The Top 20 CPQ Software

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The Top 20 CPQ Software
G2 Satisfaction Score
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Overall Satisfaction Score
99
Satisfaction
Ease of Use
Avg 89%
95%
Meets Requirements
Avg 91%
94%
Ease of Doing Business With
Avg 92%
97%
Setup and Support
Ease of Setup
Avg 85%
89%
Quality of Support
Avg 91%
98%
Ease of Admin
Avg 87%
89%
Top Industries Represented
Computer Software
65
Information Technology and Services
31
Internet
11
Telecommunications
10
Overall Satisfaction Score
91
Satisfaction
Ease of Use
Avg 89%
82%
Meets Requirements
Avg 91%
88%
Ease of Doing Business With
Avg 92%
87%
Setup and Support
Ease of Setup
Avg 85%
78%
Quality of Support
Avg 91%
85%
Ease of Admin
Avg 87%
82%
Top Industries Represented
Computer Software
154
Information Technology and Services
92
Marketing and Advertising
28
Telecommunications
26
Overall Satisfaction Score
89
Satisfaction
Ease of Use
Avg 89%
97%
Meets Requirements
Avg 91%
99%
Ease of Doing Business With
Avg 92%
100%
Setup and Support
Ease of Setup
Avg 85%
92%
Quality of Support
Avg 91%
99%
Ease of Admin
Avg 87%
93%
Top Industries Represented
Telecommunications
6
Information Technology and Services
4
Wholesale
3
Medical Devices
2
Overall Satisfaction Score
87
Satisfaction
Ease of Use
Avg 89%
86%
Meets Requirements
Avg 91%
91%
Ease of Doing Business With
Avg 92%
95%
Setup and Support
Ease of Setup
Avg 85%
80%
Quality of Support
Avg 91%
94%
Ease of Admin
Avg 87%
83%
Top Industries Represented
Mechanical or Industrial Engineering
12
Machinery
10
Building Materials
8
Automotive
7
Overall Satisfaction Score
84
Satisfaction
Ease of Use
Avg 89%
92%
Meets Requirements
Avg 91%
91%
Ease of Doing Business With
Avg 92%
90%
Setup and Support
Ease of Setup
Avg 85%
91%
Quality of Support
Avg 91%
90%
Ease of Admin
Avg 87%
90%
Top Industries Represented
Computer Software
7
Information Technology and Services
4
Education Management
3
Construction
2
Overall Satisfaction Score
82
Satisfaction
Ease of Use
Avg 89%
95%
Meets Requirements
Avg 91%
98%
Ease of Doing Business With
Avg 92%
98%
Setup and Support
Ease of Setup
Avg 85%
95%
Quality of Support
Avg 91%
98%
Ease of Admin
Avg 87%
95%
Top Industries Represented
Information Technology and Services
5
Mechanical or Industrial Engineering
5
Consumer Goods
2
Automotive
2
Overall Satisfaction Score
81
Satisfaction
Ease of Use
Avg 89%
95%
Meets Requirements
Avg 91%
97%
Ease of Doing Business With
Avg 92%
99%
Setup and Support
Ease of Setup
Avg 85%
95%
Quality of Support
Avg 91%
98%
Ease of Admin
Avg 87%
96%
Top Industries Represented
Marketing and Advertising
3
Construction
2
Information Technology and Services
2
Outsourcing/Offshoring
2
Overall Satisfaction Score
80
Satisfaction
Ease of Use
Avg 89%
92%
Meets Requirements
Avg 91%
91%
Ease of Doing Business With
Avg 92%
87%
Setup and Support
Ease of Setup
Avg 85%
86%
Quality of Support
Avg 91%
89%
Ease of Admin
Avg 87%
90%
Top Industries Represented
Computer Software
12
Marketing and Advertising
8
Information Technology and Services
6
Management Consulting
4
74
Overall Satisfaction Score
74
Satisfaction
Ease of Use
Avg 89%
89%
Meets Requirements
Avg 91%
90%
Ease of Doing Business With
Avg 92%
91%
Setup and Support
Ease of Setup
Avg 85%
77%
Quality of Support
Avg 91%
90%
Ease of Admin
Avg 87%
81%
Top Industries Represented
Pharmaceuticals
9
Construction
6
Machinery
6
Furniture
5
Overall Satisfaction Score
74
Satisfaction
Ease of Use
Avg 89%
89%
Meets Requirements
Avg 91%
93%
Ease of Doing Business With
Avg 92%
95%
Setup and Support
Ease of Setup
Avg 85%
80%
Quality of Support
Avg 91%
93%
Ease of Admin
Avg 87%
82%
Top Industries Represented
