Process Mining Tools Resources

Hi,

I’m helping a couple of SMB teams look for process mining that’s realistic on budget but still useful for day-to-day improvement work. To avoid starting from scratch, I checked the G2 standings in the Process Mining category to see which leaders are consistently well-rated and might be worth a closer affordability check. Sharing my quick take so others don’t have to start from zero — and I’m genuinely curious what SMB folks are actually buying (and paying).

Here are the top tools:

• Microsoft Power Automate — Best for SMBs that want process insights plus built-in automation without adding another big platform.
• UiPath Agentic Automation — Best for SMBs that need process mining bundled with automation value quickly.
• Celonis — Best for SMBs that are scaling fast and want enterprise-grade mining before complexity explodes.
• Bizagi — Best for cost-conscious teams that want mining tied closely to process modeling.
• IBM Process Mining — Best for smaller orgs already standardized on IBM tools.

SMB reality check: I know pricing can vary wildly based on data sources, user seats, and whether process mining sits inside a bigger automation bundle — so I’m not assuming “leader = affordable.” This is just my shortlist for where I’m starting the budget conversations.

If you’re at an SMB and using any of these: How has pricing vs. value been for you in the real world? What felt worth it, what didn’t, and what surprised you?

I’m working with a few ops and transformation teams who are trying to pinpoint exactly where processes slow down or break. To help them get a solid shortlist, I dug into G2 data for the Process Mining category to see which platforms are leading the pack for enterprise use. Posting here in case it helps anyone evaluating the same space — and I’d love to hear what’s worked (or not) for you.

Here are the top tools:

• Microsoft Power Automate — Best for spotting bottlenecks and moving straight from insights to automated fixes in the Microsoft ecosystem.
• UiPath Agentic Automation — Best for surfacing friction points and pairing them with automation-first remediation.
• Celonis — Best for deep bottleneck discovery across complex, cross-system workflows.
• Bizagi — Best for bottleneck visibility in BPM-heavy environments with modeling needs.
• IBM Process Mining — Best for identifying delays in large enterprise processes tied to IBM stacks.

Anyone using any of these to find workflow bottlenecks? What’s been your experience?