For over 50 years, Vertafore, the leader in modern insurance technology, has been modernizing and simplifying insurance distribution so that our customers can focus on what matters most: people. Agencies, MGAs, and carriers rely on Vertafore solutions to provide end-to-end connectivity, improve client and agent experience, unlock the power of data, and streamline essential workflows to drive efficiency, productivity, and profitability for independent agencies and carriers.
AIM™ is a comprehensive, all-in-one underwriting and accounting solution designed specifically for Managing General Agents (MGAs), Managing General Underwriters (MGUs), and wholesale brokers. This powerful insurance technology centralizes core underwriting, accounting, and claims functions to manage the complex end-to-end lifecycles of submissions and policy servicing processes. MGAs, MGUs, and wholesale brokers leverage AIM to:
Manage and streamline underwriting processes. AIM’s underwriting functionality allows users to easily clear, quote, bind, and invoice policies with the push of a button. Additionally, this module automatically synchronizes data with AIM’s equally powerful accounting module.
Manage accounting tasks. AIM’s accounting module enables efficient management of payables, receivables, balance sheets, income statements, and general ledger reports.
Create innovative products for the insurance marketplace. MGAs leverage the solution’s capacity to build products for specific coverages and markets. Users can choose default settings for data elements like limits, deductibles, terms, taxes, and commissions—efficiencies that increase speed-to-market.
Automate and customize workflows. AIM’s customizable trigger actions such as document generation and creation. Users can design and implement workflows to automate tasks such as submission routing, underwriting approvals, policy issuance, and renewal processing. The increased efficiency translates to faster turnaround times, improved client communication, and enhanced service delivery.
Improve client communications. AIM users can create, schedule, and send customized and targeted client communications to ensure clear, consistent messaging about policy updates, renewal notices, and claims-related information.
Manage surplus lines taxes. The surplus lines feature in the accounting modules tracks tax filings for each state and automatically calculates the appropriate taxes during the quote process.
Provide real-time reporting. AIM’s robust reporting capabilities deliver insights into submission activity and hit ratios for brokers. Users use real-time reporting to identify emerging trends and gain a holistic view of the business’s operational efficiency. AIM empowers MGAs, MGUs, and wholesale brokers to make informed decisions, optimize workflows, and respond swiftly to market changes.
Manage the policy lifecycle. AIM monitors the policy lifecycle from submission and quoting to administration, ensuring accuracy and reducing processing times.
Process claims efficiently. With AIM, the claims process becomes more efficient and accurate. Users can access tools for managing claims workflows, documenting claims information, and facilitating stakeholder communication. AIM streamlines the claims process, reduces settlement times, and improves the claims experience.
Support new business growth. As MGAs, MGUs, and wholesale brokers expand their operations, AIM provides the scalability to handle increased policy volumes, new lines of business, and entry into new geographical markets. This ensures that the system can adapt to the evolving needs of the industry, supporting sustainable growth and new product innovation.
Average Rating: 3.8/5.0
Total Reviews: 18
How Do G2 Users Rate AIM?
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Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.7/10)
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Ease of Admin: 6.7/10 (Category avg: 8.7/10)
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Ease of Use: 7.3/10 (Category avg: 8.9/10)
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Quality of Support: 8.3/10 (Category avg: 8.6/10)
Who Is the Company Behind AIM?
Who Uses This Product?
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Top Industries: Insurance, Accounting
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Company Size: 50% Medium, 50% Small
What Do G2 Reviewers Say About AIM?
AI-generated summary from verified user reviews
Pros
- Users value the stability and reliability of AIM's accounting functionality, praising its management system flexibility.
- Users commend AIM for its stable and reliable accounting functionality, blending management systems with strong controls effectively.
- Users praise AIM for its ease of use, thanks to simple navigation and straightforward report analysis.
- Users value the flexibility of client management in AIM while maintaining robust accounting controls.
- Users praise AIM for its exceptional customer support, highlighting the dedicated service team that enhances their experience.
Cons
- Users find the accounting reporting challenging, noting that it can be clunky and difficult to navigate.
- Users face integration issues with AIM, struggling with messy tables and API compatibility problems with vendors.
- Users find the reporting issues in AIM cumbersome, citing challenges with its accounting and overall functionality.
- Users find the application errors problematic, leading to confusion and improper data display in the system.
- Users report bug issues in AIM, particularly with messy user-defined tables and API data display problems.
