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Best Operational Risk Management Software for Small Business

Lauren Worth
LW
Researched and written by Lauren Worth

Products classified in the overall Operational Risk Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Operational Risk Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Operational Risk Management category.

In addition to qualifying for inclusion in the Operational Risk Management Software category, to qualify for inclusion in the Small Business Operational Risk Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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7 Listings in Small Business Operational Risk Management Available

(252)4.5 out of 5
4th Easiest To Use in Operational Risk Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations n

    Users
    • Business Continuity Analyst
    Industries
    • Government Administration
    • Consumer Services
    Market Segment
    • 34% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Everbridge 360 (Critical Event Management) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    91
    Alerts Management
    49
    Notifications
    44
    Communication
    43
    Features
    43
    Cons
    Limitations
    27
    Inefficiency
    22
    Limited Functionality
    20
    Integration Issues
    17
    Complexity
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Everbridge 360 (Critical Event Management) features and usability ratings that predict user satisfaction
    8.3
    Ease of Admin
    Average: 8.4
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Ease of Use
    Average: 8.7
    9.0
    Quality of Support
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2002
    HQ Location
    Vienna, VA
    Twitter
    @Everbridge
    4,795 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,574 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations n

Users
  • Business Continuity Analyst
Industries
  • Government Administration
  • Consumer Services
Market Segment
  • 34% Mid-Market
  • 34% Enterprise
Everbridge 360 (Critical Event Management) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
91
Alerts Management
49
Notifications
44
Communication
43
Features
43
Cons
Limitations
27
Inefficiency
22
Limited Functionality
20
Integration Issues
17
Complexity
14
Everbridge 360 (Critical Event Management) features and usability ratings that predict user satisfaction
8.3
Ease of Admin
Average: 8.4
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.9
Ease of Use
Average: 8.7
9.0
Quality of Support
Average: 9.0
Seller Details
Company Website
Year Founded
2002
HQ Location
Vienna, VA
Twitter
@Everbridge
4,795 Twitter followers
LinkedIn® Page
www.linkedin.com
1,574 employees on LinkedIn®
(179)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Operational Risk Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Strike Graph is an AI-native compliance management software designed to revolutionize how businesses achieve and maintain security certifications, including CMMC, NIST, ISO 27001, HIPAA, SOC 2, PCI DS

    Users
    • CEO
    • CTO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 57% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Strike Graph Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    69
    Ease of Use
    68
    Customer Support
    56
    Compliance Management
    46
    Team Helpfulness
    42
    Cons
    Improvement Needed
    22
    Evidence Collection
    19
    Integration Issues
    13
    Evidence Management
    12
    Lack of Guidance
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Strike Graph features and usability ratings that predict user satisfaction
    8.8
    Ease of Admin
    Average: 8.4
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Ease of Use
    Average: 8.7
    9.5
    Quality of Support
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2020
    HQ Location
    Seattle, WA
    Twitter
    @StrikeGraph
    135 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Strike Graph is an AI-native compliance management software designed to revolutionize how businesses achieve and maintain security certifications, including CMMC, NIST, ISO 27001, HIPAA, SOC 2, PCI DS

Users
  • CEO
  • CTO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 57% Small-Business
  • 36% Mid-Market
Strike Graph Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
69
Ease of Use
68
Customer Support
56
Compliance Management
46
Team Helpfulness
42
Cons
Improvement Needed
22
Evidence Collection
19
Integration Issues
13
Evidence Management
12
Lack of Guidance
12
Strike Graph features and usability ratings that predict user satisfaction
8.8
Ease of Admin
Average: 8.4
9.5
Has the product been a good partner in doing business?
Average: 9.2
8.9
Ease of Use
Average: 8.7
9.5
Quality of Support
Average: 9.0
Seller Details
Company Website
Year Founded
2020
HQ Location
Seattle, WA
Twitter
@StrikeGraph
135 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®

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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OpenPages is an AI-powered, easy-to-use, and highly scalable GRC management solution that runs on any cloud and centralizes siloed risk management functions into a single environment. OpenPages lays

    Users
    No information available
    Industries
    • Banking
    • Information Technology and Services
    Market Segment
    • 41% Mid-Market
    • 36% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM OpenPages Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Risk Management
    11
    Time-saving
    8
    Automation
    6
    Audit Management
    5
    Compliance Management
    5
    Cons
    Complexity
    2
    Expensive
    2
    Improvement Needed
    2
    Learning Curve
    2
    Learning Difficulty
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM OpenPages features and usability ratings that predict user satisfaction
    7.3
    Ease of Admin
    Average: 8.4
    7.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Ease of Use
    Average: 8.7
    8.4
    Quality of Support
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    708,968 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
    Ownership
    SWX:IBM
Product Description
How are these determined?Information
This description is provided by the seller.

