Solera

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21 reviews
  • 6 profiles
  • 5 categories
Average star rating
4.4
Serving customers since
2005

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Identifix Direct-Hit

18 reviews

Identifix is an online source for vehicle diagnostics, factory-scheduled maintenance plans, and OEM service & repair information with a database of vehicle symptoms, short-cut tests, and confirmed fixes to help the diagnostic process.

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Qapter

2 reviews

For insurers, assessors, collision repair shops and leasing companies, Solera’s Qapter is an intelligent, end-to-end automated claims management solution to easily and accurately manage and grow your claims business.​ It is the only claims solution that bring A.I. directly into the claims workflow. What sets Qapter apart is pre-estimates are provided in under 30 minutes, the most comprehensive vehicle repair database with over 300M data points with none of from third parties, A.I. Image Capture can detect damage in under 1 second and can detect pre-existing damage, triage decision can now be made without the need for human intervention​ and sends total loss vehicles directly to appropriate location without the need for assessment.

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Solera

1 review

Through the power of data, Solera revolutionized the insurance claims processing industry by bringing transparency, efficiency and connectivity to a once fragmented process.

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Identifix ShopCentral

0 reviews

The all-new ShopCentral offers the simplest repair order workflow and most advanced functionality designed for single and multi-shop operations. ShopCentral is the most efficient, cloud-based auto repair shop management system on the market, empowering auto repair shops to optimize and easily manage daily repair order processes, customer communications, inventory, purchases, labor times, and billing.

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Autodata Platform

0 reviews

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Hollander

0 reviews

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Solera Reviews

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Star Rating
11
9
1
0
0
Find H.
FH
Find H.
Mid-Market (51-1000 emp.)
10/28/2026
Validated Reviewer
Review source: G2 invite

Helpful When Needed, but Could Use More Options

I like that Identifix Direct-Hit helps me remember what I need and helps me with certain ideas. I also like its programs and features, especially Direct-Hit and Direct Help, which are really useful when needed.
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
10/28/2026
Validated Reviewer
Review source: G2 invite

Easy Setup and Helpful OEM Manuals, but Repair Tools Need More Options

I like the OEM service manuals, and setting up Identifix Direct-Hit was very easy.
Amelia A.
AA
Amelia A.
Small-Business (50 or fewer emp.)
10/28/2026
Validated Reviewer
Review source: G2 invite

Pinpoints Problems and Makes Repairs Easy

I like that Identifix Direct-Hit gets straight to the point. It tells me exactly what needs to be repaired, what it’s called, and how to repair it. It pinpoints the problem and helps me fix it. I wasn’t really knowledgeable about automotive work at first, and it helped me learn what things are called and what they are. Setup was super quick and easy, self-explanatory, and I didn’t need any help. I think it works perfect all the way around.

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HQ Location:
Westlake, US

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What is Solera?

Solera Inc is a global leader in data and software solutions within the automotive, mobility, and property ecosystems. Founded in 2005, the company provides a wide range of services that help customers across the vehicle lifecycle, from buying and insuring to maintaining and selling vehicles. Solera's offerings include innovative data analytics, AI-driven insights, and a suite of applications that enhance decision-making processes and operational efficiencies. Their solutions are designed to support industries such as insurance, repair, and fleet management, ensuring streamlined operations and improved customer satisfaction.

Details

Year Founded
2005
Website
www.solera.com