transforms how small and mid-size tour companies manage their tours. And our powerful integrations with industry leaders like Hotelbeds, Wetu, WeTravel, Ventrata, Viator, Google Images, ChatGPT, Synxis, Travelclick, and Inntopia are designed to boost your productivity and revenue. Rezometry is committed to enhancing sales, increasing efficiency, and simplifying operations for tour operators. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=415&secure%5Bchosen_at%5D=2026-08-01T16%3A58%3A34Z&secure%5Bdisplayable_resource_id%5D=420&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=420&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=11423&secure%5Bresource_id%5D=415&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ftravel-agency%2Fsmall-business&secure%5Btoken%5D=6f9fc3170a9e1994b9dc18877c01282d855d28c1316119de5d1f0c17a8d0b806&secure%5Burl%5D=https%3A%2F%2Fwww.rezometry.com%2Ftour-operator-software&secure%5Burl_type%5D=product_website) ### [Travelport+](https://www.g2.com/products/travelport/reviews) Travelport+ is the only modern retailing platform built for travel agencies. Because unlike other technology, Travelport+ puts the agent (the retailer) first. It’s easy-to-use, fast, and delivers the high-caliber experiences today’s travelers expect. We’re talking more personalization, better self-service, and simpler trip management. With tools that will help boost sales, optimize revenue and ability to increase customer satisfaction. Smartpoint gives agents and Travel Managers the right level choice, control, and transparency on what’s included in the offer. Helping your travelers stay within policy and making trip changes easier to manage that transforms the experience of selling and servicing trips. It’s the easiest, fastest way to access content on Travelport+ including NDC, the only travel retailing platform designed with agents in mind. Its upgraded interface helps you earn more, wow customers, and stay on top of your game. Travelport APIs unlock the content you need to scale, with one simple, standards-based programming set of interfaces. Travelport’s APIs are feature-rich, making it possible to book as many types of trips as there are travelers. Our global customer base provides key input to our product releases, ensuring we keep delivering the functionality you need. They’re easy and quick to integrate, test, and go live — with instant, impressive results. **Average Rating:** 4.6/5.0 **Total Reviews:** 186 #### How Do G2 Users Rate Travelport+? - **Ease of Use:** 8.9/10 (Category avg: 8.8/10) - **Quality of Support:** 8.7/10 (Category avg: 8.8/10) #### Who Is the Company Behind Travelport+? - **Seller:** [Travelport](https://www.g2.com/sellers/travelport) - **Company Website:** www.travelport.com - **Year Founded:** 1999 - **HQ Location:** Langley, Berkshire - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c2ec93dfa4212861fd4e5b520c86ced0dca66cf66c791f204396aee5dfaff9bc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftravelport%2F&secure%5Burl_type%5D=linkedin_company_website) 3,648 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** TRAVEL CONSULTANT, Travel Consultant - **Top Industries:** Leisure, Travel & Tourism, Airlines/Aviation - **Company Size:** 48% Small, 39% Medium #### What Are Recent G2 Reviews of Travelport+? **["Quick Help Access and Easy Menus with Plenty of Best-Buy Results"](https://www.g2.com/survey_responses/travelport-review-13085367)** **Rating:** 4.5/5.0 stars _— Shafiq K._ [Read full review](https://www.g2.com/survey_responses/travelport-review-13085367) **["Efficient, All-in-One Content Hub"](https://www.g2.com/survey_responses/travelport-review-12499243)** **Rating:** 5.0/5.0 stars _— Kenneth V._ [Read full review](https://www.g2.com/survey_responses/travelport-review-12499243) ### [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) Perk is the intelligent platform for travel, spend and events. Perk’s powerful platform automates time-consuming tasks like travel bookings, expenses, and invoice processing. So your people can focus on real work, with real impact. Employees get simple, easy-to-use tools for everything from booking and managing travel to claiming expenses, processing invoices, and making payments. Finance teams get end-to-end control with customisable policies and permissions as well as full visibility into spend across the company with real time reporting across travel, expenses, invoices, and card payments. The result? Simpler, faster workflows that free up time for your teams to focus on real work, with real impact. **Average Rating:** 4.6/5.0 **Total Reviews:** 2,014 #### How Do G2 Users Rate Perk (formerly TravelPerk)? - **Ease of Use:** 9.3/10 (Category avg: 8.8/10) - **Quality of Support:** 9.