EC Eleanor C. Internal Communications Creative & Channel Lead Mid-Market (51-1000 emp.) 5/14/2026 "A neat and ever-evolving intranet solution with a great support team" 4/5 What do you like best about Interact? The support team are super responsive, including our account manager; this makes it easier as an intranet manager to fix niggles quickly. Since we moved to the latest skin (a few years back now) we're privvy to all the products updates and releases. Review collected by and hosted on G2.com. What do you dislike about Interact? The Block Editor is SO much better than when it first launched - and I can see constant releases and investment. But if I had to dislike something it would be the glitches for us as authors using certain blocks like bulleted lists (careful where you delete an extra line as the whole thing may disappear) and when placing hyperlinks. There's an ongoing issue where saving a draft doesn't close the editor so you have to crash out of it. A bit alarming for new authors in the company! Review collected by and hosted on G2.com. What problems is Interact solving and how is that benefiting you? Interact gives us a place to share company news, provides a single sign-on portal for many of our business tools and hosts all our policies and guidance. Review collected by and hosted on G2.com. Show More Response from Greg Stortz of Interact [Editedit](https://www.g2.com/survey_responses/interact-review-12809901/official_response/edit) Eleanor, thank you for this, and especially for being specific about the Block Editor since that's exactly the kind of detail that helps us. Really glad your account manager has been quick to help you sort out niggles, that responsiveness is something we want every intranet manager to feel, not just the ones who ask loudest. I'll make sure they hear that they made an impression. You're also right to call out the block bugs. Losing a bulleted list because of one deleted line, hyperlink placement being finicky, and having to crash out of the editor instead of it saving properly, none of that should be happening, especially for new authors who don't yet trust the platform. That's a fair miss on our part and I want to get this in front of the right people rather than guess at where it stands. Someone from the team will follow up on the specifics. Thanks for sticking with us through the updates, it really does show. Current UserValidated ReviewerSource: Organic See what 71 reviewers think of Interact 4.5 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/interact/reviews)