G2

UH

Verified User in Higher Education

Mid-Market (51-1000 emp.)

12/13/2021

"Self-Service for Mobile push notification"

4/5

What do you like best about SSRPM?

I love the mobile password management feature. We are able to send our users their password via self service, which creates efficiency for us. Review collected by and hosted on G2.com.

What do you dislike about SSRPM?

We find that there are sometimes errors in the delf service process and we need to manually correct our clients requests. Review collected by and hosted on G2.com.

Recommendations to others considering SSRPM:

I would recommend doing research on the product beforehand Review collected by and hosted on G2.com.

What problems is SSRPM solving and how is that benefiting you?

We are creating more efficient ticket times for our clients request. The faster we can send password reset links, the faster our clients can get into our platforms. Review collected by and hosted on G2.com.