Best Conversational Marketing Software - Page 14

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 557

Category Stats (Oct 2026)

  • Average Rating: 4.57/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Navu (+1.05%) - Among all products in this category, Navu recorded the largest rating increase compared to last month

Last updated: October 25, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 83,400+ Authentic Reviews
  • 557+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Storylane, Podium, Exceed.ai, and SalesCaptain.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=storylane&focus%5B%5D=podium&focus%5B%5D=exceed-ai&focus%5B%5D=salescaptain-inc-salescaptain)

Pypestream

Pypestream is a tech-enabled services company that provides Applied AI solutions. Pypestream has a proprietary technology platform upon which it builds AI agents - chat and voice - to improve how companies connect with their customers. With more than 10 years of patented innovation and hundreds of pre-built microagents, Pypestream’s secure, cloud-native platform integrates seamlessly with any model or API, meaning it is enterprise-ready to deliver AI that’s compliant, ethical and reliable. One of Pypestream’s core beliefs is that AI should be applied purposefully, not universally. For workflows where generative capabilities elevate relevance, personalization or containment, experts will execute an AI-enabled approach. For processes that require strict accuracy or risk control, the solution will contain elegant automations without unnecessary AI. This balance ensures responsible solutions that deliver conversions and resolutions, not just chatty interactions. While we welcome the opportunity to impress you with our technical specs, compliance posture and proven methodologies, we hope you will walk away from our discussion most energized by what cannot be captured in capabilities checkboxes: the caliber of the people who will be working alongside you. Our tech-enabled services model means that our experts become an extension of your team. With Pypestream, you get access to a dedicated group of practitioners who take genuine pride in their craft, who bring deep applied-AI expertise, and who care as much about your customers’ and employees’ experiences as you do. Our clients consistently tell us that the “how” of working with Pypestream – our collaboration style, our transparency, our innovative mindsets, our speed – is as valuable as the conversational AI solutions we build. Pypestream’s AI agents help organizations unlock measurable business value such as cost savings, revenue growth, operational efficiency and customer loyalty. Fortune 500 leaders in telecom, media, travel, retail and financial services rely on Pypestream to delight their customers while lowering costs and scaling growth.

Average Rating: 4.0/5.0

Total Reviews: 3

How Do G2 Users Rate Pypestream?

  • Lead Gathering: 6.7/10 (Category avg: 8.5/10)
  • Audience Targeting: 6.7/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Pypestream?

  • Seller: Pypestream
  • Year Founded: 2015
  • HQ Location: New York, US
  • Twitter: @Pypestream
    4,810 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    62 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium, 33% Small

What Do G2 Reviewers Say About Pypestream?

AI-generated summary from verified user reviews

Pros
  • Users value the microapps library of Pypestream for simplifying the development of effective customer care chatbots.
  • Users value the user-friendly chat features of Pypestream, enabling quick and easy chatbot creation for customer care.
  • Users find Pypestream's easy creation of chatbots through templates and user-friendly features very beneficial for customer care.
  • Users find Pypestream's microapps library invaluable for quickly developing simple chatbots for customer support.
  • Users value the warmth and simplicity of Pypestream, enabling quick design and testing of essential chatbots.
Cons
  • Users find it difficult to manage conversation flows in Pypestream due to limitations in branching and hierarchy options.
  • Users face functionality issues with Pypestream, particularly in managing complex conversation flows and branching scenarios.
  • Users find limited features in Pypestream, particularly struggling with conversation flow management and branching scenarios.
  • Users find missing features in Pypestream, particularly lacking in management of complex conversation flows and branching scenarios.
  • Users find AI limitations in Pypestream hinder the creation of dynamic follow-up questions in conversations.

What Are Recent G2 Reviews of Pypestream?

What Are G2 Users Discussing About Pypestream?

