# Best Hotel Management Software - Page 9

## How Many Hotel Management Software Products Does G2 Track?

**Total Products under this Category:** 390

### Category Stats (Aug 2026)

- **Average Rating:** 4.32/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings

_Last updated: August 01, 2026_

## How Does G2 Rank Hotel Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,300+ Authentic Reviews
- 390+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Hotel Management Software
 ![G2 Grid® for Hotel Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/hotel-management/grids.png?focus%5B%5D=20712&focus%5B%5D=42211&focus%5B%5D=7241&focus%5B%5D=47853&focus%5B%5D=56505&focus%5B%5D=79185&focus%5B%5D=21228&focus%5B%5D=49302)

Highlighted products: Mews, Cloudbeds, Oracle Hospitality OPERA Property Management System, SkyTouch Technology, HotelRunner, Canary Technologies, 360HMS, and StayNTouch Cloud PMS.

Underlying data: [Grid® JSON](https://www.g2.com/categories/hotel-management/grids.json?focus%5B%5D=mews&focus%5B%5D=cloudbeds&focus%5B%5D=oracle-hospitality-opera-property-management-system&focus%5B%5D=skytouch-technology&focus%5B%5D=hotelrunner&focus%5B%5D=canary-technologies&focus%5B%5D=360-mango-solutions-pvt-ltd-360hms&focus%5B%5D=stayntouch-cloud-pms)

**Sponsored**

### Reflectiz

Reflectiz is the AI-powered web exposure company trusted by hundreds of global organizations, including DAZN, Cox Communications, Village Roadshow, and Leeds United, to continuously monitor everything that executes on their live websites. Rather than scanning code or configuration, Reflectiz watches real browser execution, the actual scripts, pixels, and third and fourth-party tools running in front of your users, and applies AI to flag malicious behavior, unauthorized data flows, and compliance gaps the moment they appear. Reflectiz is built around four hubs that all run on this same engine. Security Hub continuously monitors every script and library executing on your site, catching Magecart-style skimming, supply chain attacks, and AI-generated threats that firewalls and perimeter tools were never built to see. Privacy Hub verifies that user data is only collected and shared the way your consent banner promises, supporting GDPR, CCPA, HIPAA, and PIPEDA. Offensive Hub runs continuous, agentic penetration testing, using AI agents to map applications and validate exploitable risks at up to 10x the capacity of manual pentesting. PCI Module automates PCI DSS 4.0.1 Requirements 6.4.3 and 11.6.1 with audit-ready evidence. Together, the four hubs give Security, Privacy, Compliance, and Digital teams one 360-degree view of web risk instead of four disconnected tools and reports. Reflectiz operates entirely remotely through its proprietary sandbox browser, with zero code changes, zero agents, and no access to sensitive data, typically going live within one business day. Its Exposure Rating draws on an intelligence database built from monitoring millions of websites, and the platform has been recognized with a 2026 Fortress Cyber Security Award, a 2025 Top InfoSec Innovator award, and G2 High Performer status. Customers frequently cite fast, hands-off onboarding and responsive support alongside a growing library of published case studies across e-commerce, financial services, and entertainment.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=434&secure%5Bchosen_at%5D=2026-08-07T23%3A21%3A56Z&secure%5Bdisplayable_resource_id%5D=1468&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=144601&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=144601&secure%5Bresource_id%5D=434&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fhotel-management%3FhsLang%3Den%26page%3D9&secure%5Btoken%5D=0d73622b9b95ff7c11b805ef53d1cda369044e90dc43f179e3445c646e7ff49f&secure%5Burl%5D=https%3A%2F%2Fwww.reflectiz.com%2Fbook-a-meeting%2F&secure%5Burl_type%5D=book_demo)

