The best part of KnowBe4 is how easy it is. Setting it up as the admin, explaining it to a non-techy user, and getting engagement from the team. It trains people with very little effort, and is quite useful in giving people skills without making them feel like they are learning. The back end, like PhishER, is super easy to work with, and makes you feel a lot more at ease about emails. The auto check piece and the help that you get from your assigned customer service rep are invaluable. They reply within about an hour so you never feel lost. Review collected by and hosted on G2.com.
I wish that I could see what I have assigned when in the window where I am assigning training so I never assign the same thing twice. Review collected by and hosted on G2.com.