Best Hotel Management Software - Page 9

How Many Hotel Management Software Products Does G2 Track?

Total Products under this Category: 683

Category Stats (Oct 2026)

  • Average Rating: 4.33/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: SkyTouch Technology (+0.09%) - Among all products in this category, SkyTouch Technology recorded the largest rating increase compared to last month

Last updated: October 23, 2026

How Does G2 Rank Hotel Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 1,300+ Authentic Reviews
  • 683+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Hotel Management Software

G2 Grid® for Hotel Management Software plotting products by satisfaction and market presence

Highlighted products: Mews, Oracle Hospitality OPERA Property Management System, roommaster, Canary Technologies, HelloShift, HotelRunner, SkyTouch Technology, and Cloudbeds.

Underlying data: [Grid® JSON](https://www.g2.com/categories/hotel-management/grids.json?focus%5B%5D=mews&focus%5B%5D=oracle-hospitality-opera-property-management-system&focus%5B%5D=roommaster&focus%5B%5D=canary-technologies&focus%5B%5D=helloshift&focus%5B%5D=hotelrunner&focus%5B%5D=skytouch-technology&focus%5B%5D=cloudbeds)

BookingMaster

Booking Master – the all-in-one hotel management solution designed to elevate your property’s performance, whether you're managing a budget hotel, a boutique stay, a luxury retreat, or a resort. This powerful system streamlines operations and boosts your booking efficiency, helping you maximize revenue like never before. One of its standout features is the User Role Management tool, which safeguards your property by minimizing theft risks and preventing profit leakage, ensuring smooth, secure business operations. Affordable, secure, and incredibly user-friendly, Booking Master helps you increase online bookings effortlessly and drive substantial growth. Simplify your day-to-day operations and unlock new levels of profitability with the ultimate hotel management solution. Trust Booking Master to transform your business today!

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate BookingMaster?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind BookingMaster?

  • Seller: Booking Master
  • Year Founded: 2016
  • HQ Location: Kolkata, IN
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®
  • Phone: +91 9230994738

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of BookingMaster?

BookOn4D

Hotel Booking Software by Bookon4d-a real time online reservation system, channel manager for hotels, BnBs, hostels.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate BookOn4D?

  • Reporting and Analytics: 8.3/10 (Category avg: 8.7/10)
  • Facility Maintenance: 8.3/10 (Category avg: 8.8/10)
  • Revenue Management: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind BookOn4D?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of BookOn4D?

BookOne PMS

BookOne PMS is an integrated Property Management System. It is the first true Hospitality OS designed specifically for the independent hotelier. BookOne PMS moves the industry from B2B SaaS to an AI Command Centre, providing a unified platform where every guest touchpoint, every department, and every rupee is managed from a single data core. Besides being a feature rich PMS it also includes Channel Manager, Booking Engine having all core modules such as Front office and reservations, House keeping and Maintenance, OTA and Channel Management, Direct Bookings, Guest experience and engagement, POS & Restaurant, Revenue Management (AI pricing), Integrations and Automations . It leverages PMS data to Marketing to realise full potentials of Cloud System .It is very handy with its intuitive mobile app that is available in ios and android which saves lots of time for the hotelier whether it is owner,manager or staff. At BookOne, we believe in Integration Marketing, not just standard marketing. Because our platform sits on top of your PMS—not alongside it—every Google Ad, Meta WhatsApp message, and campaign knows your real-time occupancy and rates. Five Acts. One Seamless Stay. Powered by BookOne AI- We automate the entire guest journey through a revolutionary "Seven Act" framework: Discovery: Integration with Google Hotel Center and Meta platforms. Pre-Arrival: Automated WhatsApp welcome messages and preference capture via BookOne Halo. Arrival: Zero-queue, AI-driven check-in. In-Stay: 24/7 multilingual concierge and IoT room controls. Revenue: Hourly rate optimization via VARO AI. Loyalty & Post-Stay: Automated review collection and guest retention. Integrations: A library of 100+ certified partners including HyperGuest, Razorpay, and Tally. The Revolution: Physical & Digital Automation- When a guest checks in, BookOne PMS doesn't just update your front desk. It executes a synchronized flow of actions simultaneously and automatically, without a single staff intervention: Smart Key Lock Integration: Unlocks the door and generates mobile keys. AC & Electricity Control: Activates room power and climate control upon check-in. WiFi Orchestration: Authenticates guest devices through the booking layer. Payment & Refund Flow: Handles split billing and instant reconciliation. Accounting Automation: Every transaction posts automatically to your financial systems (Tally sync). Sales Flow Automation: Moves corporate inquiries to confirmed bookings in one fluid motion. Why Independent Hotels Trust Us? With 400+ properties running entirely on the BookOne Suite, we help boutique hotels operate at half the cost and double the revenue. By connecting physical infrastructure—locks, AC, and WiFi—to the same data model as your OTA distribution and accounting, we eliminate the manual chaos that drains hotel staff time.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind BookOne PMS?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of BookOne PMS?

