Best Review Management Software - Page 17

How Many Review Management Software Products Does G2 Track?

Total Products under this Category: 532

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Spokk (+5.56%) - Among all products in this category, Spokk recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Review Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 21,500+ Authentic Reviews
  • 532+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Review Management Software

G2 Grid® for Review Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, ReputationStacker, Reputation, Feefo, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputationstacker&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=experience-com)

KwickMetrics

KwickMetrics: Amazon & Walmart Seller Analytics and Management KwickMetrics is an all-in-one analytics and management platform designed for Amazon and Walmart sellers, brands, and agencies. It brings essential marketplace operations into one platform, helping businesses understand performance, identify opportunities, and manage their operations more efficiently. ### Key Capabilities **Profitability and Business Analytics** Monitor sales, profitability, financial performance, and key business metrics through unified dashboards and reports. **Advertising Analytics and Automation** Analyze advertising performance, monitor campaign results, manage campaigns, and use automation capabilities to improve advertising efficiency. **Keyword Research and Listing Optimization** Research keywords, evaluate competitor insights, and optimize product listings to improve marketplace visibility. **Inventory Management** Monitor inventory performance and stock levels to support better inventory planning and reduce operational gaps. **Reimbursement Tracking** Track reimbursement opportunities and recovery to help identify amounts that may be owed by marketplaces. **Unified Reporting** Bring marketplace data and operational metrics together to reduce reliance on disconnected tools and manual spreadsheets. ### AI Workflows with KM MCP KM MCP connects Amazon and Walmart marketplace data with AI tools such as Claude and ChatGPT. Users can explore business insights, ask questions about their marketplace data, and perform supported actions through AI-powered workflows. ### Built for Sellers and Agencies KwickMetrics supports businesses managing one or multiple marketplace accounts, with unlimited accounts and no per-account fees. By bringing analytics and operational tools together, it helps sellers and agencies make more informed decisions and simplify day-to-day marketplace management. Explore KwickMetrics to manage Amazon and Walmart operations from one platform. https://www.kwickmetrics.com/?utm_source=g2&utm_medium=referral&utm_campaign=software_listings

Average Rating: 4.5/5.0

Total Reviews: 2

Who Is the Company Behind KwickMetrics?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About KwickMetrics?

AI-generated summary from verified user reviews

Pros
  • Users value the detailed analytics provided by KwickMetrics, which significantly aids in driving business growth.
  • Users value the in-depth data analysis feature of KwickMetrics, aiding significantly in business growth and decision-making.

What Are Recent G2 Reviews of KwickMetrics?

Kydos

Kydos allows businesses to instantly send review requests to customers and respond current reviews from 40+ local listings and directories. Send review requests directly to your customers from your dashboard either via text or email. You will also get instant feedback and real-time reporting, giving you the most accurate analytics.

Who Is the Company Behind Kydos?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Kydos?

What Are G2 Users Discussing About Kydos?

Laika.live

Laika is an easy-to-use tool created for overlooked small businesses to seamlessly collect customer reviews from real customers to help you get that coveted 5-star rating on Google Maps, Tripadvisor, etc., from real customers. It also protects your business from negative viral reviews. Laika enables you to communicate directly with the customer and resolve their issue quickly before that negative review goes live.

Who Is the Company Behind Laika.live?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

LG Product Reviews App & Q&A

Let shoppers ask a question on any product page and answer it from the app: answered questions are shown as an FAQ with FAQ schema. Ask every buyer for an honest review after delivery, in their language. Reviews from that email, or from a logged-in customer who bought the product, get a verified purchase badge, and a public page explains how reviews are verified. Show them with 10 widgets in your colors. Import from Judge.me, Loox, Yotpo or CSV. Data hosted in the EU. Key features: - Free product questions and answers: shoppers ask, you reply from the app - Answered questions shown as a product FAQ with FAQ schema markup - Verified reviews: purchase badge and a page that explains how we verify - Unlimited photo reviews and orders free; request emails in each language - 10 widgets, rich snippets, import from Judge.me, Loox, Yotpo. EU-hosted A Shopify app by Línea Gráfica (Seville, Spain), for Shopify merchants. Available on the Shopify App Store: https://apps.shopify.com/lg-reviews

Who Is the Company Behind LG Product Reviews App & Q&A?

LikeToMe

LikeToMe is the all-in-one platform designed to help local and multi-location businesses elevate their online reputation and outrank competitors on Google. In today's market, customer reviews are the most powerful form of marketing. LikeToMe streamlines and automates the entire review management process, turning customer feedback into your most valuable growth asset. Our platform is built for businesses in sectors like healthcare, retail, and services that need to manage reviews, ratings, and customer feedback effectively across all their locations. What problems does LikeToMe solve? - Low Review Volume: Our automated review and feedback generator makes it effortless to collect a steady stream of authentic 5-star reviews on Google, significantly boosting your online presence and local SEO rankings. - Fear of Negative Feedback: LikeToMe's smart filtering system directs satisfied customers to leave public reviews, while privately capturing feedback from neutral or unhappy customers. This gives you a crucial opportunity to resolve issues and improve service before a negative review impacts your reputation. - Lack of Actionable Insights: The Customer Trust Monitor provides a centralized dashboard with real-time analytics. Track performance across all locations, monitor key metrics like NPS (Net Promoter Score), and generate actionable reports to make data-driven decisions and identify areas for growth. - Inefficient Content Creation: Our Review Marketing tools automatically turn your best customer testimonials into beautiful, ready-to-share social media content. Stop taking screenshots and start building powerful social proof that builds trust and attracts new customers. Compatible with 99.9% of popular CRM systems and designed for users with no technical expertise, LikeToMe is the ultimate solution for taking control of your online reputation.

