# OSG o360 Reviews
**Vendor:** OSG Analytics  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)
## About OSG o360
Using a unique behavioral analytics engine PxidaCX™ is the only customer engagement tool that provides truly actionable insight to improve customer satisfaction. PxidaCX features:- Capture feedback via web, email and mobile application by publishing directly to social media, your customers contact list or business systems. Real-time reporting and insights - Easily create reports and drill down into your data with custom filters from a variety of demographics. Brand your survey to match your business - Change the way your surveys and email communications are shown to your customers so they fit smoothly with your own brand. No PxidaCX™ branding. Library of surveys - Edit one of our pre-built surveys to quickly deploy your survey with the minimum of fuss and effort. Custom surveys - Use a large variety of question types to build your own customer surveys. Data and security - Our systems use 256-Bit encyption through Amazon web services with all transactions securely provided through Stripe.






- [View OSG o360 pricing details and edition comparison](https://www.g2.com/products/osg-o360/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+21%3A28%3A43+-0500&secure%5Bsession_id%5D=ae87ec88-1946-4e7a-9e13-3dfbcb287081&secure%5Btoken%5D=8900d1d6058b520af2107d6b30ecb87b8197e83a5d269fd6cd8850a30158b72b&format=llm_user)

## OSG o360 Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action

**System Management**
- Security
- System Monitoring

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