The sentiment analysis has helped my organisation tremendously. It's now very easy to understand with greater depth what customers mention regarding our business, what they need and what they are satisfied with. In just a few clicks we go from data to insights and the root cause of our issues, which gives us the ability to plan for projects quickly and effectively. Highly recommended also for their features/price ratio, they are ridiculously cheap for what they can do if you compare them with the Medallia and Qualtrics. Review collected by and hosted on G2.com.

Not much to add, it delivers on our expectations Review collected by and hosted on G2.com.