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind Perk (formerly TravelPerk)? - **Seller:** [Perk](https://www.g2.com/sellers/perk) - **Company Website:** www.perk.com - **Year Founded:** 2015 - **HQ Location:** London - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1c3f1e3d4bdfff6be04911a8ecc7cdfa161380921b5531b0af825007fb1839e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fperk%2F&secure%5Burl_type%5D=linkedin_company_website) 2,193 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Office Manager, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 60% Medium, 19% Small #### What Do G2 Reviewers Say About Perk (formerly TravelPerk)? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Perk, simplifying travel logistics with one platform for all bookings. - Users value the **easy booking process** of Perk, making travel arrangements simple and convenient for their needs. - Users commend the **great customer support** from Perk, noting responsiveness and helpfulness during their experience. - Users appreciate the **setup ease** of Perk, enjoying a simple and quick account creation process. - Users admire the **easy setup** of Perk, allowing quick account creation and streamlined travel planning. ##### Cons - Users experience **booking issues** that lead to confusion and wasted time due to unclear flight availability and cumbersome support. - Users experience **booking confusion** with inaccurate flight availability, leading to time wastage and frustration during reservations. - Users experience **limited options** with Perk, often missing out on best routes and flexible booking opportunities. - Users face significant **hotel issues** with support responsiveness and discrepancies in bookings, impacting trust and reliability. - Users express frustration with **poor customer support** , highlighting delays and difficulties in resolving travel issues efficiently. #### What Are Recent G2 Reviews of Perk (formerly TravelPerk)? **["Perk’s Simple, Intuitive Design Makes Travel Management Easy"](https://www.g2.com/survey_responses/perk-formerly-travelperk-review-13114375)** **Rating:** 4.5/5.0 stars _— KAMIL R._ [Read full review](https://www.g2.com/survey_responses/perk-formerly-travelperk-review-13114375) **["Perk App Makes My Travel and Hotel Bookings Easy"](https://www.g2.com/survey_responses/perk-formerly-travelperk-review-13110732)** **Rating:** 5.0/5.0 stars _— Kurian P._ [Read full review](https://www.g2.com/survey_responses/perk-formerly-travelperk-review-13110732) #### What Are G2 Users Discussing About Perk (formerly TravelPerk)? - [I'm having difficulty understanding TravelPerk's expense reporting feature. Can someone explain how to use it for business travel?](https://www.g2.com/discussions/i-m-having-difficulty-understanding-travelperk-s-expense-reporting-feature-can-someone-explain-how-to-use-it-for-business-travel) - [What is TravelPerk used for?](https://www.g2.com/discussions/what-is-travelperk-used-for) ### [Corporate Traveler](https://www.g2.com/products/corporate-traveler/reviews) Corporate Traveler is a travel management solution designed to assist businesses, particularly startups and small to medium-sized enterprises, in navigating the complexities of corporate travel. With over 30 years of experience in the industry, Corporate Traveler combines dedicated travel managers with user-friendly technology to deliver a service model that is both efficient and tailored to the unique needs of its clients. The target audience for Corporate Traveler includes businesses that require a streamlined approach to travel management but may lack the resources or expertise to handle it in-house. By focusing on startups and SMEs, Corporate Traveler recognizes the specific challenges these organizations face, such as budget constraints and the need for flexibility. The service is particularly beneficial for companies looking to optimize their travel expenditures while ensuring their employees have a seamless travel experience. Key features of Corporate Traveler include 24/7 support, which ensures that clients have access to assistance whenever they need it, regardless of time zones or travel schedules. This around-the-clock support is complemented by exclusive deals negotiated with travel suppliers, allowing businesses to save money on flights, accommodations, and other travel-related expenses. Additionally, the personalized service provided by dedicated travel managers means that clients receive tailored advice and solutions that align with their specific travel needs and preferences. Corporate Traveler stands out in the travel management category by offering a unique blend of technology and human expertise. The user-friendly platform allows clients to easily book travel, manage itineraries, and access important information, all while benefiting from