# Best Review Management Software - Page 14 ## How Many Review Management Software Products Does G2 Track? **Total Products under this Category:** 277 ### Category Stats (Aug 2026) - **Average Rating:** 4.61/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** ReputationStacker (+0.67%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Review Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 15,700+ Authentic Reviews - 277+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Review Management Software ![G2 Grid® for Review Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/review-management-software/grids.png?focus%5B%5D=19432&focus%5B%5D=58412&focus%5B%5D=22329&focus%5B%5D=14037&focus%5B%5D=4177&focus%5B%5D=8307&focus%5B%5D=4506&focus%5B%5D=84697) Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, Feefo, Yotpo, and Experience.com. Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=yotpo&focus%5B%5D=experience-com) **Sponsored** ### GMBapi.com GMBapi.com is the last all-in-one local SEO software solution you will use. Stop Overpaying for Local SEO. Get 90% of Enterprise Power at 15% of the Cost. GMBapi.com is the high-performance, cost-effective alternative to "black box" enterprise tools you are currently using. Built specifically for multi-location brands, retail chains, and agencies, we provide the automation you need to dominate local search without the "per-credit" fees or restrictive long-term contracts. Why 50+ Location Brands are Switching to GMBapi: Unlimited Geo Grids (Local Rank Tracking): We are the only platform offering free, unlimited local rank tracking heatmaps. See exactly how you rank block-by-block against 20+ competitors—no credits or top-up fees required. The "Operational" Advantage: Unlike competitors who "take over" your listings, GMBapi acts as a powerful layer on top of your Google Business Profile. Your local managers can still use the native Google app, while your central team uses our dashboard for bulk automation. AI-Powered Reputation Guard: Go beyond simple templates. Our AI generates on-brand, localized review responses and includes a unique Deleted Review Tracker so you never lose valuable customer sentiment data. Bulk Management at Scale: Sync business hours, services, photos, and localized posts across 10 or 10,000 locations instantly. We sync your data to Google, Apple Business Connect, Bing, Foursquare, and more. Built for the Future of AI Search (LLM Visibility) Traditional SEO isn't enough in 2026. GMBapi includes specialized Local LLM Tracking to monitor how your brand appears in AI-driven results like ChatGPT, Perplexity, and Gemini. The Agency-First Engine For agencies, GMBapi provides a complete solution with automated, location-specific reporting that proves ROI to your clients along with integration into your reporting structure. That comes with stellar support from ex Google experts and the operational efficiency that comes with using GBP as your source of truth. Transparency as a Feature With a near-perfect score for "Ease of Setup" and four consecutive G2 awards for "Best Estimated ROI," we deliver a comprehensive solution that fits your budget. Dominate your local markets at scale. Experience the platform free for 14 days—no commitment required. Single or only a few locations? Still worth a try. Single location business owners love to use our citation module, our free geo grids, monitor their competitor, and get recommendations to optimize their local visibility, content and reputation. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=96&secure%5Bchosen_at%5D=2026-08-04T10%3A06%3A37Z&secure%5Bdisplayable_resource_id%5D=96&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=96&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1211717&secure%5Bresource_id%5D=96&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Freview-management-software%3FhsLang%3Den%26page%3D14&secure%5Btoken%5D=1726f38b3d456c5942de663f73d5f84a283516a4ca4ad9ae9acdc01b0b511355&secure%5Burl%5D=https%3A%2F%2Fgmbapi.com%2Frequest-demo%2F%3Futm_source%3DB2B_Platform%26utm_medium%3DG2%26utm_content%3DAds_CTA_Button&secure%5Burl_type%5D=free_trial) ### [Revere](https://www.g2.com/products/virid-revere/reviews) Revere helps retailers build trust, improve conversions, and grow customer loyalty through authentic user-generated content. Developed for both established merchants and growing brands, Revere delivers advanced moderation, AI-powered filtering, and automation tools that protect brand integrity and elevate customer engagement. The platform makes it easy to collect verified reviews, images, and Q&A, all managed from a single interface. With customizable layouts, flexible workflows, and automatic escalation for customer service issues, Revere empowers teams to curate meaningful feedback while reducing manual effort. Through seamless integration with most enterprise commerce environments, Revere turns customer voices into measurable business growth with full control, transparency, and scalability. #### Who Is the Company Behind Revere? - **Seller:** [Virid](https://www.g2.com/sellers/virid) - **Year Founded:** 1999 - **HQ Location:** Reston, US - **Twitter:** @teamVirid 2,642 