Best Live Chat Software - Page 25

AtomX Live Chat

B2Chat: Omnichannel Communication platform for businesses

B2Chat is a comprehensive customer service solution that unifies WhatsApp, Facebook Messenger, Instagram, Telegram, and LiveChat into a single interface. Ideal for small, medium, and large enterprises looking to increase sales and customer satisfaction. Key features: Centralized management of multiple communication channels Real-time monitoring and advanced analytics Automated responses and message customization Mass interactive marketing campaigns Contact and lead management Operating in 19 countries, B2Chat offers a secure platform with 98.8% uptime, backed by over 600 satisfied clients.

Beekon

Binotel LLC

Binotel LLC offers business communication and customer management solutions primarily in Ukraine and Kazakhstan. Its core service is a virtual PBX system that integrates company phone numbers into a single network, handling call routing, recording, and analytics to manage incoming and outgoing communications. Additional products include Smart CRM for automating lead tracking and sales processes, with integrations to Binotel telephony, Nova Poshta, Viber, Telegram, Apix-Drive, Make, and Zapier, plus a public API for custom connections. Other tools encompass call tracking to evaluate advertising performance, online chat for website interactions, and specialized CRM for service industries like salons. The platform supports scalability for various business sizes, focusing on operational efficiency in areas such as retail, hospitality, and professional services.

Birdychat

Birdychat - Telegram based live chat widget that sends messages directly from your website to Telegram without requiring visitors to install Telegram or create an account. It combines seamless, real-time communication with easy setup and customization, making it ideal for freelancers, solopreneurs and micro businesses who want fast, direct conversations without complicated tools.

Bitenta

Bitenta is live video support software enabling real-time visual communication between website visitors and support agents via web browsers. Using WebRTC technology with end-to-end encryption, it ensures secure audio and video communication without app downloads. Features include screen sharing for remote assistance and product demos, queue management to route visitors to available agents, and connection quality monitoring to track metrics like latency and jitter. White-label customization allows organizations to apply branding, while mobile apps for iOS and Android enable agents to handle calls on the go. Deployment requires adding a single line of code to a website, with servers in Turkey and the EU ensuring compliance with privacy regulations. Session recordings are not stored, retaining only metadata like call duration and agent performance.

Bleeper

Bleeper is a live chat software tool with help desk functionality. Bleeper was developed for small business owners, customer support, sales and marketing teams.Increase your customer engagement with Bleeper's live chat tool by providing instant answers to their questions. Proactively reach out to prospects browsing your website and help them decide which product or service is right for them. Bleeper live chat has helped over 60,000 large and small companies,increase the growth of their online businesses. Bleeper live chat offers enterprise level features, such as chatbots, Salesforce integration and a customer support ticketing system, all at a price that even the smallest start-up can afford.

BlueTweak

BlueTweak is an omnichannel customer support platform built for support teams and contact centres managing high volumes of customer interactions across multiple channels. With more than 20 years of experience, BlueTweak serves clients from multiple industries like: airline & aviation, e-commerce, traditional call centers or BPO, technology, public sectors, finance and more. The platform brings voice, email, live chat, webforms, social messaging, and WhatsApp into a single agent workspace, so teams handle every interaction without switching between disconnected tools. Every interaction is automatically converted into a trackable support ticket, giving managers full visibility into queues, workloads, and resolution status across the operation. BlueTweak combines omnichannel support with AI features designed to reduce manual work at every stage of the workflow: automatic ticket classification and routing, sentiment analysis, AI-generated ticket summaries, suggested replies, call transcription, and voicebot and chatbot capabilities. A shared knowledge base powers AI-suggested replies and bot flows, keeping responses consistent across channels and reducing training time for new agents. Beyond handling interactions, the platform includes workforce management, analytics and reporting, quality assurance, customer surveys, and multilingual support with real-time translation across chat, email, and voice, making it suitable for teams serving customers across multiple markets. BlueTweak is designed for medium to large businesses in e-commerce, telecom, healthcare, finance, public sector, and BPO environments. It supports cloud and on-premise deployment and integrates with existing systems via open APIs. BlueTweak is designed to offer exceptional support through the multitude of already present features for enhancement of agents, and unifying everything in one place, without disrupting day-to-day businesses.

Botcopy

The Dialogflow web chat SaaS you need to transform your service the smart way and save oceans of time and money while making customers & employees happy. Build a rich, custom web chat UI for your Dialogflow agent in seconds. Botcopy SaaS is your hub for connecting Dialogflow to your website, organizing your bots, and skinning and designing the look and feel of your bots. Botcopy's advanced features and flexibility put you in total control of your Dialogflow web chat. Botcopy is the choice of the Fortune 500. Users include Riot Games, Genentech, Century 21, NYU, CA.gov, Moneygram, thousands more of all sizes the world over. Botcopy is a certified Google Cloud Partner and A+ Rated BBB company. Free Trial!

