KnowBe4 Email & Collaboration Security
KnowBe4 Email & Collaboration Security is the AI-native defense suite built to protect every conversation across Microsoft 365 and Google Workspace. Combining multi-engine behavioral AI with real-time user coaching, the platform stops inbound threats, prevents outbound data loss, and automates SOC response across the security lifecycle. Key Capabilities: - Inbound Protection (Defend): Multi-engine AI blocks zero-payload BEC, executive impersonation, quishing, and prompt injections that pass native mail filters. - Pre-Send Outbound DLP (Prevent): In-client compose prompts stop misdirected sends, wrong attachments, and sensitive exfiltration before delivery. - Explainable AI & Coaching: Replaces black-box scores with signal-by-signal verdict evidence and localized teachable moments at the exact point of risk. - Autonomous SOC Response (Defend and PhishER Plus): Auto-filters 50%+ graymail noise and purges threat variants globally across all inboxes in under two minutes.
Average Rating: 4.5/5.0
Total Reviews: 74
How Do G2 Users Rate KnowBe4 Email & Collaboration Security?
- Ease of Use: 8.8/10 (Category avg: 8.9/10)
- Access Control: 8.3/10 (Category avg: 8.8/10)
- Compliance: 8.3/10 (Category avg: 9.1/10)
- Data Visibility: 8.7/10 (Category avg: 9.0/10)
Who Is the Company Behind KnowBe4 Email & Collaboration Security?
- Seller: KnowBe4, Inc.
- Company Website:
- Year Founded: 2010
- HQ Location: Clearwater, FL
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Twitter: @KnowBe4
16,161 Twitter followers -
LinkedIn® Page: www.linkedin.com
2,655 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Hospital & Health Care, Information Technology and Services
- Company Size: 55% Medium, 29% Small
What Do G2 Reviewers Say About KnowBe4 Email & Collaboration Security?
AI-generated summary from verified user reviews
Pros
- Users appreciate the effective protection KnowBe4 Cloud Email Security provides against email threats, enhancing overall security awareness.
- Users praise KnowBe4 Cloud Email Security for its effective protection against email threats and seamless integration, enhancing security.
- Users appreciate the effective customer support of KnowBe4 Cloud Email Security, ensuring smooth onboarding and assistance throughout use.
- Users appreciate the ease of use of KnowBe4 Cloud Email Security, especially during setup and navigation of the admin console.
- Users value the high detection efficiency of KnowBe4 Cloud Email Security, which effectively mitigates email threats.
Cons
- Users find the dashboard lacks usability, feeling it complicates navigation and integration with Egress products.
- Users wish for a more effective email filtering system, as some dangerous emails still bypass protection measures.
- Users find support challenging and report missed filtering of malicious emails despite the system's effectiveness.
- Users wish for a more forceful blocking of phishing emails, as some still get through the filters.
- Users experience false positives, as some dangerous emails occasionally bypass filters, causing security concerns.
What Are Recent G2 Reviews of KnowBe4 Email & Collaboration Security?
"Enhances Email Security with Useful Alerts"
Rating: 5.0/5.0 stars
— Ricky R.
"Great product with engaging videos, useful back end, and VERY easy to use"
Rating: 4.0/5.0 stars
— Verified User in Construction

