Overall Satisfaction Score
99
The Top 20 Customer Communications Management Software
Check out this list of the top Customer Communications Management Software products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
Filters
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The Top 20 Customer Communications Management Software
Top Industries of Reviewers:
Information Technology and Services
40%
Computer Software
32%
Financial Services
15%
Retail
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.7
Meets Requirements
Average: 9.4
8.9
Ease of Doing Business With
Average: 9.0
8.6
Ease of Setup
Average: 9.3
8.3
Quality of Support
Average: 9.4
8.5
Ease of Admin
Average: 8.8
8.6
Overall Satisfaction Score
99
Top Industries of Reviewers:
Information Technology and Services
35%
Financial Services
26%
Computer Software
20%
Manufacturing
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.7
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.0
9.1
Ease of Setup
Average: 9.3
8.2
Quality of Support
Average: 9.4
9.2
Ease of Admin
Average: 8.8
8.9
Overall Satisfaction Score
94
Top Industries of Reviewers:
Retail
37%
Marketing and Advertising
26%
Health, Wellness and Fitness
23%
Automotive
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.3
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.0
0.0
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 8.8
0.0
Overall Satisfaction Score
91
Top Industries of Reviewers:
Leisure, Travel & Tourism
29%
Information Technology and Services
26%
Consumer Services
25%
Marketing and Advertising
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.0
9.6
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 8.8
9.6
Overall Satisfaction Score
91
Top Industries of Reviewers:
Logistics and Supply Chain
35%
Information Technology and Services
25%
Computer Software
24%
Transportation/Trucking/Railroad
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.0
9.3
Ease of Setup
Average: 9.3
9.0
Quality of Support
Average: 9.4
9.2
Ease of Admin
Average: 8.8
8.9
Overall Satisfaction Score
87
Top Industries of Reviewers:
Automotive
27%
Construction
26%
Retail
26%
Consumer Services
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.4
9.1
Ease of Doing Business With
Average: 9.0
9.2
Ease of Setup
Average: 9.3
9.1
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 8.8
9.2
Overall Satisfaction Score
86
Top Industries of Reviewers:
Retail
49%
Health, Wellness and Fitness
28%
Alternative Medicine
14%
Consumer Services
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.4
9.7
Ease of Doing Business With
Average: 9.0
9.9
Ease of Setup
Average: 9.3
9.5
Quality of Support
Average: 9.4
9.8
Ease of Admin
Average: 8.8
9.7
Overall Satisfaction Score
85
Top Industries of Reviewers:
Construction
32%
Marketing and Advertising
25%
Accounting
22%
Leisure, Travel & Tourism
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.1
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.0
9.8
Ease of Setup
Average: 9.3
8.9
Quality of Support
Average: 9.4
9.6
Ease of Admin
Average: 8.8
9.1
Overall Satisfaction Score
84
Top Industries of Reviewers:
Marketing and Advertising
47%
Computer Software
28%
Computer & Network Security
13%
Food & Beverages
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.4
9.7
Ease of Doing Business With
Average: 9.0
10.0
Ease of Setup
Average: 9.3
9.7
Quality of Support
Average: 9.4
9.7
Ease of Admin
Average: 8.8
9.2
Overall Satisfaction Score
84
Top Industries of Reviewers:
Information Technology and Services
28%
Computer Software
27%
Financial Services
23%
Real Estate
23%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.4
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.0
9.3
Ease of Setup
Average: 9.3
9.2
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 8.8
9.4
Overall Satisfaction Score
78
Top Industries of Reviewers:
Information Technology and Services
29%
Computer Software
28%
Financial Services
25%
Consumer Services
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.1
Meets Requirements
Average: 9.4
9.0
Ease of Doing Business With
Average: 9.0
8.7
Ease of Setup
Average: 9.3
9.0
Quality of Support
Average: 9.4
8.9
Ease of Admin
Average: 8.8
8.8
Overall Satisfaction Score
77
Top Industries of Reviewers:
Computer Software
51%
Information Technology and Services
26%
Consumer Services
13%
Financial Services
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.1
Meets Requirements
Average: 9.4
9.1
Ease of Doing Business With
Average: 9.0
9.2
Ease of Setup
Average: 9.3
8.8
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 8.8
9.0
Overall Satisfaction Score
74
Top Industries of Reviewers:
Construction
37%
Non-Profit Organization Management
23%
Financial Services
20%
Education Management
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.7
Meets Requirements
Average: 9.4
9.9
Ease of Doing Business With
Average: 9.0
9.9
Ease of Setup
Average: 9.3
9.6
Quality of Support
Average: 9.4
9.8
Ease of Admin
Average: 8.8
9.6
Overall Satisfaction Score
73
Top Industries of Reviewers:
Marketing and Advertising
36%
Computer Software
27%
Information Technology and Services
18%
Accounting
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
10.0
Meets Requirements
Average: 9.4
10.0
Ease of Doing Business With
Average: 9.0
10.0
Ease of Setup
Average: 9.3
10.0
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 8.8
9.7
Overall Satisfaction Score
71
Top Industries of Reviewers:
Financial Services
50%
Computer Software
33%
Consumer Services
8%
E-Learning
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.4
9.9
Ease of Doing Business With
Average: 9.0
10.0
Ease of Setup
Average: 9.3
10.0
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 8.8
9.6
Overall Satisfaction Score
70
Top Industries of Reviewers:
Health, Wellness and Fitness
28%
Consumer Services
28%
Accounting
22%
Insurance
22%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.4
9.5
Ease of Doing Business With
Average: 9.0
9.2
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 8.8
9.2
Overall Satisfaction Score
69
Top Industries of Reviewers:
Computer Software
67%
Information Technology and Services
20%
Computer & Network Security
7%
Financial Services
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.4
9.8
Ease of Doing Business With
Average: 9.0
10.0
Ease of Setup
Average: 9.3
9.8
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 8.8
9.9
Overall Satisfaction Score
69
Top Industries of Reviewers:
Computer Software
36%
Marketing and Advertising
29%
Information Technology and Services
21%
Computer & Network Security
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.4
9.9
Ease of Doing Business With
Average: 9.0
9.8
Ease of Setup
Average: 9.3
9.8
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 8.8
9.4
Overall Satisfaction Score
66
Top Industries of Reviewers:
Education Management
36%
Information Technology and Services
24%
Retail
22%
Health, Wellness and Fitness
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.4
9.1
Ease of Doing Business With
Average: 9.0
9.0
Ease of Setup
Average: 9.3
9.1
Quality of Support
Average: 9.4
8.7
Ease of Admin
Average: 8.8
9.1
Overall Satisfaction Score
66
Top Industries of Reviewers:
Real Estate
50%
Entertainment
17%
Food Production
17%
Furniture
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.4
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.0
9.8
Ease of Setup
Average: 9.3
9.8
Quality of Support
Average: 9.4
9.8
Ease of Admin
Average: 8.8
9.6