the insights and support of experienced travel professionals. This combination not only simplifies the travel process but also empowers businesses to make informed decisions that enhance their overall travel strategy. By prioritizing customer needs and providing a comprehensive suite of services, Corporate Traveler effectively alleviates the stress associated with business travel, enabling organizations to focus on their core operations. **Average Rating:** 4.7/5.0 **Total Reviews:** 60 #### How Do G2 Users Rate Corporate Traveler? - **Ease of Use:** 9.4/10 (Category avg: 8.8/10) - **Quality of Support:** 9.5/10 (Category avg: 8.8/10) #### Who Is the Company Behind Corporate Traveler? - **Seller:** [Corporate Traveler USA](https://www.g2.com/sellers/corporate-traveler-usa) - **Company Website:** www.corporatetraveler.us - **Year Founded:** 1993 - **HQ Location:** New York, New York, United States - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=eed344a13a26109c99579a12aacf69e2c66d5291e644350347e90320c1ee72f6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcorporate-traveler-usa&secure%5Burl_type%5D=linkedin_company_website) 264 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Biotechnology, Non-Profit Organization Management - **Company Size:** 43% Medium, 38% Small #### What Do G2 Reviewers Say About Corporate Traveler? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **fantastic customer support** from Corporate Traveler, ensuring smooth travel arrangements and prompt assistance. - Users appreciate the **ease of use** and modern updates of Corporate Traveler, enhancing their travel booking efficiency. - Users appreciate the **ease of use** of Corporate Traveler, enabling seamless booking and excellent customer support. - Users commend the **effective communication** of Corporate Traveler, enhancing travel planning and addressing unique business needs seamlessly. - Users love the **easy booking process** with Corporate Traveler, enjoying 24/7 support and a friendly team. ##### Cons - Users face **invoice management issues** , struggling with incomplete details, separate billing, and lack of breakdowns for expenses. - Users note the **limited flight options** in Corporate Traveler, especially for international routes, causing search frustrations. - Users find **booking issues** frustrating, highlighting difficulties with flight changes and room block arrangements. - Users are often surprised by **unexpected fees** , making expense tracking more complicated than anticipated. - Users experience **inaccuracy issues** with travel information from agents, leading to trust concerns and repeated reviews. #### What Are Recent G2 Reviews of Corporate Traveler? **["Excellent customer service with quick turnaround, suited for international operations."](https://www.g2.com/survey_responses/corporate-traveler-review-11512967)** **Rating:** 4.5/5.0 stars _— Claudia M._ [Read full review](https://www.g2.com/survey_responses/corporate-traveler-review-11512967) **["Exceptional Support and Seamless Travel Management"](https://www.g2.com/survey_responses/corporate-traveler-review-12552115)** **Rating:** 5.0/5.0 stars _— Natalia S._ [Read full review](https://www.g2.com/survey_responses/corporate-traveler-review-12552115) ### [Safari Portal](https://www.g2.com/products/safari-portal/reviews) Safari Portal is easy-to-use, award-winning itinerary builder software that empowers Travel Advisors, Tour Operators, and DMCs to create stunning, interactive digital itineraries and print-friendly PDF or Word proposals in minutes, and to manage all travel payments, sales pipeline, tasks, contacts, and workflow in one place. Travelers are also able to make use of the Travel Portal mobile app, which, along with the itineraries, Lookbooks™, and guest portals, can be completely on brand with your own brand fonts, colors, company name, logo, and styles. **Average Rating:** 5.0/5.0 **Total Reviews:** 73 #### How Do G2 Users Rate Safari Portal? - **Ease of Use:** 9.7/10 (Category avg: 8.8/10) - **Quality of Support:** 10.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Safari Portal? - **Seller:** [Safari Portal](https://www.g2.com/sellers/safari-portal) - **Year Founded:** 2020 - **HQ Location:** N/A - **Twitter:** @SafariPortal 6 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b2aabda31c032baba5178cd4ac08e08ee6001ad761d43289e5149acd8d84823b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsafari-portal%2F&secure%5Burl_type%5D=linkedin_company_website) 15 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner - **Top Industries:** Leisure, Travel & Tourism - **Company Size:** 93% Small, 1% Medium #### What Are Recent G2 Reviews of Safari Portal? **["Safari Portal Streamlines the Entire Client Journey with Excellent