### [BookOne PMS](https://www.g2.com/products/bookone-pms/reviews)

BookOne PMS is an integrated Property Management System. It is the first true Hospitality OS designed specifically for the independent hotelier. BookOne PMS moves the industry from B2B SaaS to an AI Command Centre, providing a unified platform where every guest touchpoint, every department, and every rupee is managed from a single data core. Besides being a feature rich PMS it also includes Channel Manager, Booking Engine having all core modules such as Front office and reservations, House keeping and Maintenance, OTA and Channel Management, Direct Bookings, Guest experience and engagement, POS & Restaurant, Revenue Management (AI pricing), Integrations and Automations . It leverages PMS data to Marketing to realise full potentials of Cloud System .It is very handy with its intuitive mobile app that is available in ios and android which saves lots of time for the hotelier whether it is owner,manager or staff. At BookOne, we believe in Integration Marketing, not just standard marketing. Because our platform sits on top of your PMS—not alongside it—every Google Ad, Meta WhatsApp message, and campaign knows your real-time occupancy and rates. Five Acts. One Seamless Stay. Powered by BookOne AI- We automate the entire guest journey through a revolutionary "Seven Act" framework: Discovery: Integration with Google Hotel Center and Meta platforms. Pre-Arrival: Automated WhatsApp welcome messages and preference capture via BookOne Halo. Arrival: Zero-queue, AI-driven check-in. In-Stay: 24/7 multilingual concierge and IoT room controls. Revenue: Hourly rate optimization via VARO AI. Loyalty & Post-Stay: Automated review collection and guest retention. Integrations: A library of 100+ certified partners including HyperGuest, Razorpay, and Tally. The Revolution: Physical & Digital Automation- When a guest checks in, BookOne PMS doesn't just update your front desk. It executes a synchronized flow of actions simultaneously and automatically, without a single staff intervention: Smart Key Lock Integration: Unlocks the door and generates mobile keys. AC & Electricity Control: Activates room power and climate control upon check-in. WiFi Orchestration: Authenticates guest devices through the booking layer. Payment & Refund Flow: Handles split billing and instant reconciliation. Accounting Automation: Every transaction posts automatically to your financial systems (Tally sync). Sales Flow Automation: Moves corporate inquiries to confirmed bookings in one fluid motion. Why Independent Hotels Trust Us? With 400+ properties running entirely on the BookOne Suite, we help boutique hotels operate at half the cost and double the revenue. By connecting physical infrastructure—locks, AC, and WiFi—to the same data model as your OTA distribution and accounting, we eliminate the manual chaos that drains hotel staff time.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind BookOne PMS?

- **Seller:** [CredenceSoft](https://www.g2.com/sellers/credencesoft-9ad0aee2-e8b4-4b19-bdca-f093aefaa735)
- **Year Founded:** 2018
- **HQ Location:** Hobsonville, NZ
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b603909575f863a925cf427444cc2527188b927f18ce07e47fb2455f1638aab6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcredencesoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
63 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of BookOne PMS?

**["Streamlined Hotel Management with Ease"](https://www.g2.com/survey_responses/bookone-pms-review-12947942)**

**Rating:** 4.5/5.0 stars

_— Richard D._

[Read full review](https://www.g2.com/survey_responses/bookone-pms-review-12947942)

### [Cenium Hospitality ERP](https://www.g2.com/products/cenium-hospitality-erp/reviews)

Scalable hospitality ERP solution for management information integration across an entire organization.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Cenium Hospitality ERP?

- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 10.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Cenium Hospitality ERP?

- **Seller:** [Cenium Hospitality](https://www.g2.com/sellers/cenium-hospitality)
- **Year Founded:** 2003
- **HQ Location:** Oslo, NO
- **Twitter:** @Cenium  
35 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=298178e69a51018601e252d3ad8677fdf774b2bd1a093f06c85530c1760e9f81&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcenium%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Cenium Hospitality ERP?

**["The complete Hospitality Software"](https://www.g2.com/survey_responses/cenium-hospitality-erp-review-7160494)**

**Rating:** 5.0/5.0 stars

_— Dhruv M._

[Read full review](https://www.g2.com/survey_responses/cenium-hospitality-erp-review-7160494)

### [Check SCM](https://www.g2.com/products/check-scm/reviews)

Check systems contain a singular platform for purchasing which includes mandatory components to ensure consistency and accuracy are maintained.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Check SCM?