Quizell

Quizell is an AI-powered conversion platform that helps ecommerce brands and B2B marketing teams turn website visitors into qualified buyers through personalized product recommendation quizzes, lead-capture forms, and interactive funnels. Built for teams that need conversion-focused interactive content without writing code, Quizell is used by 25,000+ brands — including Burberry, SharkNinja, Bauerfeind AG, Ouidad, JOTT, and Clear Minds — and has generated over 50 million leads, delivering an average 32% conversion-rate lift for its customers. What Quizell does: The platform combines a drag-and-drop quiz and funnel builder with an AI engine that generates quiz questions, recommends products based on customer responses, and translates content into 25+ languages. Teams can build product recommendation quizzes (the "find your perfect [product]" experience), lead-qualification forms, personalized onboarding funnels, customer feedback and NPS surveys, waitlist capture, and post-purchase upsells. Quizzes can be embedded directly on a website, deployed as a popup or floating button, or shared as a standalone link. Who it's for: Quizell is built for direct-to-consumer brands, ecommerce retailers (Shopify, Wix, BigCommerce, WooCommerce), and B2B marketing teams that want to personalize the shopping or buying experience and capture higher-intent leads. Use cases span fashion, beauty, health and wellness, supplements, home goods, electronics, and B2B SaaS. Key differentiators: Unlike general-purpose form builders such as Typeform or Jotform, Quizell is purpose-built for ecommerce conversion: it includes a native AI product recommendation engine, deep integrations with ecommerce and email platforms, and analytics specifically focused on product-match performance and revenue attribution. Unlike competitors like ConvertFlow, Octane AI, or Heyflow, Quizell offers a true free plan, a faster setup (most quizzes launch in under 30 minutes), and 30+ native integrations including Shopify, Wix, BigCommerce, Klaviyo, HubSpot, Mailchimp, ActiveCampaign, Google Analytics, plus 8,000+ apps via Zapier and 1,000+ via n8n. Pricing and getting started: Quizell offers a free plan with no credit card required, a 7-day free trial on all paid plans, and paid plans starting at $15/month. An Enterprise plan with a dedicated Customer Success Manager, US/EU data center options, and custom SLAs is available for larger teams. Recognition: Quizell is rated 4.8 on G2, 4.9 on the Shopify App Store, and 4.8 on the Wix App Market. The platform is GDPR-compliant, SOC 2-ready, and offers Two-Factor Authentication, custom data residency (US or EU), and SSO for enterprise customers.

Average Rating: 4.8/5.0

Total Reviews: 17

How Do G2 Users Rate Quizell?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Quizell?

  • Seller: Quizell
  • Company Website:
  • Year Founded: 2021
  • HQ Location: Tel Aviv, IL
  • Twitter: @Quizellapp
    24 Twitter followers
  • LinkedIn® Page: il.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 71% Small, 6% Medium

What Do G2 Reviewers Say About Quizell?

AI-generated summary from verified user reviews

Pros
  • Users find Quizell to be extremely easy to use and appreciate the responsive customer support provided.
  • Users appreciate the excellent customer support from Quizell, finding it knowledgeable and responsive to their needs.
  • Users appreciate the incredible features of Quizell, especially its ease of use and powerful analytics for learning enhancement.
  • Users appreciate the ease of creation in Quizell, allowing for quick and smooth quiz setup and integration.
  • Users value the easy integrations of Quizell, seamlessly connecting with platforms like Shopify and Klaviyo.
Cons
  • Users find Quizell's poor design limits customization options, impacting engagement and mobile optimization significantly.
  • Users feel that Quizell's design customizations are limited, impacting branding, mobile responsiveness, and overall user engagement.
  • Users feel that Quizell's lack of customization limits branding, flexibility, and accessibility for their diverse business needs.
  • Users find the limited customization options of Quizell restrictive, impacting branding and overall user engagement.
  • Users find the limited design flexibility of Quizell restricts customization options, impacting branding and user engagement.

What Are Recent G2 Reviews of Quizell?

What Are G2 Users Discussing About Quizell?