Support"](https://www.g2.com/survey_responses/safari-portal-review-13127300)** **Rating:** 5.0/5.0 stars _— Helen O._ [Read full review](https://www.g2.com/survey_responses/safari-portal-review-13127300) **["Easy Calendar View and Beautiful, User-Friendly System That Streamlines Our Workflow"](https://www.g2.com/survey_responses/safari-portal-review-13001610)** **Rating:** 5.0/5.0 stars _— Kirsten G._ [Read full review](https://www.g2.com/survey_responses/safari-portal-review-13001610) #### What Are G2 Users Discussing About Safari Portal? - [What is Safari Portal used for?](https://www.g2.com/discussions/what-is-safari-portal-used-for) - 1 comment ### [Ezus](https://www.g2.com/products/ezus/reviews) Ezus is a comprehensive software solution specifically designed for travel professionals, including travel agents, destination management companies (DMCs), and tour operators. This all-in-one platform addresses various aspects of travel production, sales, and operations, making it an essential tool for businesses looking to streamline their processes and enhance customer service. The software’s production and customization features stand out as particularly beneficial for users. Ezus includes an intuitive itinerary builder that allows travel professionals to create detailed travel programs with ease. This is complemented by a comprehensive travel quotation system that ensures accurate pricing for clients. Users can automate the generation of customized documents from their own templates in formats such as PowerPoint, Word, Excel, and PDF, which not only enhances efficiency but also ensures consistency in communication. Furthermore, Ezus provides a catalog for managing products, suppliers, and packages, along with the capability to import data easily and synchronize through APIs, allowing travel professionals to maintain an organized and up-to-date database. In addition to its production capabilities, Ezus excels in sales and customer management. The integrated customer relationship management (CRM) system organizes client information and tracks travelers across multiple projects. Each trip has a dedicated client space, enabling travelers to access trip details, documents, and secure payment options seamlessly. This user-friendly approach not only enhances the client experience but also simplifies the payment process, making it easier for travel professionals to manage financial transactions effectively. Ezus also offers robust tools for operations and financial control. The platform centralizes communication with suppliers through mailbox synchronization and provides advanced invoicing capabilities with detailed tracking. Users can generate financial reports that compare forecasts with actual performance, aiding in monitoring profitability and making informed business decisions. The software supports multi-currency, multi-branding, and multi-language functionalities, catering to diverse business needs and enhancing operational flexibility. Customer support is a key priority for Ezus, which offers personalized onboarding with dedicated experts to assist with setup and guidance. Users can access Ezus Academy for tutorials and webinars, ensuring they maximize the software’s potential. Daily assistance through real-time chat and a comprehensive help center, along with ongoing follow-ups, underscores Ezus’s commitment to helping travel professionals succeed in their endeavors. This combination of features and support makes Ezus a valuable asset for any travel business aiming to enhance its operational efficiency and customer satisfaction. **Average Rating:** 4.9/5.0 **Total Reviews:** 18 #### How Do G2 Users Rate Ezus? - **Ease of Use:** 9.1/10 (Category avg: 8.8/10) - **Quality of Support:** 9.8/10 (Category avg: 8.8/10) #### Who Is the Company Behind Ezus? - **Seller:** [Ezus](https://www.g2.com/sellers/ezus) - **Company Website:** ezus.io - **Year Founded:** 2019 - **HQ Location:** Paris, Île-de-France - **Twitter:** @Ezus\_Software 127 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2384f20013ec11206e032823109a2b1a770b527d19e4591b304eb0ca42ebeba9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fezus-software%2F&secure%5Burl_type%5D=linkedin_company_website) 27 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Leisure, Travel & Tourism - **Company Size:** 89% Small, 11% Medium #### What Are Recent G2 Reviews of Ezus? **["Flexible and Always-Evolving System with a Great & Real Team Behind It"](https://www.g2.com/survey_responses/ezus-review-11631892)** **Rating:** 5.0/5.0 stars _— Chiara F._ [Read full review](https://www.g2.com/survey_responses/ezus-review-11631892) **["Outstanding Support and Flexible Workflow Solutions"](https://www.g2.com/survey_responses/ezus-review-11983670)** **Rating:** 4.5/5.0 stars _— Verified User in