Interact is the AI-native employee experience platform trusted by more than 1,500 enterprise organizations and over 4 million users worldwide. Built on 15+ years of intranet expertise, Interact unifies your intranet, internal communications and HR tools in one employee experience platform, giving every employee the right information for their role, whether they work at a desk, in the field or on the frontline.
Interact is AI-native, not a bolted-on AI extension, with AI embedded throughout the employee experience. Integrated AI accelerates content creation, personalizes delivery by role and location, answers employee questions with cited sources, detects and surfaces recognition, tracks sentiment and translates in real time. Cue and Conductor extend this AI layer even further: Cue creates a proactive, personalized experience for every employee with a built-in chat function, while Conductor turns plain-language goals into governed actions across the Interact platform.
For internal communications teams, Interact delivers messaging that really works. Plan campaigns in an editorial calendar, then publish once and deliver everywhere: intranet, email, mobile app, Microsoft Teams, Slack, SMS and digital signage. Auto-translation into 100+ languages reaches global, multilingual and deskless workforces, and analytics go beyond page views to prove reach, engagement and business impact.
For HR and People teams, Interact unlock the self-service that empowers high performance. Automate onboarding with pre-start homepages and checklists, drive policy compliance with mandatory reads and acknowledgment dashboards, and surface benefits, handbooks and answers through AI-powered search: customers have taken open-enrollment completion from 79% to 100% and cut HR enquiries by 35% in ten weeks.
For finance and executive leadership, Interact consolidates fragmented, overlapping tools into a single platform and provides a measurable return. Model productivity gains, faster onboarding and improved retention across both desk-based and frontline workers, and connect employee engagement directly to business outcomes, so budget owners can see the value.
Interact is enterprise-ready by design: ISO 27001 and SOC 2 Type II certified, GDPR compliant, with AES-256 encryption, SAML single sign-on, granular permissions, approval workflows and data residency across the US, EU, Canada and Australia. Interact integrates with 100+ enterprise tools, including Microsoft 365, SharePoint, Teams, Google Workspace, Workday, UKG, ServiceNow, Zendesk and Slack, with an open API for custom workflows.
Trusted by global enterprises including Levi Strauss & Co., Domino's, New York Life, Piedmont Healthcare and Teva, Interact turns everyday moments, from onboarding to recognition, into connected experiences that drive retention and performance. Stop tolerating irrelevant content, broken search and disconnected apps.
Give every employee one place that works.
Average Rating: 4.5/5.0
Total Reviews: 72
How Do G2 Users Rate Interact?
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Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
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Remotely Content Management: 1.7/10 (Category avg: 9.2/10)
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Media Formats: 10.0/10 (Category avg: 8.9/10)
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Network Reporting: 3.3/10 (Category avg: 8.4/10)
Who Is the Company Behind Interact?
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Seller: Interact
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Company Website:
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HQ Location: Manchester, United Kingdom
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Twitter: @IntranetExperts
5,048 Twitter followers
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LinkedIn® Page: www.linkedin.com
237 employees on LinkedIn®
Who Uses This Product?
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Top Industries: Hospital & Health Care, Financial Services
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Company Size: 44% Medium, 43% Large
What Do G2 Reviewers Say About Interact?
AI-generated summary from verified user reviews
Pros
- Users commend Interact for its ease of use, enabling efficient task completion and smooth onboarding experiences.
- Users commend the great customer support from Interact, ensuring smooth setup and seamless integration with tools.
- Users praise Interact for its user-friendly interface and robust tools, enhancing productivity and simplifying workflows seamlessly.
- Users praise the setup ease of Interact, noting fantastic support that simplifies creating beautiful pages and newsletters.
- Users appreciate the effective communication hub of Interact, simplifying access to information and promoting teamwork.
Cons
- Users express frustration with the lack of features in Interact, citing outdated designs and unaddressed requests.
- Users are disappointed by the missing features in Interact, particularly outdated designs and unaddressed feature requests.
- Users find navigation difficulties with Interact due to convoluted categorization and hidden configuration options, complicating the user experience.
- Users find layout issues in Interact, with confusing media library navigation and design limitations impacting creativity.
- Users struggle with organizational challenges in Interact, particularly in navigating the ticketing system and hidden features.