- **Seller:** [Moreton Bay Technology](https://www.g2.com/sellers/moreton-bay-technology-ff424a35-418b-4349-a04c-de6626569134)
- **Year Founded:** 1990
- **HQ Location:** Sydney, AU
- **Twitter:** @MBTCheck  
13 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f37cd40553190e48e4ff1134c2a2fea9e875c4ab272b0e8ae6d08f0a15161253&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10347300&secure%5Burl_type%5D=linkedin_company_website)  
81 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Check SCM?

**["SCM IS A GOOD PROCESS WHERE WE INCREASED THE BUSIENSS THIS TOOL HELP US TO OPTIMISE THE PROCESS"](https://www.g2.com/survey_responses/check-scm-review-7114454)**

**Rating:** 5.0/5.0 stars

_— Verified User in Automotive_

[Read full review](https://www.g2.com/survey_responses/check-scm-review-7114454)

### [Clarity Hotel Manager](https://www.g2.com/products/clarity-hotel-manager/reviews)

Hotel management system. Features: Reservations, Reception, Housekeeping, and Management.

**Average Rating:** 3.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Clarity Hotel Manager?

- **Seller:** [Clarity Hospitality Software Solutions](https://www.g2.com/sellers/clarity-hospitality-software-solutions-0af48b88-4273-4d35-a4f9-5cca7cacf992)
- **Year Founded:** 1994
- **HQ Location:** Auckland, NZ
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c0bd1c287a221e032027de36d3f183c135f625e29be7277c60e559101ee57cfe&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclarity-hospitality-software-solutions&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are G2 Users Discussing About Clarity Hotel Manager?

- [What is Clarity Hotel Manager used for?](https://www.g2.com/discussions/what-is-clarity-hotel-manager-used-for)

### [Clerk Hotel](https://www.g2.com/products/clerk-hotel/reviews)

Manage your hotel from any location with Clerk Hotel.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Clerk Hotel?

- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 10.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Clerk Hotel?

- **Seller:** [Clerk](https://www.g2.com/sellers/clerk)
- **Year Founded:** 2012
- **HQ Location:** Miami, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4a160a900b2710a11c01038baacc22d42eb0df9741efc22b4f491cb883126182&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclerkhotel&secure%5Burl_type%5D=linkedin_company_website)  
585 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 200% Small

#### What Are Recent G2 Reviews of Clerk Hotel?

**["Managing Hotels Rooms, Rates & Inventory"](https://www.g2.com/survey_responses/clerk-hotel-review-5413412)**

**Rating:** 5.0/5.0 stars

_— Isabelle C._

[Read full review](https://www.g2.com/survey_responses/clerk-hotel-review-5413412)

#### What Are G2 Users Discussing About Clerk Hotel?

- [What is Clerk Hotel used for?](https://www.g2.com/discussions/what-is-clerk-hotel-used-for)

### [CMS Hospitality](https://www.g2.com/products/cms-hospitality/reviews)

With over 30 years experience in delivering hospitality software solutions, CMS Hospitality offers powerful, scalable yet easy to use applications for the hospitality industry. Whether you're running a resort, hotel, or hostel CMS Hospitality offers the most complete solution in hotel property management software. CMS is designed to suit your needs and provide you with a highly experienced support and installations team, with a unique understanding of the hospitality industry. CMS is an integrated solution of enterprise level software applications, which have been designed to international standards. CMS Hospitality has offices in Australia, New Zealand and the UK, which support GuestCentrix in over 25 countries. The company, and its staff, are professional and reliable, and offer enterprise level solutions to a growing customer base. CMS Hospitality actively employs staff with hospitality operations backgrounds, so we understand the industry and can directly relate to customer requirements. We believe that post installation Service and Support is as important as software functionality, and strive to provide excellent service at all times. CMS Hospitality works with our clients to provide a total solution to meet their needs.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind CMS Hospitality?

- **Seller:** [CMS Hospitality](https://www.g2.com/sellers/cms-hospitality)
- **Year Founded:** 1983
- **HQ Location:** Parkside, AU
- **Twitter:** @CMSHospitality  
469 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=208ed31afe361e887a262785634356807349e6b4b0eff7870163e50afb869c26&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcms-hospitality%2F&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of CMS Hospitality?

