2026 Best Software Awards are here!See the list
Inactive Profile: Need Admin Access?
No one has managed this profile for over a year.
If you work at SmartMessage, reclaim access to make changes.
SmartMessage

By SmartMessage

Re-claim Profile

Re-claim your company’s G2 profile

This profile hasn’t been active for over a year.
If you work at SmartMessage, you can re-claim it to keep your company’s information up to date and make the most of your G2 presence.

    Once approved, you can:

  • Update your company and product details

  • Boost your brand's visibility on G2, search and LLMs

  • Access insights on visitors and competitors

  • Respond to customer reviews

  • We’ll verify your work email before granting access.

Re-claim
3.9 out of 5 stars
4 star
0%
3 star
0%
2 star
0%

How would you rate your experience with SmartMessage?

It's been two months since this profile received a new review
Leave a Review

SmartMessage Reviews & Product Details

Product Avatar Image

Have you used SmartMessage before?

Answer a few questions to help the SmartMessage community

Recensioni SmartMessage (4)

Recensioni

Recensioni SmartMessage (4)

3.9
Recensioni 4
Cerca recensioni
Filtra Recensioni
Cancella Risultati
G2 reviews are authentic and verified.
Buse K.
BK
Small-Business (50 or fewer emp.)
"Personalize Marketing Enhances Our Omnichannel Marketing"
What do you like best about SmartMessage?

The SmartMessage Marketing Platform stands out for its ability to effectively manage omnichannel campaigns, enabling the seamless integration of multiple communication channels to create a comprehensive customer experience. This powerful combination of rich customer data and omnichannel features empowers us to greatly improve our marketing strategies Review collected by and hosted on G2.com.

What do you dislike about SmartMessage?

One area for enhancement within SmartMessage is the provision of more thorough documentation to aid users in navigating the platform. Offering comprehensive documentation could improve the user experience by providing clearer guidance and support whenever necessary. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
AC
Mid-Market (51-1000 emp.)
"We believe that better quality service can be provided."
What do you like best about SmartMessage?

There are two main reasons why our brand prefers SmartMessage; cost and promoting local software products. We believe it is advantageous compared to competitors in terms of cost, but unfortunately, we cannot share the same views regarding service quality. We think that by working hard and improving customer experience, you can become one of the significant brands in the global market. Review collected by and hosted on G2.com.

What do you dislike about SmartMessage?

Since the first day, we have been experiencing a rather flawed experience due to the chronic issues of the system, errors in the interface, sending problems, and disruptions in technical support. We have been using the platform for months, but unfortunately, the number of sendings without issues is very few. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Small-Business (50 or fewer emp.)
"Smartmessage"
What do you like best about SmartMessage?

Facilitate reaching a wide audience. Review collected by and hosted on G2.com.

What do you dislike about SmartMessage?

The fact that the CVs I uploaded sometimes give an error and cannot be uploaded. Review collected by and hosted on G2.com.

Verified User in Telecommunications
IT
Enterprise (> 1000 emp.)
"About market share"
What do you like best about SmartMessage?

With the Smartmessage application, we can select the appropriate customers from a wide audience. It provides convenience in marketing. Review collected by and hosted on G2.com.

What do you dislike about SmartMessage?

The application needs to receive data for at least 1 month from real environments. Review collected by and hosted on G2.com.

There are not enough reviews of SmartMessage for G2 to provide buying insight. Below are some alternatives with more reviews:

1
ActiveCampaign Logo
ActiveCampaign
4.5
(14,593)
ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can create deeper automations than the competition, faster.
2
HubSpot Marketing Hub Logo
HubSpot Marketing Hub
4.4
(14,507)
Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform.
3
Intuit Mailchimp All-in-One Marketing Platform Logo
Intuit Mailchimp All-in-One Marketing Platform
4.4
(5,384)
Mailchimp is a leading marketing automation platform trusted by over 11 million users, from small businesses to global brands like TEDTalks, Shutterstock, and Boston Market. With AI-powered insights, seamless integrations, and expert support, Mailchimp helps businesses connect with customers, drive revenue, and build lasting brand loyalty across email, social media, and more.
4
Salesforce Marketing Cloud Logo
Salesforce Marketing Cloud
4.0
(4,441)
Salesforce Email Studio email marketing tool (formerly ExactTarget) is a targeted email marketing provider for Fortune 500 and Small Businesses alike.
5
Birdeye Logo
Birdeye
4.7
(3,895)
Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.
6
Adobe Marketo Engage Logo
Adobe Marketo Engage
4.1
(3,079)
Leading Engagement Platform that empowers marketers to build brand value, grow revenue, and prove impact.
7
Thryv Logo
Thryv
4.3
(1,991)
Thryv’s AI-powered sales and marketing platform gives you the tools you need to market smarter, sell more, and grow your business faster. Built on a powerful growth framework, Thryv helps you get found online, capture and convert new leads, and turn happy customers into repeat business.
8
Braze Logo
Braze
4.5
(1,485)
Create powerful customer engagement with ease, at any scale
9
Insider One Logo
Insider One
4.8
(1,295)
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience for 2,000+ customers, helping teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement.
10
Attentive Logo
Attentive
4.5
(1,273)
Attentive is a personalized mobile messaging platform that helps enterprise retail brands acquire, retain, and interact with mobile shoppers in a new way
Show More

No Discussions for This Product Yet

Be the first to ask a question and get answers from real users and experts.

Start a discussion
Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.