Replavia

Replavia is Instagram automation and lead capture for businesses that sell through social — online shops, coaches and consultants, D2C brands, and the agencies that manage them. When a customer comments a keyword, replies to a story, @mentions the business in a story, comments on a live, or sends a DM, Replavia posts a public reply, delivers a link by DM, and captures their email or phone as a contact the business owns and can export to HubSpot or Google Sheets. All five triggers are available on every plan. On paid plans, an AI assistant answers follow-up questions from facts the business supplies, then hands any conversation needing a human to the team, with a waiting-list view and a daily summary. Agencies run up to 20 connected Instagram accounts from one login, each with its own automations, sending limits and analytics. Businesses can also publish a public rate card for inbound brand partnerships, where brands select deliverables, price usage rights and exclusivity, and submit a brief with a budget. No payment passes through Replavia. An Instagram Business or Creator account is required. Built on Instagram's official API and approved by Meta App Review.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Replavia?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Replavia?

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SaleWisely

SaleWisely is a next-gen customer conversation management software, to manage chats, calls, emails and social media messager from one place. Design for turn every conversation into a revenue-generating opportunity, capture leads for sale. Unifies customer from WhatsApp, Instagram, Messenger, TikTok, Line, Discord simply. Unlock your social commerce revenue growth with SaleWisely. Keep up leads in a smart way, Never break conversations: SaleWisely helps to response, manage and improve the entire customer journey—from first customer inbound touchpoint to sales, post-purchase care and outbound messages. By unifying multi-channel messages and CRM into a seamless team inbox, SaleWisely ensure your leads conversations never break no matter where the customers switchs.

Average Rating: 4.0/5.0

Total Reviews: 1

Who Is the Company Behind SaleWisely?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of SaleWisely?

SmartMessage

SmartMessage is an all-in-one marketing platform that empowers businesses to create highly personalized and engaging customer experiences across multiple channels. With SmartMessage's robust suite of tools, marketers can seamlessly orchestrate marketing campaigns, manage customer data, automate customer journeys, build AI-powered chatbots, and secure customer interactions through OTPs. Why Choose SmartMessage? Omnichannel Excellence: SmartMessage enables businesses to deliver consistent and tailored messaging through email, SMS, push notifications, and chatbot channels. This ensures that customers receive a cohesive and personalized experience, leading to higher engagement and conversion rates. Audience Management: SmartMessage's Audience Manager allows businesses to collect, store, and unify customer data into a single profile. This unified view enables detailed customer segmentation, ensuring that the right message reaches the right audience. Marketing Automation: The platform streamlines marketing automation, enhancing optimization and productivity. Marketers can automate customer journeys and leverage data-driven insights to make informed decisions, resulting in more effective campaigns. Security: SmartMessage's OTP Manager ensures the security of customer interactions by enabling the sending of OTPs (One-Time Passwords) for authentication and verification. SmartMessage in Numbers: 17+ Years of Industry Experience 100+ Employees Presence in 3 Continents Operating in 20+ Countries Trusted by 500+ Customers Globally Trusted by Industry Leaders: SmartMessage is the platform of choice for authorities, industry leaders, and top marketers. The platform's excellence has been recognized by organizations like Deloitte, EBA, and The International Business Awards.

Average Rating: 3.9/5.0

Total Reviews: 4

How Do G2 Users Rate SmartMessage?

  • Has the product been a good partner in doing business?: 5.8/10 (Category avg: 9.2/10)

Who Is the Company Behind SmartMessage?

  • Seller: SmartMessage
  • Year Founded: 2005
  • HQ Location: İstanbul , TR
  • Twitter: @smart_message
    591 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    79 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 25% Medium

What Are Recent G2 Reviews of SmartMessage?

Suggestion Box AI

Suggestion Box AI is a mobile-based messenger that gives large teams a 100% identity-protected way to speak up about anything without the fear of being reprimanded. Designed for leaders overseeing large teams, it runs on autopilot to effortlessly collect complaints, innovative ideas, and critical whistleblowing insights. The AI automatically organizes messages and ranks them by your custom risk parameters, while scanning every input against standing contracts to detect breach-of-contract risks before consequences arise. In summary, what is a suggestion box AI? A suggestion box is a channel for raising an idea, suggestion or complaint without confronting anyone directly. Suggestion Box Ai is the online, identity-protected version: anyone can send a message from a phone browser with no account, and managers get an AI dashboard that categorises, risk-ranks and answers every submission anonymously.