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=45931f45a902f792710b761fed5a3986e61b4d6e91e00f0f316903138a88df22&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvirid&secure%5Burl_type%5D=linkedin_company_website) 24 employees on LinkedIn® ### [RevFee - Reputation Counts](https://www.g2.com/products/revfee-reputation-counts/reviews) RevFee is simple review system, designed to help business collect good feedback from their costumers. #### Who Is the Company Behind RevFee - Reputation Counts? - **Seller:** [RevFee](https://www.g2.com/sellers/revfee) - **Year Founded:** 2017 - **HQ Location:** Southampton, GB - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3663b3efb8dbc7162b7bcf6f355de4589a77200a82a291fd701b45803aef7bf2&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frevfee&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® ### [Review Agent](https://www.g2.com/products/review-agent/reviews) Review Agent is review management software for hospitality teams. It helps hotels organize reviews from supported sources, draft context-aware replies, keep sensitive responses in a human approval workflow, and analyze recurring guest-feedback themes. Platform availability and publishing workflows vary by source and property configuration. #### Who Is the Company Behind Review Agent? - **Seller:** [Review Agent](https://www.g2.com/sellers/review-agent) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [ReviewAI](https://www.g2.com/products/reviewai/reviews) ReviewAI is an AI-powered Amazon product review analyzer that gives shoppers an instant BUY, SKIP, or CAUTION verdict before they purchase. Paste any Amazon product URL and get a full intelligence report in seconds — including a Trust Score, Confidence Score, fake review detection, Deal Breaker extraction, Risk Scoring across four dimensions, and persona-based verdicts tailored to your buyer profile (Budget Buyer, Durability Focused, Risk-Averse, Tech Enthusiast, or Gift Buyer). ReviewAI fills the gap left by Fakespot (shut down July 2025) and ReviewMeta (offline 2026) — the only AI-powered consumer verdict tool in this category. Unlike Amazon's own AI, ReviewAI has no incentive to make you buy. Its sole job is to protect you from bad purchases. Key features include a Chrome extension for real-time analysis on Amazon product pages, side-by-side product comparison with AI-powered winner recommendations, shareable report URLs, letter grades (A–F), and a free tier with 10 analyses per month. #### Who Is the Company Behind ReviewAI? - **Seller:** [ReviewAI](https://www.g2.com/sellers/reviewai) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8103c9b5833212b818fe398a2ff3d1d5633ef0a5db8c3c18febb924eb033b874&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freviewai-pro%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Review Bomb Me](https://www.g2.com/products/review-bomb-me/reviews) Review Bomb Me is software for managing customer reviews, helping businesses monitor and respond to customer feedback effectively. #### Who Is the Company Behind Review Bomb Me? - **Seller:** [Review Bomb Me](https://www.g2.com/sellers/review-bomb-me) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Review Camp](https://www.g2.com/products/review-camp/reviews) Review Camp is a customer experience software that helps businesses to manage their online reputation, increase their visibility, and win more business. #### Who Is the Company Behind Review Camp? - **Seller:** [Review Camp](https://www.g2.com/sellers/review-camp) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [ReviewLab](https://www.g2.com/products/reviewlab-reviewlab/reviews) ReviewLab is a B2B SaaS review management and website widget platform that enables businesses to collect, centralize, and display customer reviews from Google Maps. The software is designed to help organizations manage public feedback, strengthen online credibility, and use customer reviews as a structured component of their digital presence. The platform automatically gathers reviews from Google Maps and consolidates them into a single dashboard, where businesses can monitor incoming feedback in near real time. ReviewLab provides a customizable website widget that allows companies to embed verified customer reviews directly on their websites. This functionality supports use cases such as improving landing page trust signals, enhancing product pages with social proof, and presenting location-based reviews for service businesses. ReviewLab includes AI-powered review insights that help identify recurring themes and general customer sentiment within collected feedback. These insights assist teams in understanding patterns in customer experience without manual review analysis. Businesses can use this information to refine messaging, improve service quality, or inform product development decisions. The platform is intended for SaaS companies, marketing agencies, local businesses, and growing enterprises that rely on online reputation as part of their acquisition strategy. Typical users include marketing teams, growth managers, and business owners who need a structured way to leverage Google Maps reviews without complex technical implementation. ReviewLab supports scalable implementation for businesses managing one or