Overall Satisfaction Score
96
The Top 20 Customer Communications Management Software
Check out this list of the top Customer Communications Management Software products based on user satisfaction. A product's
satisfaction score is calculated by a
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that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
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The Top 20 Customer Communications Management Software
Top Industries of Reviewers:
Information Technology and Services
38%
Computer Software
32%
Financial Services
16%
Retail
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.7
Meets Requirements
Average: 9.4
8.9
Ease of Doing Business With
Average: 9.5
8.6
Ease of Setup
Average: 9.2
8.4
Quality of Support
Average: 9.3
8.6
Ease of Admin
Average: 9.3
8.5
Overall Satisfaction Score
95
Top Industries of Reviewers:
Information Technology and Services
34%
Financial Services
27%
Computer Software
20%
Manufacturing
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.8
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.5
9.1
Ease of Setup
Average: 9.2
8.2
Quality of Support
Average: 9.3
9.1
Ease of Admin
Average: 9.3
8.7
Overall Satisfaction Score
89
Top Industries of Reviewers:
Construction
34%
Marketing and Advertising
25%
Leisure, Travel & Tourism
22%
Real Estate
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.0
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.5
9.7
Ease of Setup
Average: 9.2
8.9
Quality of Support
Average: 9.3
9.5
Ease of Admin
Average: 9.3
9.1
Overall Satisfaction Score
87
Top Industries of Reviewers:
Automotive
27%
Retail
27%
Construction
25%
Consumer Services
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.4
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.5
9.3
Ease of Setup
Average: 9.2
9.3
Quality of Support
Average: 9.3
9.1
Ease of Admin
Average: 9.3
9.3
Overall Satisfaction Score
84
Top Industries of Reviewers:
Computer Software
39%
Real Estate
27%
Information Technology and Services
19%
Financial Services
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.9
Meets Requirements
Average: 9.4
8.8
Ease of Doing Business With
Average: 9.5
8.9
Ease of Setup
Average: 9.2
8.9
Quality of Support
Average: 9.3
8.5
Ease of Admin
Average: 9.3
8.7
Overall Satisfaction Score
80
Top Industries of Reviewers:
Leisure, Travel & Tourism
31%
Information Technology and Services
25%
Marketing and Advertising
23%
Consumer Services
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.5
9.7
Ease of Setup
Average: 9.2
9.3
Quality of Support
Average: 9.3
9.5
Ease of Admin
Average: 9.3
9.5
Overall Satisfaction Score
80
Top Industries of Reviewers:
Information Technology and Services
28%
Financial Services
24%
Computer Software
24%
Marketing and Advertising
24%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.4
9.5
Ease of Doing Business With
Average: 9.5
9.6
Ease of Setup
Average: 9.2
9.3
Quality of Support
Average: 9.3
9.5
Ease of Admin
Average: 9.3
9.7
Overall Satisfaction Score
77
Top Industries of Reviewers:
Computer Software
30%
Information Technology and Services
27%
Financial Services
26%
Consumer Services
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.1
Meets Requirements
Average: 9.4
9.0
Ease of Doing Business With
Average: 9.5
9.0
Ease of Setup
Average: 9.2
9.0
Quality of Support
Average: 9.3
8.9
Ease of Admin
Average: 9.3
9.0
Overall Satisfaction Score
77
Top Industries of Reviewers:
Logistics and Supply Chain
35%
Information Technology and Services
26%
Computer Software
24%
Transportation/Trucking/Railroad
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.5
9.0
Ease of Setup
Average: 9.2
8.9
Quality of Support
Average: 9.3
9.1
Ease of Admin
Average: 9.3
8.7
Overall Satisfaction Score
70
Top Industries of Reviewers:
Computer Software
52%
Information Technology and Services
26%
Consumer Services
13%
Financial Services
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.4
9.1
Ease of Doing Business With
Average: 9.5
9.2
Ease of Setup
Average: 9.2
8.8
Quality of Support
Average: 9.3
8.9
Ease of Admin
Average: 9.3
9.1
Overall Satisfaction Score
69
Top Industries of Reviewers:
Education Management
35%
Retail
23%
Information Technology and Services
22%
Health, Wellness and Fitness
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.4
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.5
9.3
Ease of Setup
Average: 9.2
9.1
Quality of Support
Average: 9.3
8.9
Ease of Admin
Average: 9.3
9.4
Overall Satisfaction Score
69
Top Industries of Reviewers:
Construction
39%
Financial Services
23%
Education Management
23%
Automotive
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.4
9.8
Ease of Doing Business With
Average: 9.5
9.9
Ease of Setup
Average: 9.2
9.7
Quality of Support
Average: 9.3
9.8
Ease of Admin
Average: 9.3
9.6
Overall Satisfaction Score
68
Top Industries of Reviewers:
Information Technology and Services
32%
Real Estate
29%
Education Management
20%
Internet
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.5
9.9
Ease of Setup
Average: 9.2
9.8
Quality of Support
Average: 9.3
9.6
Ease of Admin
Average: 9.3
10.0
Overall Satisfaction Score
66
Top Industries of Reviewers:
Marketing and Advertising
36%
Computer Software
27%
Information Technology and Services
18%
Accounting
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
10.0
Meets Requirements
Average: 9.4
10.0
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 9.2
10.0
Quality of Support
Average: 9.3
10.0
Ease of Admin
Average: 9.3
9.7
Overall Satisfaction Score
66
Top Industries of Reviewers:
Retail
60%
Alternative Medicine
14%
Health, Wellness and Fitness
14%
Consumer Services
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.4
Meets Requirements
Average: 9.4
9.5
Ease of Doing Business With
Average: 9.5
9.9
Ease of Setup
Average: 9.2
9.5
Quality of Support
Average: 9.3
9.7
Ease of Admin
Average: 9.3
9.8
Overall Satisfaction Score
65
Top Industries of Reviewers:
Financial Services
50%
Computer Software
33%
Consumer Services
8%
E-Learning
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.4
9.8
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 9.2
10.0
Quality of Support
Average: 9.3
10.0
Ease of Admin
Average: 9.3
9.6
Overall Satisfaction Score
64
Top Industries of Reviewers:
Consumer Services
36%
Financial Services
26%
Retail
21%
Consumer Goods
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.5
9.3
Ease of Setup
Average: 9.2
9.3
Quality of Support
Average: 9.3
9.3
Ease of Admin
Average: 9.3
9.0
Overall Satisfaction Score
63
Top Industries of Reviewers:
Computer Software
38%
Marketing and Advertising
26%
Logistics and Supply Chain
18%
Real Estate
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.4
9.1
Ease of Doing Business With
Average: 9.5
9.2
Ease of Setup
Average: 9.2
9.2
Quality of Support
Average: 9.3
9.2
Ease of Admin
Average: 9.3
9.4
Overall Satisfaction Score
63
Top Industries of Reviewers:
Consumer Services
38%
Health, Wellness and Fitness
23%
Insurance
23%
Accounting
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.5
9.7
Ease of Setup
Average: 9.2
9.4
Quality of Support
Average: 9.3
9.6
Ease of Admin
Average: 9.3
9.8
Overall Satisfaction Score
63
Top Industries of Reviewers:
Computer Software
67%
Information Technology and Services
20%
Computer & Network Security
7%
Financial Services
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.4
9.8
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 9.2
9.8
Quality of Support
Average: 9.3
9.9
Ease of Admin
Average: 9.3
9.9
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