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate Suggestion Box AI?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Suggestion Box AI?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Suggestion Box AI?

Summit 6 AIMM

AIMM (AI Marketing Manager) helps small businesses and independent professionals stop buying shared, recycled leads and start generating their own. It’s built for teams in insurance, financial services, real estate and other relationship-driven businesses from trades people to executives. AIMM writes and launches ad campaigns on the business’s own Facebook, Instagram, LinkedIn and Google accounts. It creates ready-made landing pages in the client’s brand colors and logo. Every lead goes straight into the business’s CRM. Because the ads run on the client’s own accounts, every lead belongs to that business alone. There are no per-lead fees and no sharing with competitors. Follow-up starts the moment a lead comes in. AIMM sends an immediate response and a multi-step email nurture sequence, and adds text messaging once the account’s texting registration is approved. An AI booking assistant answers questions and schedules appointments directly onto the business’s calendar. A single Console shows campaigns, leads, landing pages and results in one place. Key features: • AI-generated ad copy and campaigns on Meta (Facebook and Instagram) and LinkedIn • Landing pages and funnels with customizable branding, colors and optional qualifying questions • Leads owned 100% by the business, never resold • Instant lead response, automated email nurture and optional SMS • AI appointment booking with calendar sync • Built on and integrated with HighLevel CRM, with pipeline tracking for every lead • Agency tools for managing multiple client accounts AIMM is set up for each client by Summit 6, so businesses can be live in minutes without hiring a marketing team.

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate Summit 6 AIMM?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Lead Gathering: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Summit 6 AIMM?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Summit 6 AIMM?

SwiftSales

We offer a comprehensive AI chatbot solution that can be seamlessly integrated across multiple channels, including websites, Facebook, and Instagram. We enhance these platforms with Visitor Analytics, CRM solutions, and Third-Party Integrations. Our mission is to optimize and modernize customer interactions, providing businesses with a smooth and revolutionary approach to engaging with their audience.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate SwiftSales?

  • Lead Gathering: 10.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind SwiftSales?

Who Uses This Product?

  • Company Size: 50% Small, 50% Medium

What Are Recent G2 Reviews of SwiftSales?

Tendrify

Tendrify turns Instagram & Facebook comments into DMs, leads and sales. Someone comments "LINK" on your reel and instantly gets a DM with your link, a PDF or a product card with a Buy button. Unlike DM-only tools, Tendrify also sells for you: downloads, 1:1 calls, courses, memberships and webinar tickets, with UPI, card and PayPal checkout. AI replies in your voice. Built on Meta's official APIs (Meta Tech Provider). Free forever plan.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Tendrify?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Tendrify?

Torro CRM

Torro CRM is a messenger-first CRM and conversational sales platform for teams that talk to customers on WhatsApp, Telegram and Instagram. Instead of stitching together a separate chatbot, a shared inbox and a traditional CRM, Torro combines all three in one place — so your sales and support conversations, your automation and your pipeline share the same data and context. At the center is an AI sales agent. It works 24/7 to answer product questions, qualify incoming leads against your own criteria, follow up, and even book demos — then hands the conversation to a human the moment a personal touch is needed. Because the AI agent lives inside the same shared team inbox your agents use, nothing is lost between tools and every reply keeps its full history. Torro turns every chat into a deal on a visual, drag-and-drop sales pipeline, so leads move clearly from first message to closed customer and nothing slips through the cracks. Built-in analytics show conversion rates, response times and how each agent performs, giving managers a real view of the funnel. Key capabilities: Unified team inbox for WhatsApp, Telegram and Instagram, with tags, filters and per-chat AI or manual mode AI sales agent for 24/7 replies, lead qualification and follow-ups No-code automation builder for sales and follow-up flows Visual sales pipeline, contacts, tasks and broadcasts Real-time message translation and a knowledge base that powers the agent Mobile apps for iOS and Android Torro CRM is built for small and mid-sized businesses — e-commerce, online education, real estate, agencies, local services and brokerages — that win most of their customers in chat but lose them to slow replies and scattered messages. It is a practical alternative to tools like ManyChat, Respond.io and Wati, and it is especially strong in messenger-first markets such as Latin America. Setup is self-serve and takes minutes — no code and no developers required — and responsive support helps you build your first automations and start converting more conversations into revenue.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Torro CRM?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Torro CRM?

