Total Products under this Category: 318
Last updated: September 01, 2026
Why You Can Trust G2's Software Rankings:
G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.
Highlighted products: Agentforce Service (formerly Salesforce Service Cloud), HubSpot Service Hub, AskNicely, Glassbox, Userback, ReputationStacker, Simplesat, and Chattermill.
Underlying data: [Grid® JSON](https://www.g2.com/categories/enterprise-feedback-management/grids.json?focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=hubspot-service-hub&focus%5B%5D=asknicely&focus%5B%5D=glassbox&focus%5B%5D=userback&focus%5B%5D=reputationstacker&focus%5B%5D=simplesat&focus%5B%5D=chattermill)
Likeik's platform allows an omnichannel listening of the voice of the client / employee through different supports, analyzing their voice using a powerful BI and text analysis tool, and activating it through a complete system of alerts and case tracking.
Capture customer feedback as actionable data that improves service outcomes
Lean market research solution for any purpose. Collect feedback from targeted survey respondents, on 4+ million websites and mobile apps worldwide. Reach target respondents anywhere online, even if you don’t have an audience. Distribute surveys instantly to 4+ million websites or apps, with the ability to target premium placements in Forbes, The New Yorker, CBS, BBC, Cosmopolitan, and more. With a wealth of targeting methods, free-form question and answer creation, it is super simple to set up a research campaign for any purpose.
Smiley based IoT product to capture feedback from customers, employees, patients, visitors etc.
MyNextAdvice can help you engage clients, grow your business and increase your revenue.
NPS and Survey for Zendesk is a comprehensive tool that empowers businesses to gather valuable feedback, measure customer satisfaction, and drive strategic improvements directly within Zendesk Support. Key Features: - Four Survey Types The app offers 4 different survey types, including 5-star form, 0-10 rating, Yes/No questions, and Text feedback surveys, catering to various feedback scenarios and preferences. - Automated Trigger-based Sending Set up automated triggers for survey distribution based on specific customer interactions within Zendesk, ensuring timely feedback collection without manual intervention. - Dynamic Content Translation Break language barriers with dynamic content translation options with personalized and localized survey experiences tailored to diverse audiences. - Custom Branding Elevate your brand presence by adding logos, splash colors, and custom styling to surveys, ensuring a cohesive brand experience for respondents. - Comprehensive Statistics Access detailed statistics and analytics to gain actionable insights into survey performance, response rates, and customer sentiment trends. - Internal Notes Integration Analyze automatic internal notes with the responses directly in the tickets to monitor customer feedback and make data-driven decisions. - Unlimited Surveys Enjoy unrestricted survey creation and distribution, empowering you to gather scale feedback without limitations. NPS and Survey app for Zendesk is the ultimate solution for mastering feedback management. Its feature-rich toolkit, seamless integration, and intuitive interface effortlessly elevate the company’s feedback strategy and drive continuous improvement.
NPSKit is a free NPS survey tool that helps small businesses collect real customer feedback. It generates a fully branded NPS survey from your Google Maps Business profile in 5 seconds, no design work, no signup required. Branded surveys get 3 to 4 times higher response rates than generic survey links because customers recognize the business asking them. Deliver surveys via QR code, email link, or SMS. One survey creation covers all three channels. Track your NPS score over time and read customer comments to find what to fix and what is working.
Give voice to your audience
An experience management platform that transforms your customers into brand ambassadors, helps you manage your vendors with ease, listen to your employees and scale your business. Made for businesses of all sizes.
Using a unique behavioral analytics engine PxidaCX™ is the only customer engagement tool that provides truly actionable insight to improve customer satisfaction. PxidaCX features:- Capture feedback via web, email and mobile application by publishing directly to social media, your customers contact list or business systems. Real-time reporting and insights - Easily create reports and drill down into your data with custom filters from a variety of demographics. Brand your survey to match your business - Change the way your surveys and email communications are shown to your customers so they fit smoothly with your own brand. No PxidaCX™ branding. Library of surveys - Edit one of our pre-built surveys to quickly deploy your survey with the minimum of fuss and effort. Custom surveys - Use a large variety of question types to build your own customer surveys. Data and security - Our systems use 256-Bit encyption through Amazon web services with all transactions securely provided through Stripe.
Pay Compliment is an online and mobile platform for customers, peers and managers that give direct feedback to the people and organisations they interact with so that customer service levels and employee performance are maintained at the highest possible levels in real time.
Questions and test media are programmed into the Perception Analyzer in advance. The system is flexible enough to allow you to add and modify questions on-the-fly during your sessions, so you can quickly adapt based on real-time feedback.
Pollarix is a survey and feedback platform for B2B teams. Surveys are generated from a plain-text prompt using AI, or built manually with conditional logic, branching and scoring, then distributed from one place by web link or QR code, email, or SMS. An embeddable NPS widget can be placed on any website using Shadow DOM without conflicting with the host page's CSS. Free-text answers are analyzed automatically: sentiment is classified into eight emotion types rather than a single positive/negative score, responses are grouped into themes by semantic clustering, and quality controls flag low-effort answers. Results include cross-tabulation with significance testing and funnel analysis with dropout detection. The platform is bilingual in English and Hebrew with full right-to-left support, and surveys can be translated into seven languages. Data is encrypted in transit and at rest, authorization is enforced by an external policy engine, and survey content is not used to train AI models.