OpenPages is an AI-powered, easy-to-use, and highly scalable GRC management solution that runs on any cloud and centralizes siloed risk management functions into a single environment. OpenPages lays

Users
No information available
Industries
  • Banking
  • Information Technology and Services
Market Segment
  • 41% Mid-Market
  • 36% Enterprise
IBM OpenPages Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Risk Management
11
Time-saving
8
Automation
6
Audit Management
5
Compliance Management
5
Cons
Complexity
2
Expensive
2
Improvement Needed
2
Learning Curve
2
Learning Difficulty
2
IBM OpenPages features and usability ratings that predict user satisfaction
7.3
Ease of Admin
Average: 8.4
7.9
Has the product been a good partner in doing business?
Average: 9.2
8.4
Ease of Use
Average: 8.7
8.4
Quality of Support
Average: 9.0
Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
708,968 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®
Ownership
SWX:IBM
(289)4.5 out of 5
Optimized for quick response
1st Easiest To Use in Operational Risk Management software
Save to My Lists
20% Off: $923 / month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Risk Management Software is a type of digital solution designed to help organizations identify, assess, and mitigate risks effectively while ensuring compliance with regulatory requirements. This soft

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 46% Mid-Market
    • 18% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pirani Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Risk Management
    8
    Intuitive
    6
    User Interface
    6
    Helpful
    4
    Cons
    Limited Customization
    3
    Slow Performance
    3
    Limited Functionality
    2
    Pricing Issues
    2
    Complex Implementation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pirani features and usability ratings that predict user satisfaction
    9.4
    Ease of Admin
    Average: 8.4
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Ease of Use
    Average: 8.7
    9.5
    Quality of Support
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pirani
    Company Website
    Year Founded
    2011
    HQ Location
    Miami, Florida
    LinkedIn® Page
    www.linkedin.com
    145 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Risk Management Software is a type of digital solution designed to help organizations identify, assess, and mitigate risks effectively while ensuring compliance with regulatory requirements. This soft

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 46% Mid-Market
  • 18% Small-Business
Pirani Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Risk Management
8
Intuitive
6
User Interface
6
Helpful
4
Cons
Limited Customization
3
Slow Performance
3
Limited Functionality
2
Pricing Issues
2
Complex Implementation
1
Pirani features and usability ratings that predict user satisfaction
9.4
Ease of Admin
Average: 8.4
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.0
Ease of Use
Average: 8.7
9.5
Quality of Support
Average: 9.0
Seller Details
Seller
Pirani
Company Website
Year Founded
2011
HQ Location
Miami, Florida
LinkedIn® Page
www.linkedin.com
145 employees on LinkedIn®
(140)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Fusion Framework® System is a tool for resilience that empowers businesses to make trustworthy decisions in the moments that matter with precision and speed. By integrating critical data, processe

    Users
    No information available
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 53% Enterprise
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fusion Framework System Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Customizability
    16
    Features
    15
    Risk Management
    14
    Customization
    13
    Cons
    Learning Curve
    11
    Complexity
    7
    Poor Customer Support
    7
    Slow Performance
    7
    Lack of Guidance
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fusion Framework System features and usability ratings that predict user satisfaction
    7.6
    Ease of Admin
    Average: 8.4
    8.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.1
    Ease of Use
    Average: 8.7
    8.3
    Quality of Support
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2006
    HQ Location
    Chicago, Illinois, United States
    Twitter
    @FusionRiskMgmt
    1,175 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    278 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Fusion Framework® System is a tool for resilience that empowers businesses to make trustworthy decisions in the moments that matter with precision and speed. By integrating critical data, processe

Users
No information available
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 53% Enterprise
  • 26% Mid-Market
Fusion Framework System Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Customizability
16
Features
15
Risk Management
14
Customization
13
Cons
Learning Curve
11
Complexity
7
Poor Customer Support
7
Slow Performance
7
Lack of Guidance
6
Fusion Framework System features and usability ratings that predict user satisfaction
7.6
Ease of Admin
Average: 8.4
8.4
Has the product been a good partner in doing business?
Average: 9.2
8.1
Ease of Use
Average: 8.7
8.3
Quality of Support
Average: 9.0
Seller Details
Company Website
Year Founded
2006
HQ Location
Chicago, Illinois, United States
Twitter
@FusionRiskMgmt
1,175 Twitter followers
LinkedIn® Page
www.linkedin.com
278 employees on LinkedIn®
(197)4.5 out of 5
Optimized for quick response
8th Easiest To Use in Operational Risk Management software
View top Consulting Services for Hyperproof
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hyperproof is the intelligent GRC platform that transforms GRC from a cost center into a growth center. Streamline compliance operations, mitigate risks, and build trust with customers and stakeholder