Who Is the Company Behind LikeToMe?

Listen360

Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing their operation. Listen360 enables businesses to engage customers, take necessary action to improve deficiencies, and transform delighted customers into brand advocates via social media, online review sites, and seller ratings. We help businesses around the world build better customer relationships.

Average Rating: 4.5/5.0

Total Reviews: 44

How Do G2 Users Rate Listen360?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Listen360?

  • Seller: EverCommerce
  • Year Founded: 2016
  • HQ Location: Denver, US
  • LinkedIn® Page: www.linkedin.com
    1,613 employees on LinkedIn®
  • Ownership: NASDAQ: EVCM

Who Uses This Product?

  • Top Industries: Consumer Services, Health, Wellness and Fitness
  • Company Size: 46% Medium, 39% Small

What Do G2 Reviewers Say About Listen360?

AI-generated summary from verified user reviews

Pros
  • Users value the excellent customer support of Listen360, appreciating its focus on NPS scores and data filters.
  • Users appreciate the robust data management capabilities of Listen360, enhancing customer focus with effective NPS tracking.
  • Users value the efficiency improvement from Listen360's focus on customer NPS score and effective data filters.

What Are Recent G2 Reviews of Listen360?

What Are G2 Users Discussing About Listen360?

Liz

Who Is the Company Behind Liz?

  • Seller: Civiliz
  • Year Founded: 2010
  • HQ Location: Puteaux, FR
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®

LOCALIZA.ME

LOCALIZA.ME is a local SEO tool designed to enhance the online visibility and reputation of businesses on Google. It centralizes business profiles on Google My Business, manages reviews with AI, and offers local analytics and content publishing, aiming to drive online traffic to physical stores.

Who Is the Company Behind LOCALIZA.ME?

Localprof

LocalProf automates review requests, helping small businesses grow their reputation effortlessly. Increase reviews, boost trust, and attract more customers with a hands-free system that improves conversions and builds credibility—all at an affordable price.

Who Is the Company Behind Localprof?

MalouApp

Malou is the all-in-one growth platform for multi-location restaurant and hospitality groups (3+ locations). It helps brands get found, chosen, and recommended across the entire discovery ecosystem: Google, review platforms, social media, local pages, and AI-powered search engines like ChatGPT and Google AI Overviews. From a single platform, marketing teams and operators can manage listings across 50+ platforms, run keyword strategies for every location, respond to reviews at scale with AI trained on hospitality, publish localized social content with brand guardrails, and track performance per location and per market. Malou's AI agent doesn't just generate content faster, it applies your brand strategy, adapts it locally, and surfaces optimization opportunities across your whole network. Built specifically for hospitality, it covers local SEO and GEO (Generative Engine Optimization), so your locations stay visible as customer discovery shifts toward AI search. Trusted by 3,500+ hospitality groups worldwide, Malou offers two packages : MalouApp, the self-service platform, and Copilot, which adds dedicated support from restaurant marketing experts.

Average Rating: 4.0/5.0

Total Reviews: 1

Who Is the Company Behind MalouApp?

  • Seller: Malou
  • Year Founded: 2018
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    110 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of MalouApp?

MapBlazers

MapBlazers is a cloud-based review management tool that helps businesses collect reviews from customers by sending feedback requests. The software automatically requests reviews from customers via text or email after a sale or service. It compiles the reviews collected into a centralized interface that enables businesses to highlight positive feedback and manage their online reputation.

Who Is the Company Behind MapBlazers?

MARA - AI Hotel Reputation Management

MARA is the AI-powered reputation management software built for modern, independent hotels and hotel groups. It delivers the most personal and brand-aligned AI responses on the market, automatically adapting to your hotel's tone of voice and learning to handle recurring topics the way an experienced team member would. Where legacy systems feel slow and clunky, MARA is fast, intuitive, and designed for teams who value both their time and their connection with guests. Its built-in AI analytics assistant goes beyond showing you data. It works through your guest feedback and tells you exactly what to improve to lift your ratings and guest satisfaction, delivering clear reports where your teams already work. And because MARA connects with your wider tech stack, guest feedback doesn't stay stuck in a dashboard. It flows to the systems where your teams can act on it, turning insights into real operational improvements.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind MARA - AI Hotel Reputation Management?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of MARA - AI Hotel Reputation Management?

Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated April 10, 2026