Best Other Customer Service Software - Page 6

RoundTrip

Dial800 is the go-to resource for thousands of businesses every year with over 25 years of experience providing essential call tracking, analytics, and cloud-based communication software. With Dial800, every call goes further through bold analytics and meaningful insights. RoundTrip® integrations from Dial800 takes data from multiple sources and standardizes it across platforms. Often used by call centers who use different call management and agent tracking software, RoundTrip® makes patterns in call call volume and agent performance easier to review and analyze. If you don't need a RoundTrip® integration, Dial800 offers several other call tracking integration options: - Pre-build integrations for the most requested sales & CRM software including Google, Salesforce, HubSpot & Netsuite - Do It Yourself integrations using Dial800's open API framework and customizable data reporting options - Custom integration services where a dedicated Dial800 development team builds, deploys, and supports a custom integration specifically for your business

Average Rating: 4.0/5.0

Total Reviews: 1

Serbliss.at

Serbliss.at is an online customer assistant. Serbliss.at is a central hub for customers to receive efficient and stress-free customer service. It connects customers quickly and easily with the right service contacts, provides helpful guides, and offers efficient tools to ensure customer requests are handled professionally and reliably. • Save time: No more tedious searches for contact information or repeating your issue multiple times. • Save money: Streamlined processes ensure problems are resolved faster and more easily. • Reduce stress: Clarity and support enable smooth communication. Additionally, Serbliss.at allows customers to evaluate the service quality of providers and share experiences with the customer community. This helps to promote transparency and fairness in customer service.

Average Rating: 5.0/5.0

Total Reviews: 1

Sierra Gold

Sierra Gold uses advanced SaaS solutions to provide clients with critical tools to manage call records in order to report and visualize call details, calling patterns, and IP voice traffic to manage expense budgets, corporate compliance initiatives, and position for the always unforeseen forensic discovery.

Average Rating: 5.0/5.0

Total Reviews: 1

SSRPM

 Self-Service Reset Password Management (SSRPM) is a self-service password reset tool that lets users self-reset their Active Directory password—anytime, anywhere—based on simple, predefined questions. SSRPM is a simple tool, that can save your organization time & money by freeing up the IT department to work on other tasks. SSRPM's unique onboarding module allows new employees to securely access their accounts for the first time, with zero involvement from the IT department.

Average Rating: 4.0/5.0

Total Reviews: 1

Swifteq Apps

Swifteq is a software and AI development company for customer service teams. We are in this industry, because of our passion for technology and belief that any customer support interaction represents a huge opportunity for a business to shape the customer journey. Insights and automation should be used to remove friction from this journey and provide a better and faster service.

Average Rating: 5.0/5.0

Total Reviews: 1

Teleportivity

TELEPORTIVITY allows specialists to look their customers in the eye from anywhere in the world; to assist, face-to-face and on-demand, at your physical location using the latest in digital technology.

Average Rating: 5.0/5.0

Total Reviews: 1

UserJoy

A simple way to collect user feedback for your website to help you discover what your users want.

Average Rating: 4.5/5.0

Total Reviews: 1

Verizon ISDN Primary Rate Interface

An ISDN Primary Rate Interface (PRI) is a legacy technology circuit from a business site to connect directly to a Verizon voice switch providing voice, data and video services in increments of 1.54 Mbps.

Average Rating: 3.5/5.0

Total Reviews: 1

Verizon VoIP Inbound Local Origination

VoIP Inbound Local Origination (VILO) service delivers a consistent caller experience across the customer's U.S. locations and provides centralized call management within Toll Free Network Manager for all of their call center telephone numbers (i.e., Toll Free and Local). All traffic can be centrally managed and has access to all advanced routing features including IVR functionality.

Average Rating: 4.0/5.0

Total Reviews: 1

WhatsApp Chat Button Generator - WhatsApp Widget

WhatsApp Chat Button, WhatsApp Chat Widget, WhatsApp Button WhatsApp chat button is a clickable element on your website that allows visitors to instantly start a WhatsApp chat with you. Usually, it appears as a small floating button on the corner of your web pages with the WhatsApp logo. Having a chat button or chat widget allows you to also enable a live chat experience with your website visitors and customers.

Average Rating: 5.0/5.0

Total Reviews: 1

WhatsApp Live Chat Manager - Prestashop Addons by Knowband

The Prestashop WhatsApp Live Chat addon by Knowband is designed to enhance customer communication and support for Prestashop store administrators. The Prestashop WhatsApp chat addon seamlessly integrates WhatsApp into the website, enabling customers to engage in real-time conversations with store owners or WhatsApp support executives.

Average Rating: 4.5/5.0

Total Reviews: 1

Zencall AI

Zencall AI is your personal AI agent that answers missed calls, ensuring you never miss important information.

Average Rating: 5.0/5.0

Total Reviews: 1

2dine

30MINS

One place to manage and monetize all your interactions. Offer paid meetings, host exclusive events, sell digital products and offer freelance services, the sky's the limit!

Acorn Live

Transforms CACI's Acorn geodemographic segments into interactive AI personas organisations can question and explore. Enables natural-language conversations with personas representing Acorn Groups, exploring consumer motivations/behaviours, and simulating how different audience groups respond to products, places and messaging — moving from static segmentation to interactive scenario testing.