G2

Adriana S.

Enterprise (> 1000 emp.)

6/8/2023

"Staffino is a platform that I would recommend, because it is easy to use, provides clear information."

5/5

What do you like best about Staffino?

Staffino is an interactive application, easy to use, each section can be found easily, the reports can be downloaded quickly and there is an option of excel or PDF. I also appreciate that when new sections or specific reports are needed, the Staffino team always offers support. What would I recommend, for user friendliness, that certain sections of the platform be in the form of an image/icon or that at the time of logging in there should be pop-ups with information: “the NPS score for period x is/have x positive feedbacks”. Also, there could be a user guide in the platform. Review collected by and hosted on G2.com.

What do you dislike about Staffino?

A minus in the platform is the formatting of the reports in Excel, at least for Romania, they are downloaded with a lot of free spaces and this aspect complicates the reporting process. Review collected by and hosted on G2.com.

What problems is Staffino solving and how is that benefiting you?

At this moment, Staffino helps to: improve the relationship between the company and the patient, but also the performance of the pharmacy staff. Also, the collection of this feedback brings to attention other specific situations in pharmacies for which we are trying to find solutions and this is reflected in the increase in the NPS score from the beginning of the project until now. Review collected by and hosted on G2.com.