Best Help Desk Software - Page 36

Sabio Virtual

SB Assistant

SB Assistant is a software suite for small US service businesses: three apps, one account, one login, one bill. SB Time Tracker: live timers, manual entry, and calendar views. Approved hours flow straight into branded invoices with a hosted payment page (card or ACH), scheduled retainers, automatic payment reminders, project profitability with cost vs billable rates, and QuickBooks Online sync. CSV import from Harvest or Toggl. SB Project Management: list, kanban, and cross-project timeline views with task dependencies, custom fields, uncapped automation rules, and AI agent access over MCP. SB CRM: contacts, companies, and a drag-and-drop deal pipeline with weighted forecasting, follow-up reminders, and embeddable web contact forms. Pricing is flat: $14 per seat per month, every app and every feature included. No tiers, no feature gates, no sales calls. Client portal users are free. Start with a 30-day free trial, no credit card required. Built and supported by the founder.

Scopedesk

Help Desk Software for Teams as well as Customers

sDesk

Secure Desk

SecureDesk is a secure, self-hosted remote support platform with encrypted access, giving IT teams full control over every session.

Selvo

Selvo is a knowledge base software solution that helps SaaS teams build and maintain customer-facing help centers with flat-rate pricing and no per-seat fees. Most knowledge base tools are either part of a larger support suite -- with pricing and complexity to match -- or they are simple but look unprofessional. Selvo occupies the space between: a standalone help center product with a polished default design, a rich text editor, and pricing that starts at $19 per month. The product is built for software companies with 5 to 50 employees. Common users include SaaS founders setting up their first help center, first support hires organizing scattered documentation, and small teams replacing DIY solutions like published Google Docs or Notion pages. Core features include: - Article editor with rich text formatting -- write, format, and publish help articles without developer involvement - Collections, categories, and search -- organize content so customers find answers before contacting support - Custom domains and full branding control -- match the help center to the product with custom colors, logos, fonts, and layout - Embeddable help widget -- surface relevant articles inside the product experience - Analytics dashboard -- track page views, search queries, and article-level performance to identify gaps in coverage All paid plans include unlimited team members. Pricing is flat-rate: Free, $19 per month (Starter), $49 per month (Pro), and $99 per month (Enterprise). There are no per-seat charges, no AI usage limits, and no gated pricing pages. Teams collaborate using admin, editor, and viewer roles. Higher-tier plans support multiple help centers per workspace. Selvo is not a help desk. It does not include ticketing, chatbots, or live chat. It is a focused help center tool for teams that want one thing done well.

SemanticForce Omnichannel HelpDesk

The platform helps to identify messages requiring immediate reaction. With SemanticForce Omnichannel Helpdesk reply and engage across 50+ channels including social networks, messengers, app stores as well as review sites and forums within a single window. Scale with AI.

Seraph

This modular system is highly adaptable for any support business and in addiction to the core modules, has the ability to be adapted and grown with additional modules available through its open source libraries.

ServiceCheck

Increase revenue and profits. Improve operations. Enhance engagement and Gain valuable brand insight with ServiceCheck’s engagement tools.

ServiceHelpHQ

Service Hub

ServiceTracCRM

Make your teams more efficient and productive in delivering the best value to customers through automated process management with ServiceTrac. https://servicetrac360.com/ourproduct

Serviere

Serviere revolutionizes the way businesses look at service requests. Our solution breaks down silos, improves bi-directional communication, and simplifies the entire service request process. Empower your service engineers and managers with Impiger’s Serviere to collect, analyze, manage, and respond to queries in real-time under one roof. Also, our system enables the customer to track the complaint status whenever they want.

Servodesk

ServoDesk is an AI-powered, cloud-based help desk software and service management platform used to manage incidents, service requests, ticket workflows, and internal support operations across organisations. It combines intelligent ticket management, workflow automation, self-service capabilities, mobile access, and knowledge management within one unified platform to support consistent and structured service delivery. Designed for teams across IT, HR, Facilities, and other business functions, ServoDesk enables organisations to manage support processes, streamline request handling, and maintain visibility across multiple departments. With customisable solutions and dedicated training support, ServoDesk provides a flexible and scalable foundation for help desk management, service operations, and IT service management.

Shared Inbox by Canary

Shared Inbox by Canary is a powerful, AI-powered communication hub designed for customer-facing teams. It brings together email, chatbot, and task management—so your support, sales, and operations teams can collaborate, respond faster, and stay on top of every conversation. Built by the makers of Canary Mail (trusted by 1M+ users), Shared Inbox by Canary helps you manage incoming emails with smart assignments, AI-suggested replies, and team-wide visibility. No more missed messages, duplicate responses, or scattered workflows. Key features: -Unified shared inbox for support, sales & ops - AI Chatbot that resolves queries automatically -Built-in team internal notes and task tracking -AI-suggested replies to save time -Cross-platform: Web, macOS, Windows, iOS -Team analytics for accountability & insights Whether you're a small team or scaling fast, Shared Inbox by Canary keeps your external communication organized—and your team in sync. Try for free today! Visit https://shorturl.at/enqPJ.

Average Rating: 4.8/5.0

Total Reviews: 3