SK
Shafiq K.
Head of online portals
Small-Business (50 or fewer emp.)
Originally submitted 7/9/2026
"Quick Help Access and Easy Menus with Plenty of Best-Buy Results"
What do you like best about Smartpoint?
It provides quick access to help while you’re using TP, and it gives plenty of results when you make best-buy requests. The menus are easy to follow, and I like having the choice between expert mode and a menu-driven mode. Review collected by and hosted on G2.com.
What do you dislike about Smartpoint?
Smartpoint can be sluggish and slow at times. Also, when changing hardware, you have to apply for a client ID reset. Review collected by and hosted on G2.com.