**["GuestCentrix CRS"](https://www.g2.com/survey_responses/cms-hospitality-review-1593572)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/cms-hospitality-review-1593572)

#### What Are G2 Users Discussing About CMS Hospitality?

- [What is CMS Hospitality used for?](https://www.g2.com/discussions/what-is-cms-hospitality-used-for)

### [DigiStay](https://www.g2.com/products/digistay/reviews)

DigiStay is a smart operating system built to simplify and modernize short-term stay operations. Whether it’s a boutique property, serviced apartment, homestay, or hostel—DigiStay replaces manual check-ins, paperwork, and outdated workflows with a seamless, AI-driven guest experience. Most short-stay properties still rely on pen-and-paper registers, phone-based coordination, and fragmented tools. The result? Delayed check-ins, inconsistent service, overwhelmed staff, and lost upsell opportunities. DigiStay solves this by acting like your AI-powered hotel manager, handling the entire guest journey—from arrival to departure—so you don’t have to. What DigiStay does: Enables 100% digital check-ins through a simple mobile web link—no app required Automates common tasks like ID collection, food ordering, and invoicing Handles guest queries and service requests via a user-friendly web interface Helps boost revenue through built-in upselling tools and smart recommendations Provides a central dashboard for tracking performance and guest flows in real time DigiStay is designed for ease. Staff can start using it in minutes, with no training or tech background. The AI logic ensures guests are guided through every step—from scanning their ID to making a food order—without needing front desk support. This drastically reduces operational load and improves service quality even during peak hours. What makes DigiStay unique is its full-stack approach: while most solutions plug into existing tools, DigiStay replaces them. One system, one flow, zero friction. Already live across multiple short-stay properties, DigiStay is proving how a digital-first approach can improve guest satisfaction, reduce chaos, and unlock new revenue streams. As new features roll out—like channel management, dynamic pricing, and AI-driven guest personalization—property owners will be able to automate more and manage less. If you're managing a short-term rental property and want to deliver a smooth, modern experience without adding more staff or software, DigiStay is your AI hotel manager—ready to work 24/7.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate DigiStay?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 10.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind DigiStay?

- **Seller:** [DigiStay](https://www.g2.com/sellers/digistay)
- **Year Founded:** 2024
- **HQ Location:** Dehradun, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9631da3335ef43643bef476849e8d3f2fff0d1f1de673ab349640a5f2b42fc47&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdigistay%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of DigiStay?

**["Best platform to elevate guest experience"](https://www.g2.com/survey_responses/digistay-review-11292389)**

**Rating:** 5.0/5.0 stars

_— Verified User in Leisure, Travel & Tourism_

[Read full review](https://www.g2.com/survey_responses/digistay-review-11292389)

### [Domotel PMS](https://www.g2.com/products/domotel-pms/reviews)

Hotel facility & property management solution with reservation, POS, client and staff management, stockroom and occupancy management.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Domotel PMS?

- **Reporting and Analytics:** 8.3/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Domotel PMS?

- **Seller:** [Ictel Engineers](https://www.g2.com/sellers/ictel-engineers)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Domotel PMS?

**["Luxury at its best"](https://www.g2.com/survey_responses/domotel-pms-review-7578113)**

**Rating:** 4.0/5.0 stars

_— Upasana K._

[Read full review](https://www.g2.com/survey_responses/domotel-pms-review-7578113)

### [Fidelity PMS](https://www.g2.com/products/fidelity-pms/reviews)

Hotelinco is an online front office system designed for the specific needs of small and mid-sized hotel business: small hotels, boutique hotels, apartments.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Fidelity PMS?

- **Seller:** [MAIS Systems](https://www.g2.com/sellers/mais-systems)
- **Year Founded:** 1989
- **HQ Location:** Ljubljana, SI
- **Twitter:** @MAISSystems  
7 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ce33d1f565dddaa1501282d7acae163d899a71d260f1a7ae9165a62eed70ae57&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmais-information-systems%2F%3ForiginalSubdomain%3Dsi&secure%5Burl_type%5D=linkedin_company_website)  
9 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of Fidelity PMS?