multiple locations. By centralizing review collection and enabling structured website display, the platform helps organizations integrate customer feedback into their marketing and reputation management workflows in a systematic and measurable way. #### Who Is the Company Behind ReviewLab? - **Seller:** [ReviewLab](https://www.g2.com/sellers/reviewlab) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=21c807c001a27066c19163475876aa1ae9792d57e8a2d098d0c86ed9186bbfef&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freviewlab-llc%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® ### [Review management](https://www.g2.com/products/horeca-marketing-academy-review-management/reviews) RestaurantReview.ai is the leading AI-powered reputation management platform built exclusively for the hospitality industry. \> Managing guest feedback shouldn't take hours. Our proprietary AI integrates directly with your Google Business Profile, and TripAdvisor to draft human-like, brand-aligned responses in seconds. By leveraging natural language processing (NLP) and sentiment analysis, we help restaurants improve their local SEO rankings, increase guest retention, and maintain a 5-star digital presence—all on autopilot. #### Who Is the Company Behind Review management? - **Seller:** [Horeca marketing academy](https://www.g2.com/sellers/horeca-marketing-academy) - **HQ Location:** N/A - **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=024a9f87fb336f5b06d5d5f44c77c8ddb8311fe35fe7afb17402a3c3a015eb9c&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fin%2Fteeffelen%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Review Management Tool](https://www.g2.com/products/review-management-tool/reviews) ReviewManagementTool.com helps businesses collect, manage, and showcase testimonials effortlessly. From startups to agencies, our all-in-one platform supports text, video, audio, and image reviews. Collect feedback via shareable links or pull from across the web. Display them with beautiful, customizable widgets (carousel, grid, badge). Enjoy team collaboration, tagging, categories, and view analytics for full control. Built by passionate creators, we empower brands to build trust and grow with authentic social proof. #### Who Is the Company Behind Review Management Tool? - **Seller:** [Review Management Tool](https://www.g2.com/sellers/review-management-tool) - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6faeaac65ff9fcefd0e1791ffdc03950be0698b1c3abe1db16a3aa14eee3000d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freview-management-tool%2F&secure%5Burl_type%5D=linkedin_company_website) ### [Reviewnicely](https://www.g2.com/products/reviewnicely/reviews) Reviewnicely is an all-in-one AI review management platform that helps businesses easily request, manage, and showcase customer feedback. It supports review requests via WhatsApp, SMS, email, and QR codes, with automated reminders and customizable templates. #### Who Is the Company Behind Reviewnicely? - **Seller:** [Reviewnicely](https://www.g2.com/sellers/reviewnicely) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [ReviewNudge](https://www.g2.com/products/reviewnudge/reviews) ReviewNudge helps businesses turn good work into more honest reviews. ReviewNudge is designed for businesses that want a simple, consistent way to request customer reviews without introducing another complicated system to manage. The platform focuses on reducing friction between completed work and customer feedback, helping review requests become a natural part of everyday operations rather than an afterthought. ReviewNudge emphasizes simple onboarding, three-click setup, and streamlined day-to-day workflows. Rather than relying on simplicity as a marketing claim, the platform is built on Portmason, which uses defined user-journey contracts, automated click-path testing, and release safeguards designed to help prevent unnecessary complexity from reaching customers. ReviewNudge also includes a security-focused foundation with isolated customer workspaces, passkey authentication, HTTPS-only access, permission controls, abuse prevention measures, and automated security testing. The result is a review-request platform that stays focused on helping businesses consistently ask for reviews while keeping administration simple and overhead low. #### Who Is the Company Behind ReviewNudge? - **Seller:** [Et al Solutions](https://www.g2.com/sellers/et-al-solutions) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [ReviewNudger](https://www.g2.com/products/reviewnudger/reviews) ReviewNudger is review-request software for local businesses that do great work and forget to ask about it. It connects to the tools you already get paid with — QuickBooks, Jobber, Housecall Pro, Square, Stripe, Clover, and FreshBooks, plus 60+ more through Zapier — and after a customer pays, it automatically sends them a friendly review request by text or email at the time you set. If the customer doesn't act, follow-up emails go out at your pace and stop the moment they head to Google, send private feedback, or unsubscribe. Every new Google review lands in one inbox where AI drafts a reply you can edit and post; routine replies can go out automatically if