Total Products under this Category: 626
Last updated: November 01, 2026
Why You Can Trust G2's Software Rankings:
G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.
Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Storylane, Podium, Exceed.ai, and Tidio.
Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=storylane&focus%5B%5D=podium&focus%5B%5D=exceed-ai&focus%5B%5D=tidio&segment=all)
Enter the conversation already happening in chatbots with conversational advertising. EyeLevel.ai is the worldleading conversational advertising platform.
Falacomigo is a Brazilian SaaS platform for WhatsApp customer service and sales automation powered by AI. It unifies inbox conversations, qualifies leads, and runs follow-up campaigns in Portuguese. Built for SMBs needing fast time-to-value, it supports both WhatsApp Web (wwebjs) and the official WhatsApp Cloud API. Features include native CRM, Kanban with bulk actions, automated remarketing 24h after silence, follow-ups in D+1/D+7/D+14, customizable AI workflows, multi-channel inbox, contact tagging, multi-number management, real-time analytics, watermarking and screenshot blocking. Ideal for clinics, e-commerce, schools, solar integrators and sales teams using WhatsApp as their primary channel in Brazil.
FlashAI is a software which provide smart marketing, standard letter review and intelligent collection features with different function integrated such as AI voice robot, AI aggregation model, cloud communication services and intelligent customer services.
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FlatRateChat is an AI chatbot for small business websites. It reads your public pages and answers visitors' questions from that text only, with a link to the page each answer came from. If the answer isn't on your site, it says so and shows your contact details instead of guessing. Pricing is flat: no message credits, no add-ons and no overage charges. On any website it's $59 a month for up to 500 pages and 5,000 AI answers a month; above that, the bot keeps answering at up to 10 answers an hour instead of charging more. Setup is one line of code and works on WordPress, Wix, Squarespace, Shopify, Webflow and plain HTML. On Wix, install it from the Wix App Market with no code. There's a free plan (50 pages, 100 AI answers a month, no card) and paid plans from $19 a month. It re-reads your site every week and emails you the questions it couldn't answer, so you know what to add. Your content is never used to train AI models. It can be wrong sometimes, like any AI.
Fliqr AI is a customer engagement platform for creators, brands and agencies that manage sales and support conversations across social, messaging and web channels. It combines AI agents, no-code automation flows and a shared team inbox. Teams can automate replies to comments and direct messages, answer customer questions, share links, capture contact details and qualify leads. Conversations that need personal attention can be handed to a human team member with context. The visual flow builder supports triggers, messages, conditions, AI agents and actions. Supported channels include Instagram, WhatsApp, Messenger, TikTok, Telegram, SMS, email, voice and website chat. The platform also includes conversation assignment, tags, broadcasts and analytics. Fliqr AI is delivered as a cloud service with a free plan and paid plans for expanded features and usage.
FlowDM is an Instagram DM automation platform that helps businesses, creators, and agencies turn social media engagement into customers—without spending hours replying manually. Automatically send personalized direct messages when someone comments on your posts, responds to Stories, or uses specific keywords. Capture leads, deliver links, answer FAQs, and nurture prospects on autopilot while keeping conversations natural and engaging. FlowDM also includes AI-powered comment management to filter genuine customer inquiries from spam, making it easier to prioritize high-value conversations. With a simple setup, analytics, and affordable pricing, FlowDM is a cost-effective alternative to traditional Instagram automation tools for businesses looking to increase conversions and save time.
FORXE Office est un logiciel de réservation en ligne conçu pour les indépendants et les petites équipes qui vendent une prestation : salons de coiffure, instituts de beauté, barbiers, coachs, praticiens bien-être, tatoueurs. Le prestataire configure ses services, ses horaires, ses absences et ses praticiens. Il obtient une page publique FORXE Select à partager sur Instagram, sur sa fiche Google ou par SMS. Ses clients y choisissent une prestation et un créneau réellement libre, sans appeler. Un assistant IA répond par chat 24h/24 à partir des informations du prestataire, dans le ton qu'il a choisi. Il propose des créneaux, réserve ou annule, et chaque action est vérifiée par le système pour éviter les doubles réservations. Le paiement et l'acompte en ligne passent par Stripe. Les confirmations partent par e-mail. Agenda, fiches clients, avis et réservations sont réunis dans un seul espace. Essai gratuit 14 jours.