Machinery
6
Information Technology and Services
6
Consumer Goods
3
Mechanical or Industrial Engineering
3
Overall Satisfaction Score
72
Satisfaction
Ease of Use
Avg 89%
80%
Meets Requirements
Avg 91%
88%
Ease of Doing Business With
Avg 92%
87%
Setup and Support
Ease of Setup
Avg 85%
78%
Quality of Support
Avg 91%
89%
Ease of Admin
Avg 87%
83%
Top Industries Represented
Information Technology and Services
14
Computer Software
6
Machinery
5
Business Supplies and Equipment
4
Overall Satisfaction Score
69
Satisfaction
Ease of Use
Avg 89%
87%
Meets Requirements
Avg 91%
89%
Ease of Doing Business With
Avg 92%
95%
Setup and Support
Ease of Setup
Avg 85%
81%
Quality of Support
Avg 91%
94%
Ease of Admin
Avg 87%
85%
Top Industries Represented
Information Technology and Services
20
Telecommunications
6
Marketing and Advertising
2
Computer Hardware
1
66
Overall Satisfaction Score
66
Satisfaction
Ease of Use
Avg 89%
88%
Meets Requirements
Avg 91%
92%
Ease of Doing Business With
Avg 92%
92%
Setup and Support
Ease of Setup
Avg 85%
95%
Quality of Support
Avg 91%
88%
Ease of Admin
Avg 87%
86%
Top Industries Represented
Marketing and Advertising
7
Information Technology and Services
5
Computer Software
4
Construction
1
Overall Satisfaction Score
61
Satisfaction
Ease of Use
Avg 89%
88%
Meets Requirements
Avg 91%
87%
Ease of Doing Business With
Avg 92%
86%
Setup and Support
Ease of Setup
Avg 85%
80%
Quality of Support
Avg 91%
86%
Ease of Admin
Avg 87%
85%
Top Industries Represented
Information Technology and Services
8
Retail
8
Accounting
4
Apparel & Fashion
3
Overall Satisfaction Score
60
Satisfaction
Ease of Use
Avg 89%
81%
Meets Requirements
Avg 91%
87%
Ease of Doing Business With
Avg 92%
80%
Setup and Support
Ease of Setup
Avg 85%
75%
Quality of Support
Avg 91%
80%
Ease of Admin
Avg 87%
79%
Top Industries Represented
Information Technology and Services
31
Computer Software
16
Retail
14
Accounting
8
Overall Satisfaction Score
60
Satisfaction
Ease of Use
Avg 89%
85%
Meets Requirements
Avg 91%
88%
Ease of Doing Business With
Avg 92%
91%
Setup and Support
Ease of Setup
Avg 85%
83%
Quality of Support
Avg 91%
83%
Ease of Admin
Avg 87%
87%
Top Industries Represented
Information Technology and Services
45
Computer Networking
9
Computer Software
6
Telecommunications
5
Overall Satisfaction Score
56
Satisfaction
Ease of Use
Avg 89%
91%
Meets Requirements
Avg 91%
86%
Ease of Doing Business With
Avg 92%
90%
Setup and Support
Ease of Setup
Avg 85%
90%
Quality of Support
Avg 91%
89%
Ease of Admin
Avg 87%
87%
Top Industries Represented
Machinery
6
Oil & Energy
4
Industrial Automation
3
Construction
2
56
Overall Satisfaction Score
56
Satisfaction
Ease of Use
Avg 89%
90%
Meets Requirements
Avg 91%
89%
Ease of Doing Business With
Avg 92%
94%
Setup and Support
Ease of Setup
Avg 85%
76%
Quality of Support
Avg 91%
92%
Ease of Admin
Avg 87%
85%
Top Industries Represented
Transportation/Trucking/Railroad
6
Electrical/Electronic Manufacturing
5
Information Technology and Services
5
Medical Devices
5
Overall Satisfaction Score
56
Satisfaction
Ease of Use
Avg 89%
85%
Meets Requirements
Avg 91%
87%
Ease of Doing Business With
Avg 92%
88%
Setup and Support
Ease of Setup
Avg 85%
85%
Quality of Support
Avg 91%
84%
Ease of Admin
Avg 87%
88%
Top Industries Represented
Retail
15
Consumer Services
3
Arts and Crafts
2
Automotive
2
Overall Satisfaction Score
54
Satisfaction
Ease of Use
Avg 89%
92%
Meets Requirements
Avg 91%
89%
Ease of Doing Business With
Avg 92%
95%
Setup and Support
Ease of Setup
Avg 85%
88%
Quality of Support
Avg 91%
95%
Ease of Admin
Avg 87%
93%
Top Industries Represented
Furniture
2
Education Management
1
Events Services
1
Consumer Goods
1