Best Review Management Software - Page 14

Monact

Monact collects reviews and customer feedback through a QR code printed on a card that goes inside the customer's order. You build a short survey, download a print-ready PDF, and put the card in your packaging. The buyer scans it while the box is still open in front of them, answers your questions, and finishes on a screen showing your review destinations. Scans and answers arrive in your dashboard as orders are opened. It is built for sellers who cannot email their buyers directly. On a marketplace the platform keeps the customer and hands you an order number, so a card in the box is the only channel you own. A campaign does one of two things, and you can switch between them without reprinting anything. A survey asks questions one screen at a time, optionally inviting a review at the end. A reviews campaign sends buyers straight to the review sites you have chosen, shown in your order. Questions can be score, multiple choice or free text. On Growth and Scale, branching surveys ask a more relevant follow-up based on an earlier answer. Every response exports to CSV. Monact does not gate reviews. Every respondent reaches the same final screen with the same review destinations, whatever they answered, and there is no setting anywhere that changes this. That is what Amazon and FTC policy require, and it is enforced in the product rather than left to the seller. Printed cards can be ordered from Monact, with the first pack included on every paid plan. A free plan is available with one campaign and 50 responses, no card details required.

msg.passbrains

Digital Business Assurance utilizing the msg.passbrains Crowd Digital technologies are main drivers for innovations and cross-sector digital transformation. More and more people use digital channels and devices to communicate with companies, organisations, other users, and services. State-of-the-art digital services which offer users an optimal experience are the key to success. With Digital Business Assurance your target audience is part of the product life cycle right from the start. This way you establish a continuous feedback loop, permanently improve your product’s quality, and validate your digitalization strategy. Increase your commercial success by being closer to your customers and benefit from: - Innovative ideas - Valuable market insights - User tests under real-life conditions

MyReviewNinja

Online Reputation management Software to grow your Business. Start growing your reviews in minutes - Get alerts of new reviews and customer feedback in one dashboard. Easily respond to customers and work to improve your brand reputation. Reputation management software maintains the consistency of the reviews and ratings on your web page that keeps attracting the customers. And always ensures that rating lies between 4 and 5 so that your service is always prompted up in the best labels.

Netlizo

Netlizo is a business review and reputation management platform that helps companies collect, manage, and showcase genuine customer reviews. Built for transparency and trust, Netlizo allows brands to grow their online credibility, attract new customers, and improve service quality through verified user feedback. With features like review invitations, analytics, and automated responses, Netlizo makes it easy for businesses to convert customer experiences into long-term trust and measurable growth.

Oculus Reviews

Oculus Reviews is a trucking industry review platform and driver reputation system where carriers and CDL drivers build verified, portable professional records. Drivers rate trucking companies on pay, home time, safety, and dispatch quality across 2M+ FMCSA-verified carrier profiles. Trucking companies claim their DOT/MC profile, post CDL jobs, and access consent-based driver dossiers through an FCRA-compliant credit system. All reviews are employment-verified, multilingual, and permanent.

Ollie

Ollie is review reply software for UK small businesses. When a new review lands on a business's Google Business Profile, Ollie drafts a reply in the owner's own tone of voice and sends it to their WhatsApp. The owner reads it, taps once, and the reply is posted to Google. Nothing is published without approval, and drafts can be edited before sending. Unlike reputation dashboards built for agencies and multi-location brands, Ollie is designed for single-site owner-operated businesses with no time to sit at a desk. There is no dashboard to check and nothing to learn. It works on the phone the owner already carries. Ollie flags sensitive reviews, such as legal threats, injury claims and serious complaints, for careful human attention rather than drafting automatically. Built in the UK for independent businesses of any kind, including cafes and restaurants, tradespeople, salons and barbers, garages, dental and veterinary practices, gyms, opticians and independent retail. Plans start at GBP 9 per month with a 14 day free trial.

OMINVO

OMINVO is review management software for small businesses that want to stay on top of customer feedback without hiring anyone to do it. It watches for new reviews and alerts you within seconds — the full review text, the star rating, and a direct link to respond. For every review, OMINVO drafts a personalized reply that references what the customer actually said, so you can post it in one tap or edit it first. An analytics dashboard tracks your reply rate, rating trends, and response times. Smart filters let you sort reviews by rating, reply status, or urgency, so the ones that need you most rise to the top. Alerts are configurable — get notified about every review, or only the lower-rated ones that need damage control. OMINVO connects securely to your Google Business Profile through official authentication, and offers a free tier so you can monitor and reply with no setup fees and no contracts.

One2Five

Own Your Ratings

Own Your Ratings is a review-request tool for tradespeople. Instead of automation or AI-generated messages, it lets professionals send clients a simple text message from their own number with a direct link to their Google review page.

Praisora

Praisora is review request software for service businesses, helping teams request Google reviews or private customer feedback after completed jobs. Every customer receives the same free choice; access to Google is not filtered by rating or sentiment. Branded requests can include at most two reminders, stopping after a response, a Google-link visit or an opt-out. Publishing feedback as a testimonial requires customer consent and business approval. Every plan includes a public reference page and printable QR code; the embedded website testimonial widget starts with Growth.

PRAIZ

PRAIZ is a SaaS platform that helps local businesses collect authentic Google reviews through a simple QR code system. Customers scan a QR code at the store and answer a short, industry-specific survey designed for restaurants, salons, clinics, and schools. Based only on what the customer actually selected and wrote, AI generates several draft review variations in different tones and structures, so customers can post a genuine review in their own words in about one minute. The AI is strictly constrained to the customer's real answers and never fabricates experiences. Business owners get a management dashboard with review analytics, survey response insights, and AI-assisted reports on trends and areas for improvement. Setup is simple: register the business, download the printed QR code, and place it at tables, counters, or receipts. PRAIZ focuses on review authenticity, recency, and relevance. Pricing is a flat monthly subscription per location.

Prestashop Review Booster Addon by Knowband

The Prestashop Review Booster Addon by Knowband reminds your customer to write the review for the purchased product.

Prompt Review

Prompt Review allows you to collect Google Reviews to boost visibility, build trust, and attract customers - effortlessly.

Prompt Reviews

Prompt Reviews makes it easier for small businesses to get reviews by making it easier for their customers to write them. Prompt Reviews unique review capture pages called "Prompt Pages" allow businesses to help their customers write more relevant, keyword powered reviews and post them on any platform.

ProofEcho