Leisure, Travel & Tourism_ [Read full review](https://www.g2.com/survey_responses/ezus-review-11983670) #### What Are G2 Users Discussing About Ezus? - [What is Ezus used for?](https://www.g2.com/discussions/what-is-ezus-used-for) ### [Travelog](https://www.g2.com/products/travelog/reviews) As an integrated Front, Mid and Back Office solution, Travelog eliminates the need for other accounting software. **Average Rating:** 3.8/5.0 **Total Reviews:** 12 #### How Do G2 Users Rate Travelog? - **Ease of Use:** 8.3/10 (Category avg: 8.8/10) - **Quality of Support:** 8.7/10 (Category avg: 8.8/10) #### Who Is the Company Behind Travelog? - **Seller:** [Travelog](https://www.g2.com/sellers/travelog) - **HQ Location:** N/A - **Twitter:** @TravelogAus 41 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Leisure, Travel & Tourism - **Company Size:** 92% Small, 8% Medium #### What Are Recent G2 Reviews of Travelog? **["A go to travel website"](https://www.g2.com/survey_responses/travelog-review-9966762)** **Rating:** 4.5/5.0 stars _— Verified User in Leisure, Travel & Tourism_ [Read full review](https://www.g2.com/survey_responses/travelog-review-9966762) **["A go to app for discovering excursions and activities"](https://www.g2.com/survey_responses/travelog-review-9621795)** **Rating:** 4.5/5.0 stars _— Laisha W._ [Read full review](https://www.g2.com/survey_responses/travelog-review-9621795) Spotlight Categories [Bot Platforms Software](https://www.g2.com/categories/bot-platforms) [SEO Tools](https://www.g2.com/categories/seo-tools) [Multi-Country Payroll Software](https://www.g2.com/categories/multi-country-payroll) [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce) [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm) Similar Categories - [Other Travel Arrangement](/categories/other-travel-arrangement) - [Tour Operator](/categories/tour-operator) [Browse Travel Agency Themes](/categories/travel-agency/themes) ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan") NK Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan) Updated Products classified in the overall Travel Agency category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Travel Agency to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Travel Agency category. In addition to qualifying for inclusion in the Travel Agency Software category, to qualify for inclusion in the Small Business Travel Agency Software category, a product must have at least 10 reviews left by a reviewer from a small business. Show More * * * ## How Do You Choose the Right Travel Agency Software? ### What You Should Know About Travel Agency Software ### What is Travel Agency Software? Travel agency software provides a home-based travel agent or online travel agency with tools to run their business. Solutions will often include administrative tools for acquiring and maintaining clients, the ability to accept online payments, and an online booking engine for flights, hotels, and transportation. Effective travel agency software will be customizable to the specific requirements and needs of travel agencies. Travel agency solutions ultimately ease existing workflows and automate processes, both on the front and back ends of online travel portals. Users turn to travel agency software to save time and reduce errors, so the tool should be easy to use. Buyers should look for travel agency software that combines all functionalities and features onto a singular platform. Aspects like managing reservations, tracking invoices, reconciling payments, and updating and monitoring catalogs full of travel data are made easier when all that information lives on one platform. Additionally, buyers should consider travel agency software that provides an effective search functionality. Agents will benefit from a tool that they can effortlessly search and find crucial information like customer preferences, undiscovered deals, and vacation trends. With travel agency software, users can automate tasks like emailing customers their travel booking confirmations and reminders about upcoming trips. Through that automation, travel agents can both save time and potentially get in front of any possible issues that may arise. Most travel agency software have [CRM](https://www.g2.com/categories/crm) functionality, which will help develop sales and strengthen relationships with customers. Users can rely on stored, organized, and tracked customer data to identify potential loyal customers, mass contact loyal clients when necessary, effectively market services, and cut through all the white noise of unpersonalized advertisements. Travel agents are an indispensable player in travel agencies. Some travel agency software tracks the performance of travel agents, which can be used to monitor customer service for