ZapMeetz

ZapMeetz is a real-time meeting widget that turns high-intent website visitors into instant live sales calls. Instead of scheduling meetings for later, ZapMeetz connects prospects with available sales reps in seconds—right at the moment of peak intent. By eliminating scheduling delays and no-shows, ZapMeetz helps inside sales teams respond faster, use idle time more effectively, and win deals by being first to the conversation.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind ZapMeetz?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About ZapMeetz?

AI-generated summary from verified user reviews

Pros
  • Users find the easy setup of ZapMeetz enhances conversation flow and efficiency in scheduling meetings.
  • Users love the efficiency of ZapMeetz, allowing instant communication and optimizing time management effectively.
  • Users value the time-saving features of ZapMeetz, enhancing efficiency and reducing no-shows in scheduling.

What Are Recent G2 Reviews of ZapMeetz?

Zigment

Zigment is an agentic data layer platform that connects your marketing tools into a unified ecosystem. It collects and organizes both qualitative and quantitative data - including customer mood, intentions, and behaviors - alongside historical data and real-time interactions, creating a comprehensive marketing memory bank. This intelligent system automatically orchestrates end-to-end customer journeys across your stack, triggering the right actions at the right time based on actual customer behavior and brand knowledge. By eliminating information silos and maintaining contextual awareness, Zigment enables seamless customer experiences from first touch to long-term loyalty, ensuring your marketing operations respond effectively to customer needs at every journey stage without manual intervention.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind Zigment?

What Do G2 Reviewers Say About Zigment?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the humanlike conversations of Zigment, benefiting from context-aware AI and responsive support.
  • Users commend Zigment's humanlike conversations and impressive support system, enhancing the overall interaction experience.
  • Users appreciate the excellent customer support of Zigment, enhancing the overall humanlike interaction experience.
  • Users value the ease of use of Zigment, noting its smooth setup and intuitive, humanlike interactions.
  • Users find the easy setup of Zigment intuitive, enhancing their overall experience and interaction with the platform.

What Are Recent G2 Reviews of Zigment?

0.86

Who Is the Company Behind 0.86?

  • Seller: 0.86
  • Year Founded: 2018
  • HQ Location: Paris, FR
  • LinkedIn® Page: www.linkedin.com
    33 employees on LinkedIn®

12Bot

12Bot brings your WhatsApp, Instagram and Facebook messages into one shared inbox. Its AI replies 24/7, captures leads and answers questions on price, delivery and returns. With the 12Bot MCP server, AI agents like ChatGPT or Claude can create your flows and automations. 7-day free trial.

Who Is the Company Behind 12Bot?

360 Textolic

360 Textolic is a multichannel CRM messaging platform that helps sales, marketing, and support teams communicate with customers across 11+ channels from one place. Businesses can send and receive messages through SMS, WhatsApp, RCS, Telegram, Facebook Messenger, and more without switching tools or using external apps. Textolic integrates directly with leading CRMs like Salesforce, HubSpot, and Zoho, allowing teams to manage conversations, automate follow-ups, and track message performance inside their existing workflow. With features like bulk messaging, one-to-one chats, message scheduling, templates, analytics, and no-code chatbots, it helps teams improve engagement while reducing time and cost. Designed for companies that rely on timely communication, 360 Textolic centralizes all customer messaging, improves response times, and helps teams deliver faster, more personalized customer experiences at scale.

Who Is the Company Behind 360 Textolic?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 21, 2026