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Cenium Hospitality ERP

Scalable hospitality ERP solution for management information integration across an entire organization.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Cenium Hospitality ERP?

  • Reporting and Analytics: 10.0/10 (Category avg: 8.7/10)
  • Facility Maintenance: 10.0/10 (Category avg: 8.8/10)
  • Revenue Management: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Cenium Hospitality ERP?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Cenium Hospitality ERP?

Check SCM

Check systems contain a singular platform for purchasing which includes mandatory components to ensure consistency and accuracy are maintained.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Check SCM?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Check SCM?

Clerk Hotel

Manage your hotel from any location with Clerk Hotel.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Clerk Hotel?

  • Reporting and Analytics: 10.0/10 (Category avg: 8.7/10)
  • Facility Maintenance: 10.0/10 (Category avg: 8.8/10)
  • Revenue Management: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Clerk Hotel?

  • Seller: Clerk
  • Year Founded: 2012
  • HQ Location: Miami, US
  • LinkedIn® Page: www.linkedin.com
    671 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 200% Small

What Are Recent G2 Reviews of Clerk Hotel?

What Are G2 Users Discussing About Clerk Hotel?

CMS Hospitality

With over 30 years experience in delivering hospitality software solutions, CMS Hospitality offers powerful, scalable yet easy to use applications for the hospitality industry. Whether you're running a resort, hotel, or hostel CMS Hospitality offers the most complete solution in hotel property management software. CMS is designed to suit your needs and provide you with a highly experienced support and installations team, with a unique understanding of the hospitality industry. CMS is an integrated solution of enterprise level software applications, which have been designed to international standards. CMS Hospitality has offices in Australia, New Zealand and the UK, which support GuestCentrix in over 25 countries. The company, and its staff, are professional and reliable, and offer enterprise level solutions to a growing customer base. CMS Hospitality actively employs staff with hospitality operations backgrounds, so we understand the industry and can directly relate to customer requirements. We believe that post installation Service and Support is as important as software functionality, and strive to provide excellent service at all times. CMS Hospitality works with our clients to provide a total solution to meet their needs.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind CMS Hospitality?

  • Seller: CMS Hospitality
  • Year Founded: 1983
  • HQ Location: Parkside, AU
  • Twitter: @CMSHospitality
    469 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    18 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of CMS Hospitality?

What Are G2 Users Discussing About CMS Hospitality?

DigiStay

DigiStay is a smart operating system built to simplify and modernize short-term stay operations. Whether it’s a boutique property, serviced apartment, homestay, or hostel—DigiStay replaces manual check-ins, paperwork, and outdated workflows with a seamless, AI-driven guest experience. Most short-stay properties still rely on pen-and-paper registers, phone-based coordination, and fragmented tools. The result? Delayed check-ins, inconsistent service, overwhelmed staff, and lost upsell opportunities. DigiStay solves this by acting like your AI-powered hotel manager, handling the entire guest journey—from arrival to departure—so you don’t have to. What DigiStay does: Enables 100% digital check-ins through a simple mobile web link—no app required Automates common tasks like ID collection, food ordering, and invoicing Handles guest queries and service requests via a user-friendly web interface Helps boost revenue through built-in upselling tools and smart recommendations Provides a central dashboard for tracking performance and guest flows in real time DigiStay is designed for ease. Staff can start using it in minutes, with no training or tech background. The AI logic ensures guests are guided through every step—from scanning their ID to making a food order—without needing front desk support. This drastically reduces operational load and improves service quality even during peak hours. What makes DigiStay unique is its full-stack approach: while most solutions plug into existing tools, DigiStay replaces them. One system, one flow, zero friction. Already live across multiple short-stay properties, DigiStay is proving how a digital-first approach can improve guest satisfaction, reduce chaos, and unlock new revenue streams. As new features roll out—like channel management, dynamic pricing, and AI-driven guest personalization—property owners will be able to automate more and manage less. If you're managing a short-term rental property and want to deliver a smooth, modern experience without adding more staff or software, DigiStay is your AI hotel manager—ready to work 24/7.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate DigiStay?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.6/10)
  • Reporting and Analytics: 10.0/10 (Category avg: 8.7/10)
  • Facility Maintenance: 10.0/10 (Category avg: 8.8/10)
  • Revenue Management: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind DigiStay?