BoxedChat

Boxed.chat helps businesses connect with website visitors through a simple, modern live chat widget. Install it in minutes to answer questions, capture leads, and provide real-time customer support. Built for teams that want an easy-to-use alternative to bloated chat platforms, Boxed.chat focuses on fast setup, a clean interface, and conversations that help convert visitors into customers.

Brexa

Brexa is the simplest CRM for sales, appointment scheduling, invoicing, Live chat & customer management.

Average Rating: 4.5/5.0

Total Reviews: 1

Brisk Live Chat

Sign up in seconds and transform your customer communication with Brisk Chat. See how effortless real-time customer communication can be. Live Chat Features Engage website visitors in real time Speed up responses with smart, AI context aware reply suggestions AI learns from customer queries and agent replies to continuously improve results Provide round-the-clock support Easily add agents and manage your growing team Manage incoming chats efficiently with smart queuing Direct high-value chats to agents first Track visitor behavior and chat performance instantly Review past chats for quality control and training AI powered knowledge base that grows with every chat, no setup required Personalize your chat widget to match your brand View chat statistics - response time, duration, etc.

Bublly Desk

Bublly Desk is an AI-powered customer support platform tailored for startups, direct-to-consumer (D2C) brands, and growing teams seeking efficient and streamlined support solutions. It consolidates various customer communication channels into a unified inbox, enabling teams to manage interactions from email, live chat, WhatsApp, and social media platforms seamlessly. This integration ensures that customer conversations are organized, collaborative, and easily manageable, reducing the need to switch between multiple tools and enhancing response times. A standout feature of Bublly Desk is its built-in AI assistant, Bub AI, which is included in every plan without additional costs. Bub AI is designed to handle a significant portion of customer inquiries autonomously, providing instant, accurate responses derived from help articles and FAQs. This capability allows support teams to focus on more complex issues, as the AI can resolve up to 70% of routine queries. Additionally, Bub AI facilitates smart handoffs to human agents when necessary, ensuring that escalated issues are addressed with full context, thereby eliminating the need for customers to repeat information. The platform offers comprehensive ticket management, transforming customer issues into organized, trackable tickets with customizable statuses and priorities. This system enhances the efficiency of issue resolution and ensures that no customer concern is overlooked. Bublly Desk also includes workflow automation features, enabling teams to create smart workflows for assignments, follow-ups, escalations, and repetitive support actions, thereby reducing manual workload and increasing productivity. For businesses aiming to provide self-service options, Bublly Desk offers a help center and knowledge base feature. This allows companies to create a searchable library of articles, guides, and FAQs, empowering customers to find answers independently without waiting for support. The knowledge base is SEO-optimized, ensuring that content is easily discoverable by users. Bublly Desk is designed with scalability in mind, accommodating teams of various sizes without imposing per-user fees. This pricing model is particularly beneficial for growing businesses, as it allows them to expand their support teams without incurring additional costs. The platform's flat-rate pricing includes all features, such as AI capabilities, multi-channel support, and workflow automation, providing a cost-effective solution for comprehensive customer support. In summary, Bublly Desk offers a modern, AI-enhanced customer support solution that integrates multiple communication channels into a single platform. Its features, including a unified inbox, AI assistant, ticket management, workflow automation, and a knowledge base, are designed to improve response times, enhance customer satisfaction, and support the growth of startups and D2C brands by providing efficient and scalable support solutions.

Average Rating: 5.0/5.0

Total Reviews: 2

Chamo

chatalog

chatalog is the No.1 omni-channel messaging platform for teams to Support, Sell & Promote via messaging across B2B/B2C brands, Retail stores, Non-profits, Service companies around the globe with the help of customized Chatbot and advanced AI solution such as ChatGPT. Connect ChatGPT to your WhatsApp, Facebook, WeChat, etc., automate customer enquiries, answer global customers 24/7 and drive more sales. Founded in 2015, chatalog has supported over 1 billion conversations each year and is trusted by over 500 companies and SMEs. Automate engaging conversations with customers on multiple social media platforms including WhatsApp, Facebook, Instagram, WeChat and more. You will be able to view all customer engagement conversations in the same channel using chatalog. Utilizing the latest ChatGPT functionalities, customize and create your own personalized multilingual AI customer service and salesperson. The entire set-up is code-free and can be implemented with ease. It will help with customer enquiries and provide accurate information to customers based on documents you’ve provided. Whether you are looking for leads generation, automated marketing campaigns, or advanced customer relationship management systems, chatalog has all the tools to meet your business needs. Sign-up for 7-day free trial: https://app.chatalog.ai Contact our expert: https://wa.me/85254854684 OR info@chatalog.ai