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Mid-Market
    • 36% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Hyperproof is a compliance management platform that allows users to maintain records, track approvals, manage policies and procedures, and integrate with other tools for efficient and transparent operations.
    • Reviewers frequently mention the platform's ability to centralize and automate compliance management, its intuitive interface, the enhanced visibility into controls and risks, and the value for money it provides.
    • Users reported challenges with the customization of reports, the initial setup process, occasional delays when syncing with third-party integrations, and the high price point, especially for smaller teams.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hyperproof Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    56
    Compliance Management
    32
    Features
    29
    Intuitive
    28
    Automation
    27
    Cons
    Improvement Needed
    15
    Missing Features
    14
    Improvements Needed
    12
    Limited Functionality
    11
    Not Intuitive
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hyperproof features and usability ratings that predict user satisfaction
    9.1
    Ease of Admin
    Average: 8.4
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Ease of Use
    Average: 8.7
    9.5
    Quality of Support
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    Seattle, Washington, United States
    Twitter
    @Hyperproof
    189 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    182 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hyperproof is the intelligent GRC platform that transforms GRC from a cost center into a growth center. Streamline compliance operations, mitigate risks, and build trust with customers and stakeholder

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Mid-Market
  • 36% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Hyperproof is a compliance management platform that allows users to maintain records, track approvals, manage policies and procedures, and integrate with other tools for efficient and transparent operations.
  • Reviewers frequently mention the platform's ability to centralize and automate compliance management, its intuitive interface, the enhanced visibility into controls and risks, and the value for money it provides.
  • Users reported challenges with the customization of reports, the initial setup process, occasional delays when syncing with third-party integrations, and the high price point, especially for smaller teams.
Hyperproof Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
56
Compliance Management
32
Features
29
Intuitive
28
Automation
27
Cons
Improvement Needed
15
Missing Features
14
Improvements Needed
12
Limited Functionality
11
Not Intuitive
11
Hyperproof features and usability ratings that predict user satisfaction
9.1
Ease of Admin
Average: 8.4
9.6
Has the product been a good partner in doing business?
Average: 9.2
8.8
Ease of Use
Average: 8.7
9.5
Quality of Support
Average: 9.0
Seller Details
Company Website
Year Founded
2018
HQ Location
Seattle, Washington, United States
Twitter
@Hyperproof
189 Twitter followers
LinkedIn® Page
www.linkedin.com
182 employees on LinkedIn®
(97)4.7 out of 5
3rd Easiest To Use in Operational Risk Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pulse is a cloud-based software that helps businesses from different industries with their EHS compliance and quality control goals by digitizing inspections. The mobile app of Pulse also works offlin

    Users
    No information available
    Industries
    • Food & Beverages
    • Food Production
    Market Segment
    • 61% Enterprise
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pulse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Centralization
    4
    Audit Efficiency
    3
    Audit Management
    3
    Data Tracking
    3
    Cons
    Slow Performance
    2
    Bugs
    1
    Complexity
    1
    Difficulty
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pulse features and usability ratings that predict user satisfaction
    9.0
    Ease of Admin
    Average: 8.4
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.5
    Ease of Use
    Average: 8.7
    9.5
    Quality of Support
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    Lewes, US
    Twitter
    @PulseEHS
    17 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pulse is a cloud-based software that helps businesses from different industries with their EHS compliance and quality control goals by digitizing inspections. The mobile app of Pulse also works offlin

Users
No information available
Industries
  • Food & Beverages
  • Food Production
Market Segment
  • 61% Enterprise
  • 27% Mid-Market
Pulse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Centralization
4
Audit Efficiency
3
Audit Management
3
Data Tracking
3
Cons
Slow Performance
2
Bugs
1
Complexity
1
Difficulty
1
Learning Curve
1
Pulse features and usability ratings that predict user satisfaction
9.0
Ease of Admin
Average: 8.4
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.5
Ease of Use
Average: 8.7
9.5
Quality of Support
Average: 9.0
Seller Details
Year Founded
2020
HQ Location
Lewes, US
Twitter
@PulseEHS
17 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®