There are many things I like about CT. First, the support from the team. We are always treated as if our company is the only client, which I know is not the case. Every single person I personally interact with responds to any of my needs or questions quickly and is always happy to assist. One instance, I had 8 executives in Denver with a cancelled flight. All needed to get home that day. Spencer and Collin handled the entire group even when the airline had control of their tickets. It was before regular hours and I was lucky enough to have Spencer on the phone with me assisting to the highest degree. It was unforgettable and we were all very grateful for it! Another favorite still belongs to the team, they are making sure we are able to share the value behind having CT for our employees. We meet regularly. Brie was just added to our team and she is also another ray of sunshine within the CT team. Everyone is so attentive to our needs and they do it all with a smile. We are very fortunate to have CT helping us with all our travel needs. Review collected by and hosted on G2.com.
Currently, the only thing that comes to mind is the fact you cannot select your seat on the platform for Southwest. I know that will change in the future, however, our executive team wishes it to be sooner than later. Review collected by and hosted on G2.com.