---
title: HERO Hospitality PBX Reviews
meta_title: 'HERO Hospitality PBX Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how HERO Hospitality PBX works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 1
  scale: '5'
date_modified: '2026-03-01'
parent_category:
  name: Hotel
  url: https://www.g2.com/categories/hotel
---

# HERO Hospitality PBX Reviews
**Vendor:** Dialexia  
**Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1
## About HERO Hospitality PBX
Based on Dialexia’s award-winning Hosted PBX software, HERO Hospitality is a hosted PBX software solution built specifically for hotels & other hospitality environments.




## HERO Hospitality PBX Reviews
  ### 1. Amazing experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pepe P. | Sir, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2019

**What do you like best about HERO Hospitality PBX?**

It really helped a lot while trying to find a good hotel.

**What do you dislike about HERO Hospitality PBX?**

Maybe it could be easier to use, but it was pretty nice.

**What problems is HERO Hospitality PBX solving and how is that benefiting you?**

Finding a place to sleep.


## HERO Hospitality PBX Discussions
  - [What is HERO Hospitality PBX used for?](https://www.g2.com/discussions/what-is-hero-hospitality-pbx-used-for)

- [View HERO Hospitality PBX pricing details and edition comparison](https://www.g2.com/products/hero-hospitality-pbx/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-06+08%3A20%3A02+-0500&secure%5Bsession_id%5D=4a095d1d-770a-4a78-873a-6a9ae0e63287&secure%5Btoken%5D=f5f4a27847722cb9570376edf4dd6e10e4e32d19019c66b5b2d661d43db890ba&format=llm_user)

## HERO Hospitality PBX Features
**Property Management**
- Room Inventory
- Revenue Management
- Facility Maintenance
- Distribution Management
- Multi-Channel Distribution
- Discount Management
- Reservations Management
- Restriction Management
- Promotions Management
- Employee Management
- Channel Management
- Task Management
- Billing Rate Management
- Template Management
- Price/Margin Management
- Booking Management
- Contact Management
- Multi-Channel Management
- Availability Management
- User Management
- Calendar Management
- Invoice Management
- Inventory Management
- Front Desk Management
- Housekeeping Management
- Maintenance Management
- Website Management
- Guest Experience Management
- Email Management
- Communications Management
- Reviews Management
- Tax Management
- Document Management
- Work Order Management
- Spa/Activity Management
- Financial Management

**Guest Management**
- Central Reservation System
- Marketing and Loyalty Programs
- Guest Messaging
- Multi-Channel Marketing
- SMS Messaging

**Staff Management**
- Housekeeping
- Shift Scheduling
- Maintenance Scheduling

**Platform**
- Reporting and Analytics
- Channel Manager Integration
- Website Integration
- Channel Analytics

**Agentic AI - Hotel Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Multi-Language
- Marketing Automation

**Additional Functionality**
- Billing & Invoicing
- Reporting & Statistics
- Multi-Location
- Event Calendar
- Mobile Access
- Customizable Reports
- Customizable Fields
- Accounting
- Online Booking
- Customizable Branding
- Room Booking
- Email Templates
- Electronic Payments
- Data Import/Export
- Search/Filter
- Real-Time Data
- Dynamic Pricing
- Multi-Channel Sync
- AI Copilot
- API
- Alerts/Notifications
- Kill Switch
- Drag & Drop
- Customizable Templates
- Credit Card Processing
- Activity Dashboard
- Generative AI
- Payment Processing
- Multi-Currency
- Point of Sale (POS)
- Customer Database
- CRM
- Customer History
- Availability Indicator
- Ratings/Reviews
- Data Synchronization
- Built-in Accounting
- Guest Check-in/Check-out
- Single Property

## Top HERO Hospitality PBX Alternatives
  - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews)
  - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (63 reviews)
  - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews)