---
title: UserJoy Reviews
meta_title: 'UserJoy Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how UserJoy works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2025-08-27'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# UserJoy Reviews
**Vendor:** UserJoy  
**Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About UserJoy
A simple way to collect user feedback for your website to help you discover what your users want.




## UserJoy Reviews
  ### 1. Quick survey of the mood of the user

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mostafa Y. | HR Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 06, 2024

**What do you like best about UserJoy?**

I must say that UserJoy has been easy to work with in the process of capturing simple website feedback. A smiley face interface is user friendly; I like that the system allows me to target specific page or part of it to feedback.

**What do you dislike about UserJoy?**

On the aspect of customization, it can be said that it is quite limited especially in the case of UserJoy. As much as I can select certain site pages as targets, I cannot customise the feedback pop-ups or analyse deeper into the user’s discontent.

**What problems is UserJoy solving and how is that benefiting you?**

I am sure there is a lot that UserJoy has assisted me in realizing in regard to people’s use of my website. The smiley face feedback gives a quick view of the manner in which the users are satisfied, while the target pages show areas that could be problematic.



- [View UserJoy pricing details and edition comparison](https://www.g2.com/products/userjoy/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-03+15%3A44%3A50+-0500&secure%5Bsession_id%5D=d429614f-ff06-480d-abf0-94d75f6029da&secure%5Btoken%5D=ded0d2303e73bc61986fff613a5f5c5c10b034d9d8127821bb93001b809daf26&format=llm_user)


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