  • Seller: DigiStay
  • Year Founded: 2024
  • HQ Location: Dehradun, IN
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of DigiStay?

Domotel PMS

Hotel facility & property management solution with reservation, POS, client and staff management, stockroom and occupancy management.

Average Rating: 4.0/5.0

Total Reviews: 1

How Do G2 Users Rate Domotel PMS?

  • Reporting and Analytics: 8.3/10 (Category avg: 8.7/10)
  • Facility Maintenance: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Domotel PMS?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Domotel PMS?

Fidelity PMS

Hotelinco is an online front office system designed for the specific needs of small and mid-sized hotel business: small hotels, boutique hotels, apartments.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Fidelity PMS?

  • Seller: MAIS Systems
  • Year Founded: 1989
  • HQ Location: Ljubljana, SI
  • Twitter: @MAISSystems
    7 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of Fidelity PMS?

Five Star

Five Star is a comprehensive hotel management software designed to streamline operations and enhance guest experiences for hospitality businesses. It offers an intuitive interface that simplifies daily tasks, allowing hotel staff to focus on delivering exceptional service. Key Features and Functionality: - Reservation Management: Efficiently handle bookings, cancellations, and modifications to optimize room occupancy. - Front Desk Operations: Manage check-ins, check-outs, and guest inquiries seamlessly. - Housekeeping Coordination: Assign and monitor housekeeping tasks to ensure rooms are prepared promptly. - Billing and Invoicing: Generate accurate invoices and process payments with ease. - Reporting and Analytics: Access detailed reports on occupancy rates, revenue, and other key performance indicators. - Integration Capabilities: Connect with third-party applications such as point-of-sale systems and online booking platforms. Primary Value and Solutions Provided: Five Star addresses the complexities of hotel management by automating routine processes, reducing manual errors, and providing real-time insights into operations. This leads to improved efficiency, increased revenue, and enhanced guest satisfaction. By centralizing various functions into a single platform, Five Star empowers hoteliers to make informed decisions and deliver a superior hospitality experience.

Average Rating: 2.5/5.0

Total Reviews: 1

Who Is the Company Behind Five Star?

Who Uses This Product?

  • Company Size: 100% Small

What Are G2 Users Discussing About Five Star?

Frontdesk Anywhere

Frontdesk Anywhere offers a complete Cloud based solution for Hotels.It manages your property, Online Distribution and revenue effortlessly through the cloud.

Average Rating: 2.0/5.0

Total Reviews: 1

How Do G2 Users Rate Frontdesk Anywhere?

  • Reporting and Analytics: 5.0/10 (Category avg: 8.7/10)
  • Facility Maintenance: 5.0/10 (Category avg: 8.8/10)
  • Revenue Management: 5.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Frontdesk Anywhere?

Who Uses This Product?

  • Company Size: 100% Medium

What Are G2 Users Discussing About Frontdesk Anywhere?

Guest Tracker

Hotel Reservation Systems for all sizes and types of hotels.

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate Guest Tracker?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Guest Tracker?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Guest Tracker?

What Are G2 Users Discussing About Guest Tracker?

HERO Hospitality PBX

Based on Dialexia’s award-winning Hosted PBX software, HERO Hospitality is a hosted PBX software solution built specifically for hotels & other hospitality environments.

Average Rating: 4.0/5.0

Total Reviews: 1

How Do G2 Users Rate HERO Hospitality PBX?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 8.6/10)

Who Is the Company Behind HERO Hospitality PBX?

  • Seller: Dialexia
  • Year Founded: 2001
  • HQ Location: montreal, CA
  • Twitter: @Dialexia
    202 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of HERO Hospitality PBX?

What Are G2 Users Discussing About HERO Hospitality PBX?

Neya Kumaresan
NK
Researched and written by Neya Kumaresan
Updated March 3, 2025