you turn that on. Review protection screens new reviews against Google's content rules and flags likely spam or fake ones so you can report them through Google's own form. A review widget puts your reviews on your website. One thing ReviewNudger will not do: review gating. Every customer gets the same request with the same public Google review link — no sentiment quiz deciding who gets to review you. That keeps you on the right side of the FTC and Google. Pricing is one plan: $29 per month per location, everything included, 14-day free trial, cancel anytime. A toll-free texting number is included (carrier approval takes a few business days; email works from day one). Built for plumbers, HVAC, roofers, cleaners, dentists, law firms — any local business that would rather do the work than chase the reviews. #### Who Is the Company Behind ReviewNudger? - **Seller:** [ReviewNudger](https://www.g2.com/sellers/reviewnudger) - **Year Founded:** 2026 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7de25908ab332ae3674b73d430ced2656fce4f12e4acfaa438ab461231ebb5c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freviewnudger%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [ReviewPanel](https://www.g2.com/products/reviewpanel/reviews) ReviewPanel is a Google review management platform for local businesses, multi-location brands, franchises, agencies, and enterprise teams. The product helps businesses monitor Google Business Profile review activity, track rating and review count changes over time, detect deleted or disappearing reviews, manage review data across locations, and generate reports for internal teams or clients. It also includes tools for replying to reviews where supported, creating rating/review-count widgets, building public showcase pages, generating QR codes and flyers, and tracking local search visibility through Geo-Grid rank tracking. The platform is focused specifically on Google reviews, Google Business Profile data, Google Search, and Google Maps. It is designed to give businesses more visibility into review trends, deleted review patterns, location performance, and local ranking gaps than they would typically get from Google’s free dashboard alone. #### Who Is the Company Behind ReviewPanel? - **Seller:** [Serein](https://www.g2.com/sellers/serein-2026-06-25) - **Year Founded:** 2022 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=675e2eb1b4303947848ba8c8b8d32a0b947432eb8fccf1ac21f1d65f3e13a7fc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fserein-llc&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [ReviewPlot](https://www.g2.com/products/reviewplot/reviews) ReviewPlot is a lightweight, transparent, and anti-fraud review platform designed to offer an alternative to big names like Trustpilot, without the enterprise pricing or contractual lock-ins. • ✅ Built-in fraud detection Every review is scored in real time using device fingerprinting, velocity analysis, network/IP detection, geographic anomaly spotting, and pattern recognition, with high-risk submissions blocked before they ever go live. • 💸 Simple, fair pricing Plans start at just $19.99/month, with no setup fees, no contracts, and the ability to cancel anytime. • 🧰 Easy integration & custom widgets Embed review widgets in minutes, tailor layout, theme, and review selection, and display real, verified customer feedback on your site. • 👥 Dual-use platform Free for consumers to browse and leave reviews, affordable for small businesses to manage feedback, invite customers, moderate submissions, and boost trust. • ⚖️ Trust & transparency focused ReviewPlot positions itself as “Trustpilot for indie hackers (without the $259/month).” It aims to provide “reviews you can trust” without hidden fees or enterprise complexity. If you’re seeking a Trustpilot alternative that prioritizes real reviews, prevention of fake feedback, and affordability for small ventures, ReviewPlot is designed for exactly that niche. #### Who Is the Company Behind ReviewPlot? - **Seller:** [ReviewPlot](https://www.g2.com/sellers/reviewplot) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Review Reach](https://www.g2.com/products/review-reach/reviews) Review Reach can turn your good feedback into reviews for any of the following local business review websites. #### Who Is the Company Behind Review Reach? - **Seller:** [Loclweb](https://www.g2.com/sellers/loclweb) - **Year Founded:** 2017 - **HQ Location:** Lincoln, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=31792152ddbe0dd63c6f0b6e7e54f5ea3083b94440399a13881b0b849773dc68&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Floclweb&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® - [‹ Prev‹ Prev](/categories/review-management-software?hsCtaTracking=7b6020ce-d724-43cd-bb11-a45d18d11d62%7C4e77a3be-6ba4-4258-a5a4-a4b7e1d72af1&order=g2_score&page=13#product-list) - [1](/categories/review-management-software?hsCtaTracking=7b6020ce-d724-43cd-bb11-a45d18d11d62%7C4e77a3be-6ba4-4258-a5a4-a4b7e1d72af1&order=g2_score#product-list) - [2](/categories/review-management-software?hsCtaTracking=7b6020ce-d724-43cd-bb11-a45d18d11d62%7C4e77a3be-6ba4-4258-a5a4-a4b7e1d72af1&order=g2_score&page=2#product-list) - … - [10](/categories/review-management-software?hsCtaTracking=7b6020ce-d724-43cd-bb11-a45d18d11d62%7C4e77a3be-6ba4-4258-a5a4-a4b7e1d72af1&order=g2_score&page=10#product-list) - [11](/categories/review-management-software?hsCtaTracking=7b6020ce-d724-43cd-bb11-a45d18d11d62%7C4e77a3be-6ba4-4258-a5a4-a4b7e1d72af1&order=g2_score&page=11#product-list) - [12](/categories/review-management-software?hsCtaTracking=7b6020ce-d724-43cd-bb11-a45d18d11d62%7C4e77a3be-6ba4-4258-a5a4-a4b7e1d72af1&order=g2_score&page=12#product-list) - [13](/categories/review-management-software?hsCtaTracking=7b6020ce-d724-43cd-bb11-a45d18d11d62%7C4e77a3be-6ba4-4258-a5a4-a4b7e1d72af1&order=g2_score&page=13#product-list) - 14 - [15](/categories/review-management-software?hsCtaTracking=7b6020ce-d724-43cd-bb11-a45d18d11d62%7C4e77a3be-6ba4-4258-a5a4-a4b7e1d72af1&order=g2_score&page=15#product-list) - [16](/categories/review-management-software?hsCtaTracking=7b6020ce-d724-43cd-bb11-a45d18d11d62%7C4e77a3be-6ba4-4258-a5a4-a4b7e1d72af1&order=g2_score&page=16#product-list) - [17](/categories/review-management-software?hsCtaTracking=7b6020ce-d724-43cd-bb11-a45d18d11d62%7C4e77a3be-6ba4-4258-a5a4-a4b7e1d72af1&order=g2_score&page=17#product-list) - [18](/categories/review-management-software?hsCtaTracking=7b6020ce-d724-43cd-bb11-a45d18d11d62%7C4e77a3be-6ba4-4258-a5a4-a4b7e1d72af1&order=g2_score&page=18#product-list) - [19](/categories/review-management-software?hsCtaTracking=7b6020ce-d724-43cd-bb11-a45d18d11d62%7C4e77a3be-6ba4-4258-a5a4-a4b7e1d72af1&order=g2_score&page=19#product-list) - [Next ›Next ›](/categories/review-management-software?hsCtaTracking=7b6020ce-d724-43cd-bb11-a45d18d11d62%7C4e77a3be-6ba4-4258-a5a4-a4b7e1d72af1&order=g2_score&page=15#product-list) Spotlight Categories [Lead Intelligence Software](https://www.g2.com/categories/lead-intelligence) [SEO Tools](https://www.g2.com/categories/seo-tools) [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa) [Business Process Management Software](https://www.g2.com/categories/business-process-management) [Video Editing Software](https://www.g2.com/categories/video-editing) Similar Categories - [Catalog Management](/categories/catalog-management) - [E-Commerce Platforms](/categories/e-commerce-platforms) - [E-Commerce Tools](/categories/e-commerce-tools) - [E-commerce Fraud Protection](/categories/e-commerce-fraud-protection) - [E-Merchandising](/categories/e-merchandising) - [Multichannel Retail](/categories/multichannel-retail) - [Subscription Management](/categories/subscription-management) - [Age Verification](/categories/age-verification) - [Brand Protection](/categories/brand-protection) - [Conversational Commerce Platforms](/categories/conversational-commerce-platforms) - [Drop Shipping](/categories/drop-shipping) - [E-Commerce Analytics](/categories/e-commerce-analytics) - [E-Commerce Personalization](/categories/e-commerce-personalization) - [E-Commerce Search](/categories/e-commerce-search) - [Live Commerce](/categories/live-commerce) [Browse Review Management Themes](/categories/review-management-software/themes) ![Subhransu Sahu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhransu Sahu") SS Researched and written by [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu) Updated April 10, 2026 Review management software allows businesses to collect, host, track, monitor, and respond to product and service reviews on their websites, helping e-commerce businesses engage with consumers, understand customer behavior, and improve offerings based on authentic feedback. ### Core Capabilities of Review Management Software To qualify for inclusion in the [Review Management software](https://learn.g2.com/best-review-management-software) category, a product must: - Collect and capture feedback on e-commerce websites through reviews - Be applicable for both product and service reviews - Moderate, manage, and analyze reviews - Deploy as a widget, pop-up, email follow-up, or short-answer Q&A on the website - Optimize for desktop, mobile, or tablet use ### Common Use Cases for Review Management Software E-commerce teams and marketers use review management software to build social proof and drive purchase confidence. Common use cases include: - Collecting post-purchase reviews via automated email follow-ups or on-site prompts - Moderating and responding to customer reviews to demonstrate responsiveness and build trust - Analyzing review data to identify product or service improvement opportunities ### How Review Management Software Differs from Other Tools Unlike online reputation management software, which provides broader capabilities for monitoring brand mentions and managing reputation across the web, review management software focuses specifically on collecting and managing reviews on e-commerce websites. It integrates with e-commerce platforms and works alongside [email marketing software](https://www.g2.com/categories/email-marketing) and social networks to drive review volume and engagement. ### Insights from G2 on Review Management Software Based on category trends on G2, ease of review collection and flexible display options stand out as standout capabilities. Increases in review volume and improved conversion rates stand out as primary outcomes of adoption. Show More