Pypestream’s microapps library was helpful inasmuch as it gave me templates for building simple chatbots for the customer care. For basic issues such as order status and basic appointments, they managed them. Review collected by and hosted on G2.com.

It was relatively difficult to manage the conversation flows outside of the microapps. The platform felt somewhat constrained in its ability to offer hierarchical trees and flowchart branching scenarios. Review collected by and hosted on G2.com.