Staffino
Staffino is a leading provider of customer experience (CX) and employee experience (EX) management solutions that enable businesses to deliver an exceptional customer experience, improve employee engagement, and drive business growth. Our advanced yet user-friendly online platform is trusted by over 50 companies across more than 30 countries, helping them understand their customer journey better than ever before. At Staffino, we are dedicated to providing our clients with a comprehensive suite of tools and features that are specifically designed to help them manage and optimise their CX and EX initiatives. Our XM platform enables businesses to collect, analyse, and act on customer feedback in real-time, providing them with valuable insights into their customers' needs and preferences. This helps businesses to identify areas where they need to improve and take proactive steps to enhance their customer experience. Our XM platform also provides businesses with powerful analytics and reporting capabilities, which enable them to track and measure the success of their CX and EX initiatives. This helps businesses to identify trends, patterns, and opportunities for improvement, enabling them to make data-driven decisions that deliver real business results. In addition to these core benefits, Staffino is committed to providing our clients with the latest CX and EX knowledge and technologies, ensuring that they are always at the forefront of industry trends and best practices. We work closely with our clients to develop customised solutions that meet their unique business needs, helping them to achieve the best possible returns from their CX and EX initiatives.
Average Rating: 4.7/5.0
Total Reviews: 38
How Do G2 Users Rate Staffino?
- Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
- Customer Effort Score (CES): 8.3/10 (Category avg: 8.1/10)
- Customer Satisfaction (CSAT) Score: 9.0/10 (Category avg: 8.6/10)
- Net Promoter Score (NPS): 9.2/10 (Category avg: 8.7/10)
Who Is the Company Behind Staffino?
- Seller: Staffino
- Year Founded: 2014
- HQ Location: Bratislava, Bratislava
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Twitter: @staffinoapp
205 Twitter followers -
LinkedIn® Page: www.linkedin.com
30 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Telecommunications, Pharmaceuticals
- Company Size: 60% Medium, 28% Large
What Do G2 Reviewers Say About Staffino?
AI-generated summary from verified user reviews
Pros
- Users appreciate the response efficiency of Staffino, noting excellent communication and timely results from the system.
What Are Recent G2 Reviews of Staffino?
Rating: 5.0/5.0 stars
— Adriana S.
"In cooperation with Staffino, we try to keep our services at the same and better level."
Rating: 5.0/5.0 stars
— Linda P.
What Are G2 Users Discussing About Staffino?
- What is Staffino used for? - 1 comment
