Conversational Support Software Resources

Our pricing is very competitive and is based on which products you want to use and some inputs about your store. Fill out an inquiry form to find out what you can expect.

You can input automated messages as well as an option to chat directly with a live agent.

Front can bring email, chat, and WhatsApp conversations into shared inboxes, then use routing rules to assign requests to the right team or agent. We use these capabilities to manage incoming requests, support handovers, and maintain accountability for follow-up. For an e-commerce team, a useful advanced workflow would be connecting order information to customer conversations so agents can see the relevant context when handling delivery questions, changes, or refunds. Automated assignment, templates, and reporting could also help teams manage high volumes while tracking response times and outstanding requests.