**["Easy to understand user interface"](https://www.g2.com/survey_responses/fidelity-pms-review-7114296)**

**Rating:** 5.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/fidelity-pms-review-7114296)

### [Five Star](https://www.g2.com/products/five-star/reviews)

Five Star is a comprehensive hotel management software designed to streamline operations and enhance guest experiences for hospitality businesses. It offers an intuitive interface that simplifies daily tasks, allowing hotel staff to focus on delivering exceptional service. Key Features and Functionality: - Reservation Management: Efficiently handle bookings, cancellations, and modifications to optimize room occupancy. - Front Desk Operations: Manage check-ins, check-outs, and guest inquiries seamlessly. - Housekeeping Coordination: Assign and monitor housekeeping tasks to ensure rooms are prepared promptly. - Billing and Invoicing: Generate accurate invoices and process payments with ease. - Reporting and Analytics: Access detailed reports on occupancy rates, revenue, and other key performance indicators. - Integration Capabilities: Connect with third-party applications such as point-of-sale systems and online booking platforms. Primary Value and Solutions Provided: Five Star addresses the complexities of hotel management by automating routine processes, reducing manual errors, and providing real-time insights into operations. This leads to improved efficiency, increased revenue, and enhanced guest satisfaction. By centralizing various functions into a single platform, Five Star empowers hoteliers to make informed decisions and deliver a superior hospitality experience.

**Average Rating:** 2.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Five Star?

- **Seller:** [Five Star Hotel Software](https://www.g2.com/sellers/five-star-hotel-software)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are G2 Users Discussing About Five Star?

- [What is Five Star used for?](https://www.g2.com/discussions/what-is-five-star-used-for)

### [Frontdesk Anywhere](https://www.g2.com/products/frontdesk-anywhere/reviews)

Frontdesk Anywhere offers a complete Cloud based solution for Hotels.It manages your property, Online Distribution and revenue effortlessly through the cloud.

**Average Rating:** 2.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Frontdesk Anywhere?

- **Reporting and Analytics:** 5.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 5.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 5.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Frontdesk Anywhere?

- **Seller:** [Frontdesk Anywhere](https://www.g2.com/sellers/frontdesk-anywhere)
- **HQ Location:** San Francisco, US
- **Twitter:** @HotelSoftware  
1,909 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3aa572817d43ef21f6430bcfb04f282c8b49eca9f775a8f383e995999211cad1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffrontdesk-anywhere&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are G2 Users Discussing About Frontdesk Anywhere?

- [What is Frontdesk Anywhere used for?](https://www.g2.com/discussions/what-is-frontdesk-anywhere-used-for)

### [Guest Tracker](https://www.g2.com/products/guest-tracker/reviews)

Hotel Reservation Systems for all sizes and types of hotels.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Guest Tracker?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Guest Tracker?

- **Seller:** [TCS Systems](https://www.g2.com/sellers/tcs-systems)
- **HQ Location:** VALLEY COTTAGE, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9e1cda99d46302f6e5d09833acfe5c717424f0acc20818257c2641697dc92efe&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ft.c.s.-inc.&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Guest Tracker?

**["Lives Up to Its Name"](https://www.g2.com/survey_responses/guest-tracker-review-3692071)**

**Rating:** 4.5/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/guest-tracker-review-3692071)

#### What Are G2 Users Discussing About Guest Tracker?

- [What is Guest Tracker used for?](https://www.g2.com/discussions/guest-tracker-what-is-guest-tracker-used-for)
- [What is Guest Tracker used for?](https://www.g2.com/discussions/what-is-guest-tracker-used-for)

### [HERO Hospitality PBX](https://www.g2.com/products/hero-hospitality-pbx/reviews)

Based on Dialexia’s award-winning Hosted PBX software, HERO Hospitality is a hosted PBX software solution built specifically for hotels & other hospitality environments.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate HERO Hospitality PBX?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind HERO Hospitality PBX?

- **Seller:** [Dialexia](https://www.g2.com/sellers/dialexia)
- **Year Founded:** 2001
- **HQ Location:** montreal, CA
- **Twitter:** @Dialexia  
202 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=51c10f5f2577e331f92f7c363be13af3a834d96063aba2678da4b4d18817870a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdialexia-communications&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of HERO Hospitality PBX?

**["Amazing experience"](https://www.g2.com/survey_responses/hero-hospitality-pbx-review-3299108)**

**Rating:** 4.0/5.0 stars

_— Pepe P._

[Read full review](https://www.g2.com/survey_responses/hero-hospitality-pbx-review-3299108)

#### What Are G2 Users Discussing About HERO Hospitality PBX?

- [What is HERO Hospitality PBX used for?](https://www.g2.com/discussions/what-is-hero-hospitality-pbx-used-for)

### [HGHworld Hotel Management System](https://www.g2.com/products/hghworld-hotel-management-system/reviews)

MGHworld's Hotel Management System is a cloud based application which takes care of all of your day-to-day hotel management tasks. This system is filled with easy to use features which will make your Frontdesk, room inventory, accounting task, client record history and POS (point of sales) organized.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind HGHworld Hotel Management System?

- **Seller:** [MGH World Travel Solutions](https://www.g2.com/sellers/mgh-world-travel-solutions)
- **Year Founded:** 2010
- **HQ Location:** NOIDA, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7bcd63dd1ef91f1a014abfa2c3e107ee7c9bbb8b120a33a966803a18a13937fb&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmyguesthouse-com&secure%5Burl_type%5D=linkedin_company_website)  
39 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of HGHworld Hotel Management System?

**["Beautiful System"](https://www.g2.com/survey_responses/hghworld-hotel-management-system-review-7106565)**

**Rating:** 5.0/5.0 stars

_— Verified User in Motion Pictures and Film_

[Read full review](https://www.g2.com/survey_responses/hghworld-hotel-management-system-review-7106565)

### [Hipar Hotel Management](https://www.g2.com/products/hipar-hotel-management/reviews)

Hipar provides cloud based hotel management solution designed to automate your front office, housekeeping, room service, accounting, and more.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Hipar Hotel Management?

- **Seller:** [Hipar](https://www.g2.com/sellers/hipar)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of Hipar Hotel Management?

**["Hipar for profitability"](https://www.g2.com/survey_responses/hipar-hotel-management-review-7105427)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/hipar-hotel-management-review-7105427)

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Similar Categories

- [Catering](/categories/catering)
- [Channel Management](/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e)

- [Concierge](/categories/concierge)
- [Guest Messaging](/categories/guest-messaging)

- [Hotel Revenue Management Systems (RMS)](/categories/hotel-revenue-management-systems-rms)

[Browse Hotel Management Themes](/categories/hotel-management/themes)

 ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan")
NK

Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)

Updated March 3, 2025

Hotel management software helps hoteliers manage front desk tasks and day-to-day operations, from room bookings and guest services to sales and marketing. These specialized property management solutions may be sold as desktop or cloud applications, with the latter providing more flexibility for staff to engage with guests and maintain greater control over the property. While the full features of hotel management products vary, users can at least expect reservation and room management, guest CRM, staff workflow management, and email communication features. Some products may offer functionalities of [restaurant POS systems](https://www.g2.com/categories/restaurant-pos) for on-premise dining, native or integrated [vendor management](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e), and marketing and loyalty program capabilities. Basic financial reporting and accounting features usually exist as well; however, integration with dedicated [accounting software](https://www.g2.com/categories/accounting) may be necessary.

For larger hotels and chains, a [good hotel management software](https://learn.g2.com/best-hotel-management-software) is necessary to provide guests with a smooth check-in and check-out process, improve staff productivity, and optimize revenue. Products in this category go beyond managing reservation systems to cover the entire guest journey and keep daily operations running. In contrast, products in G2’s [hotel reservations software](https://www.g2.com/categories/hotel-reservations) category are point solutions for smaller hotel and lodging businesses that need a booking engine. For this reason, products in these two categories are mutually exclusive.

To qualify for inclusion in the Hotel Management category, a product must:

- Track and monitor hotel administration activities such as housekeeping or maintenance
- Manage availability and rates for rooms, conference venues, or other facilities, and support check-in and check-out processes
- Provide guest communication and/or sales marketing tools
- Provide OTA/GDS integration either through built-in or third-party channel managers

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