---
title: NPSKit Reviews
meta_title: 'NPSKit Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how NPSKit works for a business like yours.
date_modified: '2026-05-12'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# NPSKit Reviews
**Vendor:** NPSKit  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)
## About NPSKit
NPSKit is a free NPS survey tool that helps small businesses collect real customer feedback. It generates a fully branded NPS survey from your Google Maps Business profile in 5 seconds, no design work, no signup required. Branded surveys get 3 to 4 times higher response rates than generic survey links because customers recognize the business asking them. Deliver surveys via QR code, email link, or SMS. One survey creation covers all three channels. Track your NPS score over time and read customer comments to find what to fix and what is working.






- [View NPSKit pricing details and edition comparison](https://www.g2.com/products/npskit/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-23+07%3A33%3A11+-0500&secure%5Bsession_id%5D=d6d88e86-5286-458b-889c-d2addf821086&secure%5Btoken%5D=e80a739714e4fb21197fc97db10e65a8f0a2b29d1f2afd58335b574a4e45a06f&format=llm_user)

## NPSKit Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

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