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Staffino

By Staffino

4.7 out of 5 stars

How would you rate your experience with Staffino?

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Staffino Reviews & Product Details

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Pricing

Pricing provided by Staffino.

GROWTH

Starting at €350.00
Per Month

PRO

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Staffino Media

Staffino Demo - CX Dashboards
Visualise survey results with custom widgets. Flexible analytics tailored to your organisation's structure.
Staffino Demo - Feedback Management
Respond quickly to customer feedback through our easy interface. Never leave any customer unhappy.
Staffino Demo - Employee Engagement
Engaging leaderboards list the best performers for a selected time period and employees’ ranking.
Staffino Demo - Flow Editor
Drag & drop tool to create engaging feedback campaigns.
Staffino Demo - Customer Experience Survey
Collect actionable feedback through engaging surveys. Increase response rates and statistical validity.
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Staffino Reviews (40)

Reviews

Staffino Reviews (40)

4.7
40 reviews

Pros & Cons

Generated from real user reviews
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Linda P.
LP
Head of marketing
Mid-Market (51-1000 emp.)
"In cooperation with Staffino, we try to keep our services at the same and better level."
What do you like best about Staffino?

Speed of response, system administration, functionality, clarity of results. Excellent communication with the account manager. Review collected by and hosted on G2.com.

What do you dislike about Staffino?

No current downsides. Complications arise with personnel changes, currently the situation is stable. Review collected by and hosted on G2.com.

AS
Enterprise (> 1000 emp.)
"Staffino is a platform that I would recommend,because it is easy to use, provides clear information."
What do you like best about Staffino?

Staffino is an interactive application, easy to use, each section can be found easily, the reports can be downloaded quickly and there is an option of excel or PDF. I also appreciate that when new sections or specific specific reports are needed, the staffino team always offers support.What would I recommend, for user friendliness, that certain sections of the platform be in the form of an image/icon or that at the time of logging in there should be pop-ups with information: “the NPS score for period x is/have x positive feedbacks”.Also, there could be a user guide in the platform. Review collected by and hosted on G2.com.

What do you dislike about Staffino?

A minus in the platform is the formatting of the reports in excel, at least for Romania, they are downloaded with a lot of free spaces and this aspect complicates the reporting process. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Small-Business (50 or fewer emp.)
"Great solution for managing and enhancing CX, though customer support could be improved."
What do you like best about Staffino?

Customizable surveys

Useful tool for employee recognition and improvement

Even if the customer has not completed the questionnaire to the end and has not sent it, the draft version will be available in the system Review collected by and hosted on G2.com.

What do you dislike about Staffino?

Sometimes there are bugs in the system and it can take quite a long time for Staffino team to fix it

Relatively long support responses

When exporting data to XLS / CSV it would be great to be able to customize what exactly to export because the complete data contains a lot of empty columns Review collected by and hosted on G2.com.

M
Mid-Market (51-1000 emp.)
"Very good and very smooth"
What do you like best about Staffino?

The team is very experienced and helpful with creating meaningfull insights, that need to be measured. Review collected by and hosted on G2.com.

What do you dislike about Staffino?

I have not come across anything that would distract me. Review collected by and hosted on G2.com.

Alice O.
AO
Pharmacy Resident
Enterprise (> 1000 emp.)
"Viable platform for customer experience"
What do you like best about Staffino?

Easy access to customer feedback

Configurability of the platform to our needs

The customer support is notable Review collected by and hosted on G2.com.

What do you dislike about Staffino?

There is room for improvement regarding the ability to process data and make correlations in great detail, it is work in progress now with the new functionalities Review collected by and hosted on G2.com.

Verified User in Recreational Facilities and Services
AR
Mid-Market (51-1000 emp.)
"Professional and accommodating approach."
What do you like best about Staffino?

Seamless communication, operative problem solving, inventive solutions to new questions. Review collected by and hosted on G2.com.

What do you dislike about Staffino?

Everything is fine. There is nothing not to like. Review collected by and hosted on G2.com.

Martin M.
MM
Head of Product Management
Mid-Market (51-1000 emp.)
"orking with Staffino has been a positive experience with good result."
What do you like best about Staffino?

Their team's professionalism, expertise, and dedication were truly outstanding. They listened to our needs, communicated effectively, and delivered high-quality results on time. Review collected by and hosted on G2.com.

What do you dislike about Staffino?

There was no negative experience whatsoever. Review collected by and hosted on G2.com.

Radu Andrei B.
RB
Silent Partner and Board Member
Mid-Market (51-1000 emp.)
"Amazing tool that is actionable in an instant"
What do you like best about Staffino?

I love the fact that Staffino is a tool that offers amazing insights on our customers and that those insights are actionable immediately. Review collected by and hosted on G2.com.

What do you dislike about Staffino?

To use the full scale of tools a costly integration is needed Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Mid-Market (51-1000 emp.)
"Quick, reliable, and targeted corporate application"
What do you like best about Staffino?

short reaction time, easy to use Review collected by and hosted on G2.com.

What do you dislike about Staffino?

so far I haven't noticed any negatives of the application Review collected by and hosted on G2.com.

Antonin F.
AF
Head of Customer Service ve společnosti Volkswagen Financial Services CZ
Mid-Market (51-1000 emp.)
"Clear, stable, easy to customize"
What do you like best about Staffino?

simplicity and clarity, reliance on functionality. If I need some ad-hoc system modification, we quickly agree and it is then quickly implemented. Review collected by and hosted on G2.com.

What do you dislike about Staffino?

inability to create your own reports (exports) Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Staffino.

GROWTH

Starting at €350.00
Per Month

PRO

Contact Us

ENTERPRISE

Contact Us
Per Month
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Staffino Features
Net Promoter Score (NPS)
Customer Satisfaction (CSAT) Score
Customer Effort Score (CES)
Stakeholder Management
Multilanguage Support
Multiple Branding Support
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Staffino
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