quality. Additionally, [performance management](https://www.g2.com/categories/performance-management) functionality can be leveraged to reduce errors or mistargeting efforts. Buyers should consider whether their business would benefit from a bundled performance management functionality and look for software that specifically features it. Key Benefits of Travel Agency Software - Align with CRM or [ERP software](https://www.g2.com/categories/erp) - Boost overall travel agency sales - Offer marketing modules to optimize customer targeting - Track inventory and reduce errors or unnecessary duplicate pieces of data - Improve overall business processes - Facilitate the creation of loyalty or other incentive programs ### Why Use Travel Agency Software? Travel agency software helps agencies streamline time-consuming tasks like managing reservations and payment, invoicing for individuals and groups, tracking travel agent commissions, and complying with travel industry regulations. Buyers should look for solutions that provide premade templates or allow the creation of them to save even more time on such tasks. **Travel Agent Portal —** Travel agent portals provide an agent with tools for flight booking, hotel booking, and activity and transportation booking all in one place. Agents can create a complete itinerary for their clients using a single booking software. An agent can also change bookings and airline tickets as needed. With all this information in one place, an agent can easily meet all of a client’s needs. **Payment Gateway —** The ability to pay for a reservation as it is made greatly reduces turnaround time. Online travel agency software often includes the ability to make and accept payments in order to make it easy for travel agents to charge their clients. **Channel Manager —** A channel manager can help find the best travel deals available so agents can ensure that they are finding their clients the best possible price. By comparing multiple booking engines and travel sites, an agent can pick the best price for a client’s budget. Making a travel reservation can be stressful, which is often why clients reach out to travel agents. With a built-in channel manager, agents can be sure that they are making a reservation at the best price. Booking travel often includes multiple reservations for flights and hotels, so the ability to easily find the best deals is very important for travel agents. ### Who Uses Travel Agency Software? **Travel Agents —** Any travel agent can benefit from travel agency software. Whether they work for a host agency or independently, travel agency software helps organize a travel agency business from administration and client relations to reservation booking. **Tour Operators —** Tour operators can use travel agency software to organize and book their tours. These tour operators are often creating travel tours that include multiple cities or countries, so each location will require a hotel reservation and travel for a group of people. Using travel agency software, a tour operator can make several reservations at once for a designated number of people. ### Kinds of Travel Agency Software **Business vs. Leisure —** The requirements for corporate travel can differ from those of individual or group leisure travel. Buyers should look closely at the different kinds of travel agency software and determine whether it supports business travel. Buyers should also consider whether they want a solution that specializes in one or the other. ### Travel Agency Software Features **Travel Portal —** Travel portals allow travel agents to make bookings for multiple types of reservations all in one place. A travel portal may combine a hotel booking engine, flight booking engine, activity booking engine, and transportation booking engine into a single travel agency booking engine that can be accessed from any computer with an online connection. Having the ability to make all of these bookings in one place makes it easy for an agent to create a complete itinerary for a client. **Billing and Invoicing —** Travel agents are often working with multiple clients at once, so being able to organize invoices and keep track of payments is extremely important. Travel agency software will therefore often contain features similar to [billing software](https://www.g2.com/categories/billing) and [invoice management software](https://www.g2.com/categories/invoice-management) to manage these aspects of the business. **CRM —** By serving multiple clients at once, travel agents need a means to keep track of those clients and maintain a relationship with them after their trip has been booked. [CRM software](https://www.g2.com/categories/crm) features make it easy to keep track of clients and maintain contact after a transaction has been completed.