Conversational Support Software Resources
Discussions and Reports to expand your knowledge on Conversational Support Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find discussions from users like you and reports from industry data.
Conversational Support Software Discussions
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Question on: Drift
Privacy Settings
Can you make your videos viewable only be certain people?
Yes, you can enter in specific email addresses or even company domains for the people you want to be able to view your video. If someone who does not have access to your video gets their hands on the link to the video, they need to request permission to view it. Think of this functionality like the google doc sharing permissions - works the same way.
0
Question on: Drift
Notifications
When do you get notified someone is watching your video?
You get notified the second someone clicks the link to your video.
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Question on: Drift
Screen Recording
What screens am I able to record?
You can record either just your face, your screen (whole screen, individual tabs, etc.), or both your face and your screen.
Conversational Support Software Reports
Mid-Market Grid® Report for Conversational Support
Fall 2026
G2 Report: Grid® Report
Grid® Report for Conversational Support
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Conversational Support
Fall 2026
G2 Report: Grid® Report
Momentum Grid® Report for Conversational Support
Fall 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Conversational Support
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Conversational Support
Summer 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Conversational Support
Summer 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Conversational Support
Summer 2026
G2 Report: Grid® Report
Grid® Report for Conversational Support
Summer 2026
G2 Report: Grid® Report
Momentum Grid® Report for Conversational Support
Summer 2026
G2 Report: Momentum Grid® Report