Average Rating: 3.5/5.0
Total Reviews: 7
AI-generated summary from verified user reviews
Rating: 5.0/5.0 stars
— Prerak J.
"Secure Ticket Tracking and Real-Time Customer Chat"
Rating: 5.0/5.0 stars
— Arun K.
FROGED transforms the way companies connect with their customers by combining Human Touch + AI in one secure omnichannel platform. We help businesses deliver smarter, faster, and more personalized interactions, always putting people at the center of technology. With full visibility, traceability, and control, FROGED empowers agents and managers with centralized data to drive efficiency, productivity, and new revenue opportunities. Our solutions include: - Unified Omnichannel Inbox: All conversations, all channels, one place—without losing context or personalization. - Mass Campaigns & Conversational Marketing: Reach more customers with segmentation and hyper-personalization, turning one-to-many messages into meaningful one-to-one conversations. - AI Copilot, Agentic AI & AI Workflows: From summarizing interactions and automating Tier 1 support to creating custom workflows that integrate seamlessly with your tools. FROGED is the only platform that merges real Human Touch with Artificial Intelligence, turning customer service from a cost center into a revenue generator.
Average Rating: 4.2/5.0
Total Reviews: 14
Rating: 5.0/5.0 stars
— Irene V.
Rating: 4.5/5.0 stars
— Sebastian B.
Further is Senior Living’s AI partner for today and tomorrow. One unified AI platform that unlocks hidden NOI through personalized, best-in-class community experiences. Solutions span the whole organization: - AI for Marketing: 2X qualified leads - AI for Sales: convert 33% more leads into move-ins - AI for Resident Experience: add 2.5 years to average length of stay - AI for Ops (coming soon): give every employee 15 hours/week back - Competitive Market Intelligence: real-time competitive insights and alerts Every product integrates with your CRM and EHR, delivering flawless experiences for prospects, residents, and your team.
Average Rating: 4.0/5.0
Total Reviews: 1
"Easy to use and wonderful customer service"
Rating: 4.0/5.0 stars
— Allie B.
Futr is a chat-as-a-service platform that is supercharging customer service capabilities with auto, live, video & social chat - in any language and on any channel. With clients including a number of police forces, leading retailers and charities, Futr is helping smart organisations connect with their audiences through always on, always instant, always insightful chat services. Don't take our word for it. Try out the Futr platform for free with our one-month trial! - Instant Auto Chat deployment - Tracked usage & benchmarked ROI - Dedicated support with scheduled check-in's - End of trial business case review - No obligation - no credit card required
Average Rating: 4.7/5.0
Total Reviews: 21
"Brilliant tool, user friendly and great service!"
Rating: 5.0/5.0 stars
— Rosie O.
"Easy to use, Customer Friendly"
Rating: 5.0/5.0 stars
— Laura O.
Customer Attention is Scarce. Be Relevant or be Ignored! Turn website visitors into engaged leads with an autonomous AI chat agent that delivers personalized, dynamic conversations. Transform static website into a dynamic lead engine with smart, context-aware engagement. Unlock value from all your content investments—let Gen AI Chat deliver the right content at the right time, no matter how deep it lives within your website. Deliver high-intent leads to your sales team in real time with ease.
Glimpze is an inbound sales tool built on the idea of the hybrid funnel. Through the Glimpze widget, our AI sales rep will talk to visitors, answer product questions and qualify their intent. When the intent peaks, your visitors can request a live call directly through the widget. No context-switching, no contact formulas, just fast and human connection.
GMS is the AI-driven communications solutions partner for Mobile Network Operators and enterprises globally. GMS’ deep understanding of MNO and enterprises messaging business, expertise in network protection, and global connectivity set the foundations for GMS to move into the future: AI communications solutions that enable great customer engagement and exceptional customer experiences. Through recent acquisitions, GMS has enhanced its product portfolio with Generative AI and Conversational AI, as well as improved the technical capabilities of GMS CPaaS. The new GMS product offering will help our clients to grow their business, improve operational efficiency and build trust between their brands and their customers.
Average Rating: 3.5/5.0
Total Reviews: 1
